Starbucks
2124 N 12th St, Bismarck
(701) 221-2486
Recent Reviews
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Literally just wanted to get a venti ice water and the girl tried charging me $7? I questioned it to make sure she didn’t miss hear me. She asked if I was ordering anything else and gave me a look of disgust when I said no. Just a girl on a road trip trying to get some water! No need to be so rude and make a customer feel so awkward.
I didn't leave a large tip for my black coffee, and I watched the barista take my receipt to fulfill my order and go serve at the drive through. After about five minutes of waiting a different barista came and helped me, commented that my receipt want there to show my order... Not greatly impressed with the level of customer service.
Service: 1
I ordered a grande mocha frappuchino with Almond milk and extra mocha drizzle in the drive thru. I received my drink and it was wrong. What they gave me had whip cream in the bottom of the cup and chocolate chips. It happens. We parked and I went inside to let them know and to get the correct drink. The girl who helped me was not pleasant. She seemed very irritated by the fact that I asked for the correct drink. Young girl with dark hair. Handed it to me with chocolate drizzle on the outside of the cup, which also happens sometimes, however have a little pride in your work and greet people with a smile. No apology for the mess up, no smile, no have a good day, nothing. Very disappointed in the customer service and lack of detail at this location.
Atmosphere: 1
Food: 1
Service: 1
My drink was as expected and done fairly quickly. Most staff were pleasant and one not so much.
Atmosphere: 3
Food: 5
Service: 4
Asked for a free water ice water and they refused lol. First Starbucks to ever do that... and in ND.. what the??? Especially stupid since I just purchased a coffee from Starbucks this morning.
Service: 1
Good place
Atmosphere: 5
Food: 5
Service: 5
Always nice and very prompt. Love the writing on the cups ❤️
Atmosphere: 5
Food: 5
Service: 5
Nice Starbucks location! Drive through here as well. The food was warmed to the right temperature, and my drink was made perfectly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Custard Danish
Always consistent flavors!
Atmosphere: 4
Service: 4
Recommended dishes: Bacon Sausage & Egg Wrap, Iced Caramel Macchiato, Sausage Cheddar & Egg Sandwich
I’m not happy I’m driving for this is coming and time you have at 9:30. I’m coming at 9:30. Is she talk? I’m sorry I’m close sign my door close I’m coming at 9:31 Service nugget people not help no like customer service junk service
Atmosphere: 1
Food: 5
Service: 1
Best starbucks in town. Doesn't take 30 minutes to just get a cup of coffee.
Good and clean!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Sausage & Egg Wrap
Love the way this Starbucks is set up. Great place to work and the staff were great!
Atmosphere: 5
Service: 5
We do like to stop in from time to time since having it every day gets too expensive. I like the iced caramel macchiato with a few pumps of vanilla syrup. My wife likes the caramel ribbon crunch when it's available. Staff are always great here. I always order ahead with the app and the ETA it gives is fairly close. I wished it'd notify you in the so when your order is ready though!
Atmosphere: 5
Food: 5
Service: 5
Worst star bucks ever
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