Their was a girl ( the only transgender individual the only one that works there with pig tails wearing a cap and square glasses) was so rude and beyond disrespectful I left feeling so upset and absolutely disgusted with the customer service skills that she displayed. I was asking what this certain dessert was called and her and one other co worker were absolutely no help and not only laughed at my speech impediment, but also threw my money at me that it almost got blown away in the wind! I did nothing to this person to be treated the way I was treated and just because she was having a bad day doesn’t make it OK at all. I I’m saddened by this because I visit this location frequently and never had an issue let alone one like this. I will not be returning back to this location and hope the manager can see this and acknowledge the wrong doing that was done here. I never leave reviews but she was SO rude and SO unprofessional that I needed to express what happened today while I was there. She needs to be disciplined or reprimanded because I did nothing wrong. All I wanted was two desserts and she made fun of the customer, threw change at the customer, and talked disrespectful that it should be the managers priority to try and make this right. I’ve never been this upset in a long time, that I can tell you.
Food: 1
Katherine Daynard
I HAVE NEVER, EVER in my 40 years on Earth had such a rotten experience at any eatery. My husband and I were treated HORRIBLY by some snippy young woman with long dark hair and glasses. My husband ordered a double cheeseburger combo and paid it for, and we had to go beg for his order!! They didn't make it, or serve it. We eventually got his meal about 30 minutes later. Meanwhile, all the workers are huddled up having a chit chat, and being rude and nasty everytime you come up and ask for something, like a spoon!! Disgusting customer service.
I also witnessed the cashier give another man incorrect change. The woman sitting at the other picnic table across from us mentioned that she was treated very poorly as well.
Cynthia Sliman
The service here was the worst I have had in a very long time! The gal that took our order slammed the window on us when we went around the corner to look at the menu to see what we wanted to order. When we placed our order she was very rude and you could tell she didn't want to be there at all. When we got our food we asked if they had fry sauce, she said we don't have that and just slammed the window again and walked off. The food was okay. Would definitely recommend that the manager rethink your hiring of the gal that waited on us this day!
Atmosphere: 1
Food: 3
Chelsie Hulm
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
CINDY KEMMET
Really like the ice cream, bought a quart.
Atmosphere: 4
Food: 5
Service: 4
Mr. Tiz-air-ek
Damn kid messed up my orders and I didn't realize it until I got home
Parking: I wanted 2 large mocha moolattes, but I didn't know what to look for and the person I also got 1 for said that these weren't what I (we) wanted.
Atmosphere: 3
Food: 5
Service: 2
neena
service quality was poor and we received the incorrect sizes. when we made an attempt to correct the size, staff simply shook their heads and left. i ordered one small and one medium blizzard and it added up to 23 dollars. i paid with gift cards and they provided me with a receipt that did not contain any information regarding the price of the blizzards.
overall, the experience was extremely poor and i neither plan on nor recommend getting ice cream here.
Atmosphere: 1
Food: 2
Service: 1
Leah Reynolds
I love DQ but skip this location. Service was terrible.
Atmosphere: 2
Food: 3
Service: 1
Jeff Ketterling
Great blizzard!
Atmosphere: 3
Food: 5
Service: 3
Link Boehm
The food is great, the only thing I dislike about it is the cashier. She was rude and acted like this towards me but not the other customer that was there. She interrupted me and tossed my food in the counter. I said thank you and she slammed the window shut. I don't think her hating her job or her life should give her the right to be rude to the people that keep her employed. She just had a bad attitude.
Damn kid messed up my orders and I didn't realize it until I got home
Parking: I wanted 2 large mocha moolattes, but I didn't know what to look for and the person I also got 1 for said that these weren't what I (we) wanted.
Atmosphere: 3
Food: 5
Service: 2
Clayton Hall
The 8$ meal was well worth the money especially the ?, wasn't no skimpy little bag
Atmosphere: 4
Food: 4
Service: 4
Mr Tiz-air-ik
Damn kid messed up my orders and I didn't realize it until I got home
Parking: I wanted 2 large mocha moolattes, but I didn't know what to look for and the person I also got 1 for said that these weren't what I (we) wanted.
Atmosphere: 3
Food: 5
Service: 2
Abigail Kennedy
$7 for a g****** Peanut Buster Parfait that they couldn't get right anyway. Will never be back! $7 for a GD Peanut Buster Parfait!!!!
Their was a girl ( the only transgender individual the only one that works there with pig tails wearing a cap and square glasses) was so rude and beyond disrespectful I left feeling so upset and absolutely disgusted with the customer service skills that she displayed. I was asking what this certain dessert was called and her and one other co worker were absolutely no help and not only laughed at my speech impediment, but also threw my money at me that it almost got blown away in the wind! I did nothing to this person to be treated the way I was treated and just because she was having a bad day doesn’t make it OK at all. I I’m saddened by this because I visit this location frequently and never had an issue let alone one like this. I will not be returning back to this location and hope the manager can see this and acknowledge the wrong doing that was done here. I never leave reviews but she was SO rude and SO unprofessional that I needed to express what happened today while I was there. She needs to be disciplined or reprimanded because I did nothing wrong. All I wanted was two desserts and she made fun of the customer, threw change at the customer, and talked disrespectful that it should be the managers priority to try and make this right. I’ve never been this upset in a long time, that I can tell you.
Food: 1
I HAVE NEVER, EVER in my 40 years on Earth had such a rotten experience at any eatery. My husband and I were treated HORRIBLY by some snippy young woman with long dark hair and glasses. My husband ordered a double cheeseburger combo and paid it for, and we had to go beg for his order!! They didn't make it, or serve it. We eventually got his meal about 30 minutes later. Meanwhile, all the workers are huddled up having a chit chat, and being rude and nasty everytime you come up and ask for something, like a spoon!! Disgusting customer service. I also witnessed the cashier give another man incorrect change. The woman sitting at the other picnic table across from us mentioned that she was treated very poorly as well.
The service here was the worst I have had in a very long time! The gal that took our order slammed the window on us when we went around the corner to look at the menu to see what we wanted to order. When we placed our order she was very rude and you could tell she didn't want to be there at all. When we got our food we asked if they had fry sauce, she said we don't have that and just slammed the window again and walked off. The food was okay. Would definitely recommend that the manager rethink your hiring of the gal that waited on us this day!
Atmosphere: 1
Food: 3
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
Really like the ice cream, bought a quart.
Atmosphere: 4
Food: 5
Service: 4
Damn kid messed up my orders and I didn't realize it until I got home
Parking: I wanted 2 large mocha moolattes, but I didn't know what to look for and the person I also got 1 for said that these weren't what I (we) wanted.
Atmosphere: 3
Food: 5
Service: 2
service quality was poor and we received the incorrect sizes. when we made an attempt to correct the size, staff simply shook their heads and left. i ordered one small and one medium blizzard and it added up to 23 dollars. i paid with gift cards and they provided me with a receipt that did not contain any information regarding the price of the blizzards.
overall, the experience was extremely poor and i neither plan on nor recommend getting ice cream here.
Atmosphere: 1
Food: 2
Service: 1
I love DQ but skip this location. Service was terrible.
Atmosphere: 2
Food: 3
Service: 1
Great blizzard!
Atmosphere: 3
Food: 5
Service: 3
The food is great, the only thing I dislike about it is the cashier. She was rude and acted like this towards me but not the other customer that was there. She interrupted me and tossed my food in the counter. I said thank you and she slammed the window shut. I don't think her hating her job or her life should give her the right to be rude to the people that keep her employed. She just had a bad attitude.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Single Burger, French Fries
Restaurantji Recommends
Damn kid messed up my orders and I didn't realize it until I got home
Parking: I wanted 2 large mocha moolattes, but I didn't know what to look for and the person I also got 1 for said that these weren't what I (we) wanted.
Atmosphere: 3
Food: 5
Service: 2
The 8$ meal was well worth the money especially the ?, wasn't no skimpy little bag
Atmosphere: 4
Food: 4
Service: 4
Damn kid messed up my orders and I didn't realize it until I got home
Parking: I wanted 2 large mocha moolattes, but I didn't know what to look for and the person I also got 1 for said that these weren't what I (we) wanted.
Atmosphere: 3
Food: 5
Service: 2
$7 for a g****** Peanut Buster Parfait that they couldn't get right anyway. Will never be back! $7 for a GD Peanut Buster Parfait!!!!
Atmosphere: 3
Food: 1
Service: 1
great place!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Royal Oreo, Oreo
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