Poor, food quality has gone way down, couldn't get speciality drinks, no fryer so couldn't get most of the appetizers. Wait staff was slow and unmotivated. Honestly been here several times and this was by far the worst experience. Just doesn't seem like any cared to put out decent quality weather it was the food or service.
My Nguyen
Great selection of food choices. I was here for work and there was no nearby hotels but this casino. I ate here every night during my stay. My last night I ordered my food Togo and the waitress at the bar told me my food will be ready in 15-20 minutes. I came back 30 minutes and she was talking to other customers at the bar which was fine. She didn’t come up to me until 15 minutes later to say oh you came back for your food? I said yes I paid for it already so she said I’ll go check. In the meantime another nice waitress came by to ask me if I’ve been helped and I told her my whole encounter with the first rude waitress/bartender. Abby was very friendly and caring to pack my Togo food and provide me silverwares when the other waitress that I tipped $10 for my Togo food just brought it out and said here’s your food and walked off. I shall not mention her name when I can. I’m a healthcare provider and have my own business. I know what customer service should be like and I never write bad reviews due to it being not worth my time but this horrible encounter it’s a must. You never know what people are going through so always be at your kindest but that waitress/bartender was obviously being hateful towards me or just immature. Thank you Abby Charlottes for making the worst day ever for me somewhat brighter. I hope Abby gets recognized for this review as she made my experience much better and she deserves the recognition.
Atmosphere: 5
Food: 5
Service: 3
Rebecca D
The food was fabulous. The server was very attentive and personable. The atmosphere was very relaxed.
Terrance
Everyone did a great job! The food was delicious, service was prompt, and my table was ready right away. Great work!
Lana
Food was excellent! Service was good...place was busy and there was enough help to handle everyone
Nicole
Waited a long time for our food and always had to ask for stuff from the waitress instead of her checking on us. Lobster was overcooked, basic salad options, my cranberry juice was almost water
Susan Langan
Our service was terrible. We had reservations at 8:00 PM and we didn't leave until 10:00 PM. Very disappointing.
Glen Perry
I Love this Place!
I went two nights in a row. Both times, the staff and service were excellent. The first night, the kitchen was backed up and my food took a while to come out because they were very busy. The second night, the food came out quickly.
I ordered the New York Strip both nights. It was cooked perfectly each time, with great flavor and tender texture. Easily one of the best meals I’ve had while traveling. The Old Fashioned was made exactly right.
Atmosphere: 4
Food: 5
Service: 5
Michaella
Our waiter Mitchell was amazing. Great personality and hospitality. Our experience was great.
Jenae Wilkie
I eat here with my family when I visit back home. The service and food is always great!
Staff friendly and smiling, our server was great. However, it took the kitchen 1.25 hours to get our food to us. We saw other diners who came in after us get their food, eat, and leave before we got ours.
Atmosphere: 4
Food: 4
Service: 3
Jodi Page
Megan was the best service I've ever had!
Atmosphere: 3
Food: 4
Service: 5
Mark Toelke
Friendly service and good food.
Hunter Vondall
Lady working there snapped her fingers at my cousin and yelled at my nephew would recommend to eat there
Atmosphere: 1
Food: 2
Service: 1
suchi Aoy
I ordered chicken fried rice. The rice was not cooked and it was soaked in soy sauce. The chicken was burnt and the rice was still hard but wet. This is not fried rice. It was more like risotto in soy sauce. I ate it because I already paid and it was very pricey. I will not go there to eat again.
Poor, food quality has gone way down, couldn't get speciality drinks, no fryer so couldn't get most of the appetizers. Wait staff was slow and unmotivated. Honestly been here several times and this was by far the worst experience. Just doesn't seem like any cared to put out decent quality weather it was the food or service.
Great selection of food choices. I was here for work and there was no nearby hotels but this casino. I ate here every night during my stay. My last night I ordered my food Togo and the waitress at the bar told me my food will be ready in 15-20 minutes. I came back 30 minutes and she was talking to other customers at the bar which was fine. She didn’t come up to me until 15 minutes later to say oh you came back for your food? I said yes I paid for it already so she said I’ll go check. In the meantime another nice waitress came by to ask me if I’ve been helped and I told her my whole encounter with the first rude waitress/bartender. Abby was very friendly and caring to pack my Togo food and provide me silverwares when the other waitress that I tipped $10 for my Togo food just brought it out and said here’s your food and walked off. I shall not mention her name when I can. I’m a healthcare provider and have my own business. I know what customer service should be like and I never write bad reviews due to it being not worth my time but this horrible encounter it’s a must. You never know what people are going through so always be at your kindest but that waitress/bartender was obviously being hateful towards me or just immature. Thank you Abby Charlottes for making the worst day ever for me somewhat brighter. I hope Abby gets recognized for this review as she made my experience much better and she deserves the recognition.
Atmosphere: 5
Food: 5
Service: 3
The food was fabulous. The server was very attentive and personable. The atmosphere was very relaxed.
Everyone did a great job! The food was delicious, service was prompt, and my table was ready right away. Great work!
Food was excellent! Service was good...place was busy and there was enough help to handle everyone
Waited a long time for our food and always had to ask for stuff from the waitress instead of her checking on us. Lobster was overcooked, basic salad options, my cranberry juice was almost water
Our service was terrible. We had reservations at 8:00 PM and we didn't leave until 10:00 PM. Very disappointing.
I Love this Place!
I went two nights in a row. Both times, the staff and service were excellent. The first night, the kitchen was backed up and my food took a while to come out because they were very busy. The second night, the food came out quickly.
I ordered the New York Strip both nights. It was cooked perfectly each time, with great flavor and tender texture. Easily one of the best meals I’ve had while traveling. The Old Fashioned was made exactly right.
Atmosphere: 4
Food: 5
Service: 5
Our waiter Mitchell was amazing. Great personality and hospitality. Our experience was great.
I eat here with my family when I visit back home. The service and food is always great!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Staff friendly and smiling, our server was great. However, it took the kitchen 1.25 hours to get our food to us. We saw other diners who came in after us get their food, eat, and leave before we got ours.
Atmosphere: 4
Food: 4
Service: 3
Megan was the best service I've ever had!
Atmosphere: 3
Food: 4
Service: 5
Friendly service and good food.
Lady working there snapped her fingers at my cousin and yelled at my nephew would recommend to eat there
Atmosphere: 1
Food: 2
Service: 1
I ordered chicken fried rice. The rice was not cooked and it was soaked in soy sauce. The chicken was burnt and the rice was still hard but wet. This is not fried rice. It was more like risotto in soy sauce. I ate it because I already paid and it was very pricey. I will not go there to eat again.
Atmosphere: 3
Food: 1
Service: 4
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