If you go here make sure you check your bag because every single time I come here they give me the wrong order every single time it never fails
Adam Gibson
This is the worst taco bell in Greenville Ive been disappointed to many times will never be going back. The staff is rude and don’t care and it shows in the food. I got a breakfast Crunchwrap and there was no egg of sauce on either of the crunchwraps I got. It was like that last time I went too. Never going back
Atmosphere: 1
Food: 1
Service: 1
Cassandra Hausten (Nova)
Great place great food! Sometimes I feel like mobile orders take longer than drive thru but I still do it anyway.
Atmosphere: 5
Food: 5
Service: 5
Compton Hellraizer
I stood at the counter for 10 minutes with no service. There was ladies tying up the kiosk that didn't know how to order. The employees standing behind the counter were doing nothing and never once acknowledge me. I will not be returning to any Tacobell.
Atmosphere: 1
Food: 2
Service: 1
Brenton Grice
I want to start by saying that I already set the bar very low when it comes to fast food restaurants and their staff. Yet somehow, this place managed to fall spectacularly below even my most minimal expectations. My visit was not just disappointing — it was downright alarming from a health and safety standpoint.
The problems began the moment I stepped inside to pick up my mobile order. Another customer immediately warned me she had found small insects floating in her Mtn Dew. I watched as she brought this disgusting discovery straight to who I assume was the manager, even showing him the bugs in her cup. Shockingly, his only response was to pour her a new drink from a different machine. No inspection of the equipment, no shutting it down, not even a hint of urgency or concern that multiple customers could be consuming contaminated beverages. For all I know, someone is sipping on bug-infested soda right now because management simply didn’t care enough to investigate.
As if that weren’t enough, I then stood there for over 7 minutes completely ignored before anyone even acknowledged me. When I finally gave my order information, I was forced to wait another 20 minutes only for them to realize my food had been sitting there the entire time, mislabeled and growing cold. No apology, no offer to remake it, no acknowledgment of the outrageous wait for an order I had placed well in advance.
Adding insult to injury, when I finally left — frustrated, behind schedule, and thoroughly disgusted — I discovered that not only was my food ice cold, but it was also incorrectly prepared.
The sheer incompetence and lack of basic hygiene on display at this location is staggering. Someone needs to step in and ensure these employees properly clean and sanitize their drink machines and ice bins before customers end up seriously ill. Management here clearly has no interest in protecting the public or upholding even the bare minimum standards.
The only bright spot was a middle-aged Black woman with dreadlocks who at least tried to push her coworkers to assist me. If there’s any hope left for this establishment, it’s thanks to her. I did not get her name but She deserves a promotion for single-handedly trying to salvage what’s left of your reputation.
I’d give this place 0 Stars if it were an option and I will tell anyone who will listen to avoid this business at all costs. This store gives the franchise a horrible name and a terrible representation.
My advice to anyone who reads this: If you want Taco Bell, Just drive to Arlington or 10th Street and save yourself a headache and potentially a trip to the doctor.
Atmosphere: 1
Food: 1
Service: 1
David Lenhart
Horrible. No customer service they just pointed at the kiosk which was dirty in the nastiest way. Staff was rude and unable to figure out how many drinks were ordered.let alone the fact that I wanted to.pay cash which was also hard for them to understand. When I go into a restaurant. I want to talk to people not just have them pointed to a computer to make an order which by the took 15 minutes to figure out becouse the layout sucked.i will not come back.
Mike Hardee
I love Taco Bell, but this location on Reedy Branch and Memorial, has pretty low standards. My work crew waited in the work truck while I went inside. I ordered on the kiosk with my check-in code like I've done at many other Taco Bells. I received my cup from the drive-thru girl and waited. After too long of a wait my coworker came and said they would come back for me after they go to Burger King. Some lady came in after me and ordered on the kiosk and got her food. Some other employee noticed me standing there after that and searched screens and then began making my order. I received my order just as my work crew drove up with their meals. I ordered Verde sauce but it wasn't in the bag. I will avoid this place in the future.
Tony Sorensen
Not everyone wants to order off of a Kiosk. And when told that’s the only way we could order I’m not interested in doing business with an establishment that cannot order off of a checkout with a person
Reviews Matter
Very disrespectful staff, when a customer calls they put the phone down, laugh at customer in the background, and wait it out until customer hangs up. Rude RUDE staff
Budlover
Racist employees. Slow service. Messed up order. Seemed intentional, and outright blatantly obvious what was going on. This is multiple instances of repeated issues.
Druve thru was slow and they were out of an item we ordered so I replaces with soft shell taco supreme and got home and they werent in the bag.
Gabino Quiroz
Friendly people, nice place.
Lins
Just went through the drive through ordered a burrito supreme. She asked steak or chicken. I just wanted beef supreme for 4.99 . She charged me for a steak burrito for 5.99 add beef for 80 cents . Really ? I got charged almost 7.00$ and didn’t even get the steak just the beef .
Timothy Collie (Subordinary)
This was the best Taco Bell experience I've had in a very long time. Super friendly employees, extremely fresh food, just the best all around. I don't go to Taco Bell expecting more than a typical fast food experience, so I was blown away! Well done, Taco Bell!!
Siodi456
Used to be 4/5 gone severely downhill in service 3/12 placed order online in app. Employees were visibly in the back bullshitting. They said we aint got no order for you and to leave and figure it out. This location should be closed ASAP.
If you go here make sure you check your bag because every single time I come here they give me the wrong order every single time it never fails
This is the worst taco bell in Greenville Ive been disappointed to many times will never be going back. The staff is rude and don’t care and it shows in the food. I got a breakfast Crunchwrap and there was no egg of sauce on either of the crunchwraps I got. It was like that last time I went too. Never going back
Atmosphere: 1
Food: 1
Service: 1
Great place great food! Sometimes I feel like mobile orders take longer than drive thru but I still do it anyway.
Atmosphere: 5
Food: 5
Service: 5
I stood at the counter for 10 minutes with no service. There was ladies tying up the kiosk that didn't know how to order. The employees standing behind the counter were doing nothing and never once acknowledge me. I will not be returning to any Tacobell.
Atmosphere: 1
Food: 2
Service: 1
I want to start by saying that I already set the bar very low when it comes to fast food restaurants and their staff. Yet somehow, this place managed to fall spectacularly below even my most minimal expectations. My visit was not just disappointing — it was downright alarming from a health and safety standpoint.
The problems began the moment I stepped inside to pick up my mobile order. Another customer immediately warned me she had found small insects floating in her Mtn Dew. I watched as she brought this disgusting discovery straight to who I assume was the manager, even showing him the bugs in her cup. Shockingly, his only response was to pour her a new drink from a different machine. No inspection of the equipment, no shutting it down, not even a hint of urgency or concern that multiple customers could be consuming contaminated beverages. For all I know, someone is sipping on bug-infested soda right now because management simply didn’t care enough to investigate.
As if that weren’t enough, I then stood there for over 7 minutes completely ignored before anyone even acknowledged me. When I finally gave my order information, I was forced to wait another 20 minutes only for them to realize my food had been sitting there the entire time, mislabeled and growing cold. No apology, no offer to remake it, no acknowledgment of the outrageous wait for an order I had placed well in advance.
Adding insult to injury, when I finally left — frustrated, behind schedule, and thoroughly disgusted — I discovered that not only was my food ice cold, but it was also incorrectly prepared.
The sheer incompetence and lack of basic hygiene on display at this location is staggering. Someone needs to step in and ensure these employees properly clean and sanitize their drink machines and ice bins before customers end up seriously ill. Management here clearly has no interest in protecting the public or upholding even the bare minimum standards.
The only bright spot was a middle-aged Black woman with dreadlocks who at least tried to push her coworkers to assist me. If there’s any hope left for this establishment, it’s thanks to her. I did not get her name but She deserves a promotion for single-handedly trying to salvage what’s left of your reputation.
I’d give this place 0 Stars if it were an option and I will tell anyone who will listen to avoid this business at all costs. This store gives the franchise a horrible name and a terrible representation.
My advice to anyone who reads this: If you want Taco Bell, Just drive to Arlington or 10th Street and save yourself a headache and potentially a trip to the doctor.
Atmosphere: 1
Food: 1
Service: 1
Horrible. No customer service they just pointed at the kiosk which was dirty in the nastiest way. Staff was rude and unable to figure out how many drinks were ordered.let alone the fact that I wanted to.pay cash which was also hard for them to understand. When I go into a restaurant. I want to talk to people not just have them pointed to a computer to make an order which by the took 15 minutes to figure out becouse the layout sucked.i will not come back.
I love Taco Bell, but this location on Reedy Branch and Memorial, has pretty low standards. My work crew waited in the work truck while I went inside. I ordered on the kiosk with my check-in code like I've done at many other Taco Bells. I received my cup from the drive-thru girl and waited. After too long of a wait my coworker came and said they would come back for me after they go to Burger King. Some lady came in after me and ordered on the kiosk and got her food. Some other employee noticed me standing there after that and searched screens and then began making my order. I received my order just as my work crew drove up with their meals. I ordered Verde sauce but it wasn't in the bag. I will avoid this place in the future.
Not everyone wants to order off of a Kiosk. And when told that’s the only way we could order I’m not interested in doing business with an establishment that cannot order off of a checkout with a person
Very disrespectful staff, when a customer calls they put the phone down, laugh at customer in the background, and wait it out until customer hangs up. Rude RUDE staff
Racist employees. Slow service. Messed up order. Seemed intentional, and outright blatantly obvious what was going on. This is multiple instances of repeated issues.
Restaurantji Recommends
Druve thru was slow and they were out of an item we ordered so I replaces with soft shell taco supreme and got home and they werent in the bag.
Friendly people, nice place.
Just went through the drive through ordered a burrito supreme. She asked steak or chicken. I just wanted beef supreme for 4.99 . She charged me for a steak burrito for 5.99 add beef for 80 cents . Really ? I got charged almost 7.00$ and didn’t even get the steak just the beef .
This was the best Taco Bell experience I've had in a very long time. Super friendly employees, extremely fresh food, just the best all around. I don't go to Taco Bell expecting more than a typical fast food experience, so I was blown away! Well done, Taco Bell!!
Used to be 4/5 gone severely downhill in service
3/12 placed order online in app. Employees were visibly in the back bullshitting. They said we aint got no order for you and to leave and figure it out. This location should be closed ASAP.
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