If all you care about is food, it’s still okay, as long as you aren’t particular about pop flavors as over half had run out. At 1;00 on a Saturday there were still chairs flipped up on the table. And due to the register not printing order slips my food was briefly delayed since the two people bumping into each other behind the counter had to discuss what I was waiting for. This location has fallen far. It’ll be my last visit.
Dan McKenzie
Horrible service man on the drive thru was tude. I slowed down and was respectful. Made sure I communicated CLEARLY about what I wanted. Got something else entirely after waiting due to being short staffed.. I know I wasn't given the wrong order because EVERYTHING else was there. Paid for 2 double bacon and got 2 regular double cheese... I felt for the man understood he was overwhelmed and doing to much. I gave my patience and empathy and received crap service (asked for no pickle only stacker sauce.. still got completely regular doubles. One had an ungodly amount of pickles on it)
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets
Hanno Botes
Terrible attitudes from staff
Atmosphere: 1
Food: 5
Service: 1
cornel engelbrecht
Aklishna shavaree
agS396AT
I pulled into the outside drive up lane and the person told me to look at the menu and they would be right with me. She then helped the person on the inside lane. After that she helped the next person in the inside lane. When I heard her start to help the third person in the inside lane I left. If one lane isn't working let the customer know and not just sit there as you help the other lane. I always get great service at the Washington St BK.
Matthew Kilpatrick
Felt like switching it up and decided to come here, though I knew what I was getting into. Unbelievably slow service and stupid prices for tiny food. Patty melt beef was the size of a sausage patty. Pathetic.
Atmosphere: 3
Food: 1
Service: 2
Mariah Schulte
Order was incorrect (all 3 burgers) and when the management was asked to fix it, the manager was angry and snapped at myself and another staff member. Food that was remade was also incorrect and had to be asked for twice as the first remake was missing a burger. Entire store was freezing and fries and onion rings were cold by the time the burgers were ready to eat.
Atmosphere: 1
Food: 1
Service: 1
Donna Marie Bignall
Long wait time! Waited in the drive-through forever with no one responding, eventually had to go into the store! The food was way too salt! Construction going on in store during opening hours.
Vegetarian options: Limited vegetarian option. The one vegetarian option offered was underwhelming....
Atmosphere: 1
Food: 1
Service: 2
Mathew Jorgenson
I went in, was trying to kill some time while waiting for my tires to get changed. Ordered, got my food within a couple minutes, everything there, tasted great, the food almost looked like the picture. Got onion rings, those were good too! Overall, great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiery Royal Crispy Chicken, Onion Rings
Evelyn Allen
Those is a joke food being left under a hot light it’s nasty poor customer service
Long waits. Food is almost always cold and undercooked. The cheese on a cheeseburger doesn't even melt. The onion rings (when they have them) are soggy and cold. Don't order on the app, as most of the time they if they don't have the item you ordered, it creates a big fiasco. When the food is cooked correctly, it is tasty. I just wish this was the case more often. Drive thru speakers are quiet and hard to hear.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings
Vaye Casperson
Suprise, suprise!. Burger King still serves large burgers. Most fast food charges more and burgers are smaller. Not saying the price didn't go up. But the Burger remains the same. And they taste great!
Atmosphere: 5
Food: 5
Service: 5
Karla Quijada
I don't know what happened but everything was super salty, I won't go back again.
Atmosphere: 1
Food: 1
Service: 1
Lilly Johnson
The entire building is so hot. The service was awful. I heard the employee complaining about filling our cups and taking them to us as he didn't know that the order he was talking about was mine. They forgot things on our order. And the cheese burger was covered in mustard.
If all you care about is food, it’s still okay, as long as you aren’t particular about pop flavors as over half had run out. At 1;00 on a Saturday there were still chairs flipped up on the table. And due to the register not printing order slips my food was briefly delayed since the two people bumping into each other behind the counter had to discuss what I was waiting for. This location has fallen far. It’ll be my last visit.
Horrible service man on the drive thru was tude. I slowed down and was respectful. Made sure I communicated CLEARLY about what I wanted. Got something else entirely after waiting due to being short staffed.. I know I wasn't given the wrong order because EVERYTHING else was there. Paid for 2 double bacon and got 2 regular double cheese... I felt for the man understood he was overwhelmed and doing to much. I gave my patience and empathy and received crap service (asked for no pickle only stacker sauce.. still got completely regular doubles. One had an ungodly amount of pickles on it)
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets
Terrible attitudes from staff
Atmosphere: 1
Food: 5
Service: 1
Aklishna shavaree
I pulled into the outside drive up lane and the person told me to look at the menu and they would be right with me. She then helped the person on the inside lane. After that she helped the next person in the inside lane. When I heard her start to help the third person in the inside lane I left. If one lane isn't working let the customer know and not just sit there as you help the other lane. I always get great service at the Washington St BK.
Felt like switching it up and decided to come here, though I knew what I was getting into. Unbelievably slow service and stupid prices for tiny food. Patty melt beef was the size of a sausage patty. Pathetic.
Atmosphere: 3
Food: 1
Service: 2
Order was incorrect (all 3 burgers) and when the management was asked to fix it, the manager was angry and snapped at myself and another staff member. Food that was remade was also incorrect and had to be asked for twice as the first remake was missing a burger. Entire store was freezing and fries and onion rings were cold by the time the burgers were ready to eat.
Atmosphere: 1
Food: 1
Service: 1
Long wait time! Waited in the drive-through forever with no one responding, eventually had to go into the store! The food was way too salt! Construction going on in store during opening hours.
Vegetarian options: Limited vegetarian option. The one vegetarian option offered was underwhelming....
Atmosphere: 1
Food: 1
Service: 2
I went in, was trying to kill some time while waiting for my tires to get changed. Ordered, got my food within a couple minutes, everything there, tasted great, the food almost looked like the picture. Got onion rings, those were good too! Overall, great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fiery Royal Crispy Chicken, Onion Rings
Those is a joke food being left under a hot light it’s nasty poor customer service
Atmosphere: 1
Food: 1
Restaurantji Recommends
Gave the wrong sandwich
Atmosphere: 3
Food: 4
Service: 4
Long waits. Food is almost always cold and undercooked. The cheese on a cheeseburger doesn't even melt. The onion rings (when they have them) are soggy and cold. Don't order on the app, as most of the time they if they don't have the item you ordered, it creates a big fiasco. When the food is cooked correctly, it is tasty. I just wish this was the case more often. Drive thru speakers are quiet and hard to hear.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings
Suprise, suprise!. Burger King still serves large burgers. Most fast food charges more and burgers are smaller. Not saying the price didn't go up. But the Burger remains the same. And they taste great!
Atmosphere: 5
Food: 5
Service: 5
I don't know what happened but everything was super salty, I won't go back again.
Atmosphere: 1
Food: 1
Service: 1
The entire building is so hot. The service was awful. I heard the employee complaining about filling our cups and taking them to us as he didn't know that the order he was talking about was mine. They forgot things on our order. And the cheese burger was covered in mustard.
Atmosphere: 1
Food: 1
Service: 1
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