The only way we got in touch with her was going into her store. We put a deposit down for our wedding that day, and when it came time to set up tastings just a couple months before our wedding. We were never able to get an answer. Emailed, called, texts for about 3 weeks even went to her store during her hours and she was never there. After we let her know we were no longer going with her for our wedding, we still never received a reply. The communication was never there to say the least.
chelsey jung
We put a deposit down almost a year ago for our wedding.. we did our tasting and we had all our flavors picked out.. I started to try and reach her about 5 months ago to make some changes to our order and ever since then.. have heard nothing! My wedding is a month away and thanks to her I will now be scrambling to find someone to do my wedding cake and cupcakes! Absolutely ridiculous, I have reached out on every platform possible, texting, calling, emailing and I even stopped in and was told by someone downstairs they haven't seen her in weeks even though nothing in her store front says closed or didn't have a note explaining anything. I truly hate to do this but it seems to be a regular thing with this business so if you are searching for desserts for an event I highly recommend not giving her a deposit and probably just looking elsewhere is the safer option. So not only are we just out of our deposit, we are left stressed to find someone who can make a cake and 300 cupcakes. I completely understand if something happened this past year or she is simply to busy to do our wedding but then there is NO reason she can't pick up the phone and let people know that!!! Unreal....
erik nelson
We put our deposit down for our wedding cake, when we tried scheduling a tasting we received no calls, texts, emails, and there was nobody at the store during open hours. I see another person on Google reviews has a story similar to ours. Do we have another Glasser images Situation in Bismarck?? Fortunately Cake dreams in Mandan was able to help us out. Kersten you not only owe us our deposit, but an explanation.
Adam Ketterling
Good luck getting ahold of this place once you put a deposit down. You will not be able to contact her or find her at her store. Never in my life did I think I would have to track down our dessert vendor for the last 5 months. Embarrassing customer service. Her phone is never on and if you leave a message for her anywhere she doesn’t ever get back to you. At this point we are probably going to try and look somewhere else. I suggest if you read this review you do the same. See similar reviews below.
Sarah Keller
The only way we got in touch with her was going into her store. We put a deposit down for our wedding that day, and when it came time to set up tastings just a couple months before our wedding. We were never able to get an answer. Emailed, called, texts for about 3 weeks even went to her store during her hours and she was never there. After we let her know we were no longer going with her for our wedding, we still never received a reply. The communication was never there to say the least.
NEUGIE NEUGIE
Great flavors on the kahlua cupcake we had One of the best we’ve had!! Thanks for agreat experience with our wine at home paired really nicely.
Austan Wellman
Bought a cake for my girlfriend's birthday and it was amazing! I asked Kersten to make a "peacock colored" cake and my girlfriend thought it was gorgeous and equally delicious! Would recommend to anyone looking for a custom cake!
KaDee Braaten
I bought a stitch cake and it was so cool! Kersten did great. It was Oreo cake and everyone said it was so moist? thank you so much kersten
Tamara Kautzman
Used Cakes by Kirsten for a retirement party at our work site. Kirsten was great to work with - listened to everything, and provided the most amazing cupcakes and cookies! Highly recommend.
I have attempted to call and email this company without any response over the course of 5 days. I having a difficult time finding anyone who will deliver cakes in Bismarck.
Wade
Easy place to find. They do a great job making all kinds of sweets. Definitely worth the money and experience
Sarah Thompson Stern
Nothing like a sweet Cocoa Bomb to top off the sugar high for the night! My boys loved the surprise marshmallows and the green hot chocolate! Thanks Kersten!!!
Dathan Howard
They have the best sweets in town!!!
Bri Moore
Kersten made cupcakes and cakes for my wedding and they were nothing short of amazing! She was so nice to work with especially during this Covid craziness of postponing and moving locations. We got compliments from all of our guests at our wedding about how tasty everything was!
No such store located at this address
The only way we got in touch with her was going into her store. We put a deposit down for our wedding that day, and when it came time to set up tastings just a couple months before our wedding. We were never able to get an answer. Emailed, called, texts for about 3 weeks even went to her store during her hours and she was never there. After we let her know we were no longer going with her for our wedding, we still never received a reply. The communication was never there to say the least.
We put a deposit down almost a year ago for our wedding.. we did our tasting and we had all our flavors picked out.. I started to try and reach her about 5 months ago to make some changes to our order and ever since then.. have heard nothing! My wedding is a month away and thanks to her I will now be scrambling to find someone to do my wedding cake and cupcakes! Absolutely ridiculous, I have reached out on every platform possible, texting, calling, emailing and I even stopped in and was told by someone downstairs they haven't seen her in weeks even though nothing in her store front says closed or didn't have a note explaining anything. I truly hate to do this but it seems to be a regular thing with this business so if you are searching for desserts for an event I highly recommend not giving her a deposit and probably just looking elsewhere is the safer option. So not only are we just out of our deposit, we are left stressed to find someone who can make a cake and 300 cupcakes. I completely understand if something happened this past year or she is simply to busy to do our wedding but then there is NO reason she can't pick up the phone and let people know that!!! Unreal....
We put our deposit down for our wedding cake, when we tried scheduling a tasting we received no calls, texts, emails, and there was nobody at the store during open hours. I see another person on Google reviews has a story similar to ours. Do we have another Glasser images Situation in Bismarck?? Fortunately Cake dreams in Mandan was able to help us out. Kersten you not only owe us our deposit, but an explanation.
Good luck getting ahold of this place once you put a deposit down. You will not be able to contact her or find her at her store. Never in my life did I think I would have to track down our dessert vendor for the last 5 months. Embarrassing customer service. Her phone is never on and if you leave a message for her anywhere she doesn’t ever get back to you. At this point we are probably going to try and look somewhere else. I suggest if you read this review you do the same. See similar reviews below.
The only way we got in touch with her was going into her store. We put a deposit down for our wedding that day, and when it came time to set up tastings just a couple months before our wedding. We were never able to get an answer. Emailed, called, texts for about 3 weeks even went to her store during her hours and she was never there. After we let her know we were no longer going with her for our wedding, we still never received a reply. The communication was never there to say the least.
Great flavors on the kahlua cupcake we had One of the best we’ve had!! Thanks for agreat experience with our wine at home paired really nicely.
Bought a cake for my girlfriend's birthday and it was amazing! I asked Kersten to make a "peacock colored" cake and my girlfriend thought it was gorgeous and equally delicious! Would recommend to anyone looking for a custom cake!
I bought a stitch cake and it was so cool! Kersten did great. It was Oreo cake and everyone said it was so moist? thank you so much kersten
Used Cakes by Kirsten for a retirement party at our work site. Kirsten was great to work with - listened to everything, and provided the most amazing cupcakes and cookies! Highly recommend.
Restaurantji Recommends
I have attempted to call and email this company without any response over the course of 5 days. I having a difficult time finding anyone who will deliver cakes in Bismarck.
Easy place to find. They do a great job making all kinds of sweets. Definitely worth the money and experience
Nothing like a sweet Cocoa Bomb to top off the sugar high for the night! My boys loved the surprise marshmallows and the green hot chocolate! Thanks Kersten!!!
They have the best sweets in town!!!
Kersten made cupcakes and cakes for my wedding and they were nothing short of amazing! She was so nice to work with especially during this Covid craziness of postponing and moving locations. We got compliments from all of our guests at our wedding about how tasty everything was!