I had a really disappointing experience at Big Boy. The customer service was terrible — the lady taking my order was extremely rude and unprofessional. I was placing my order and was just about to add meals for my kids, but she cut me off before I was finished. I even had to ask if she was still on the line because it seemed like she was done with me, even though my order wasn’t complete.
It felt rushed and disrespectful, and it really ruined the experience. As a customer, I expect at least basic courtesy and patience, especially when ordering for a family. Unfortunately, this visit left me with a very negative impression.
Bonnie Collins
Just like I remember from the late 70's. Very nostalgic eating there. When I ordered he said they were out of dark meat, but I could wait if I chose. By the time I got to the window, it was ready. The line looked daunting but was actually very quick. Will stop again next time I'm in Bismarck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Gravy
Milixer
Glad to see one of the American tradition restaurants still going. Stop by and get a brown cow!
Lydia
The food was terrific, and the service was spectacular!
Atmosphere: 5
Food: 5
Service: 5
Tim Zander
This is a drive thru that brings back memories for many baby boomers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Burger Flying Style
Richard Kopp
Pizza burgers and fries and gravy. Yes, the line can be long.
Pj Silveria
Shoutout to Michael (manager) and the rest of the staff at Big Boy!! Got my food super fast, it was super fresh and the service was fantastic! Definitely going back!!
Brian
I don’t mind the wait. Food is good if you get it. CHECK YOUR BAG! I was shorted part of my order. Called the store, was asked if I could come back. I said I’d already left Bismarck. Was asked for my address, they would refund the missing food. 3 weeks later nothing. The food is pricey. I just ask to get the food I pay for. Have had food missing multiple times. It’s hit or miss.
First time at a big boy, Great food good prices, with a touch of nostalga.
Food: 5
Service: 5
Deborah Ghiglieri
We were driving through and stopped because it was my Pa's favorite. The drive thru was quick and we parked close by where there is plenty of room and picnic tables. Plenty of food and delicious! Thanks for the great memories!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Boy Original, French Fries
Channa Coulter
The food is amazing as always! Absolutely my favorite spot to stop when visiting bismarck!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Boy Original
Carrie Pfeifer
Always always excellent flying style but c'mon you seriously need to get BIGGER shake straws!
Diane Kwasigroch
Went through drive-thru employees were great. Great food
I had a really disappointing experience at Big Boy. The customer service was terrible — the lady taking my order was extremely rude and unprofessional. I was placing my order and was just about to add meals for my kids, but she cut me off before I was finished. I even had to ask if she was still on the line because it seemed like she was done with me, even though my order wasn’t complete. It felt rushed and disrespectful, and it really ruined the experience. As a customer, I expect at least basic courtesy and patience, especially when ordering for a family. Unfortunately, this visit left me with a very negative impression.
Just like I remember from the late 70's. Very nostalgic eating there. When I ordered he said they were out of dark meat, but I could wait if I chose. By the time I got to the window, it was ready. The line looked daunting but was actually very quick. Will stop again next time I'm in Bismarck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Gravy
Glad to see one of the American tradition restaurants still going. Stop by and get a brown cow!
The food was terrific, and the service was spectacular!
Atmosphere: 5
Food: 5
Service: 5
This is a drive thru that brings back memories for many baby boomers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Burger Flying Style
Pizza burgers and fries and gravy. Yes, the line can be long.
Shoutout to Michael (manager) and the rest of the staff at Big Boy!! Got my food super fast, it was super fresh and the service was fantastic! Definitely going back!!
I don’t mind the wait. Food is good if you get it. CHECK YOUR BAG! I was shorted part of my order. Called the store, was asked if I could come back. I said I’d already left Bismarck. Was asked for my address, they would refund the missing food. 3 weeks later nothing. The food is pricey. I just ask to get the food I pay for.
Have had food missing multiple times. It’s hit or miss.
A blast from the past
Must have if in Bismarck.
Restaurantji Recommends
First time at a big boy, Great food good prices, with a touch of nostalga.
Food: 5
Service: 5
We were driving through and stopped because it was my Pa's favorite. The drive thru was quick and we parked close by where there is plenty of room and picnic tables. Plenty of food and delicious! Thanks for the great memories!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Boy Original, French Fries
The food is amazing as always! Absolutely my favorite spot to stop when visiting bismarck!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Boy Original
Always always excellent flying style but c'mon you seriously need to get BIGGER shake straws!
Went through drive-thru employees were great. Great food
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Strips
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