Cold Stone Creamery

1219 W Century Ave, Bismarck
(701) 751-2472

Recent Reviews

Sort by
Chris Knodel

The young man working all by himself today was really nice and working hard. I told him my daughter has celiac and asked if we could get some ice cream from a new container. He understood and quickly grabbed new utensils before I even had to ask. He seemed knowledgeable about celiac, and that is so nice not to always have to explain it. I want to thank him again for being so kind and taking the extra time to make sure she can enjoy sweet treats too :).

Dietary restrictions: Gluten and dairy free options

Atmosphere: 5

Food: 5

Service: 5

Ben Buchmiller

Staff was goofing off and took a while serve us on a Friday night.

Atmosphere: 3

Food: 3

Service: 2

Cheyan Getzlaff

I felt extremely rushed and couldn’t even get out my full order before they rushed off to make it. I understand being busy but customer service is important and i only had maybe 4 people behind me. I couldn’t even say i wanted extra toppings. On top of that i got a “Gotta have it” and the amount of toppings i got was def for a “like it.” Tiny plastic scoop of peanut butter scraped from the bottom of the container and ONE little peanut butter cup. Only thing i could taste was chocolate ice cream. Train your employees better.

Atmosphere: 5

Food: 3

Service: 1

clinicalia (Gale)

Delicious ice cream and friendly service, but prices are a bit much.

Atmosphere: 4

Food: 5

Service: 5

Logan Jake

Teens ruining customer service. Wouldn’t make a shake 1 min after close time and I was waiting in line for 15 minutes.

Atmosphere: 1

Food: 1

Service: 1

Chelsie Hulm

Very good homemade ice cream

Atmosphere: 5

Food: 5

Service: 5

Jeremy Friebel

Best ice cream in town! Expect a little wait because it is usually full of customers!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Germanchökolätekäke - Freezer

Kiaira Moore

The 2 white girlies working tonight had major attitude and problem.? just mix the ice cream and lose your attitude dude. You don’t get payed to half mix and act like a snot nose brat you get payed to smile and do your job and I used to work in fast food so I get it but I also know to lose my attitude and snot face when I’m serving people ? also don’t be asking peoples boyfriends with a weird look “you two together” in a bratty tone it’s unsettling babes.

Dietary restrictions: Very slim no dairy options

Parking: It was regular parking

Kid-friendliness: Wouldn’t recommend it the team girls are gonna have snotty attitudes and show your kids rudeness

Wheelchair accessibility: I’d say it’s about as wheel chair friendly to get in but not with the slim space they provide inside

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Gotta Have It, Chocolate Ice Cream

C. Miller

Great product, friendly staff

Rezart Sina

5 star for ice cream and everything about it. 1 star for customer service especially today. We come here weekly and sometimes twice a week and Usually they have friendly faces but today they had a young guy serving ice cream with horrible attitude. Saying have a nice day with the same attitude as telling you to f... off! I would have him prep ice cream in the back rather than being in the front with that arrogant attitude! I know it's hard to find employees but the good ones keep customers coming back. The ones like that young guy today who wasn't even wearing a name tag make you never wanna come back again.

Smith

My shake was nice n thick and my wife's sweet cream with pecans was the bomb

Linda Ness

6-7-23, ice cream very good, 2 kid trying to do it all, short staffed, But! Why did taste of waffle cones change, tastes like cinnamon or?? It's awful not at all like it used to be, they change recipe? Trying something different? That's not waffle cone flavor, thin too!

Justina Nieves

Always a great treat in the summer- great customer service from Brendan !

Hannah Leach

He didn’t mix the candy in the ice cream. It was so sad :(

alessandra lachenmier

I asked if they could do a like it with mint, strawberry, and cotton candy because my nephew wanted a pj mask ice cream and after paying had to ask for sprinkles because he wanted rainbow sprinkles. AMAZING SERVICE Thank you!!

Loading...