Dairy Queen Grill & Chill

793 19th St S, Casselton
(701) 501-1990

Recent Reviews

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Jacqueline

A delightful small town

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Moolatte, Onion Ring, French Fries, Chicken Fingers, Cheeseburger

Kids Gietzen

Went with a group and even with the extra people still had quick service with friendly staff

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Ice Cream Cake, Banana Split, Cheeseburger

Milah Leland

I love coming to this DQ, they have not ONCE messed up my order! Its been hard for me to find a restaurant that actually cares about not putting cheese on a hamburger. The lady in the drive through window is also very nice! I very much appreciate the customer service here!

Atmosphere: 5

Food: 5

Service: 5

warm_aid man

The cashier named Bridget, was on her phone, when I went to order she looked displeased that I decided to talk to her, once I finished, she went right back on her phone. In the back I heard obnoxious, profound music, and a few people looked like they didn't know what they were doing.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Pretzel Sticks

Alec Watt

Drive through has ridiculous wait times and every blizzard I have ordered has been runny,messy, and over filled. This is not the case at Fargo locations when I visit

Atmosphere: 5

Food: 1

Service: 3

s w

We went in just after 11 on Saturday morning. One table eating and 1 car in the drive-through. Was told by the counter staff there was only one cook on. Although I did see two in the back. Asked how long it would take and the answer “less than an hour” unbelievable. Obviously, we turned around and left. sorry but you really need better staff or a manager or something that resembles maturity and customer service.

Service: 1

IJ Q

Multiple occasions now we order online and get missing items.
This time we had no fries and missed two drinks.

ALWAYS CHECK YOUR ORDER BEFORE YOU LEAVE!!!

Atmosphere: 1

Food: 1

Service: 1

Paul Fritz

The staff was very courteous the food was excellent and the staff did everything they could to make sure are eating experience was satisfied

Parking: It would be nice if the handicap parking was closer to the main front door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Sticks, Cheeseburger

Ethan Kern

Outstanding Service by Daniray at Dairy Queen!

I recently had the pleasure of being served by her at Dairy Queen, and I have to say, the experience was exceptional! From the moment I walked in, Daniray greeted me with a warm and welcoming smile. Her positive energy made the entire atmosphere feel more cheerful.

What really stood out was her attention to detail and her willingness to go above and beyond to ensure I had everything I needed. She took the time to explain the menu, offered suggestions, and made sure my order was perfect. Her professionalism and customer service were truly top-notch.

She is not only efficient but also incredibly kind and personable. She made my visit to Dairy Queen a highlight of my day. I can't
say enough good things about her dedication to great service. She is truly an asset to the team!

Thank you, Daniray, for making my Dairy Queen experience amazing. I'll definitely be coming back!

Atmosphere: 5

Food: 5

Service: 5

Brinley Farkas

The workers were so fun to be around. I git my food very quickly, and everything was made correctly.

Dietary restrictions: They are very accommodating for dietary restrictions including gluten, dairy, nuts, and many more. Just ask.

Parking: Easy to park, large parking spots.

Kid-friendliness: Workers are awesome with the kids.

Wheelchair accessibility: There are many tables that are wheelchair accessible and handicap parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake, Onion Ring, Banana Split, French Fries, Pretzel Sticks, Chicken Fingers, Cheeseburger

Val Grindberg

My first time visiting,ordered a $7 Chicken strip meal and 4 pieces chicken strip.While the person that waited on me was friendly ,all of my meal was lukewarm.Sundae was good. Probably won't be back.

Atmosphere: 2

Food: 2

Service: 3

Jeff Powers

Employees playing around, cursing. My table was not clean! I had to clean it myself before I sat! Not very clean. I was also missing my fries and I had to wait 20 minutes. I will not be returning

Atmosphere: 1

Food: 3

Service: 2

Leah Bittner

Very helpfull to see that we get something to eat my husband has gluton and dairy
Elergies.very very pleased
Very good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Tom Hannig

Good grub

Atmosphere: 5

Food: 5

Service: 5

Chris Jones

This place is absolutely ridiculous. There's been many occasions where I've ordered and received the wrong thing. That's not too big of a deal to me but what is a big deal to me is that I had ordered a plain burger for someone and received a SINGULAR burger patty in a box without a bun, cheese, NOTHING. There is absolutely no excuse that you can come up with for something like this. That is pure negligence and lack of care. The bacon on one of the burgers was also raw and all the lettuce tomato and mayonnaise was scattered all over like the burger had just went through a tornado. The fries were the only "fresh" thing about the entire order and they were still somewhat cold. I doubt I'll ever go back. Keep going down the road to Fargo or Jamestown it's not worth wasting your money over.

Atmosphere: 1

Food: 1

Service: 1

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