Jimmy John's
2855 10th Ave N, Grand Forks
(701) 775-5400
Recent Reviews
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It's Jimmy baby!
Atmosphere: 5
Food: 5
Service: 5
The meat i got was like red pepper and taco meat its like where's the Beef? Very good taste but portion size 2 star 🌟
Atmosphere: 5
Food: 3
Service: 5
The staff was awesome and went out of their way to help us figure out a complicated order due to some new dietary restrictions for our 3yo. They helped us get the best deal for our whole family while still being safe for our little one to eat. Thanks so much!!!
Atmosphere: 5
Food: 5
Service: 5
Placed order around noon for a 5pm pickup, 9 subs.
Requested all subs cut in half, none of them were.
Site asks for names for on the subs (optional), why do you ask for names on 9 subs, but then add a number on some of them and no name or # on the others? Had to open half of them to figure out what they were. Imagine if this wasn't for our family and was for a work outing or something? Is this normal at all JJs? I'll think twice next time I order subs.
Atmosphere: 2
Food: 5
Service: 1
When I want Jimmy John's, I normally go to this one, but when I went this time, it looked pretty messy. Also, I have seen cobwebs multiple times.
Atmosphere: 2
Food: 4
The manager is terrible and unprofessional. I ordered online and started walking in when I first noticed the manager smoking outside. She then came in and immediately began making the sandwich. She wasn’t wearing gloves, and I didn’t see her go to the back to wash her hands. I was waiting for her to place my meal on the stand for takeout orders, and within five seconds of putting that sandwich down, she started yelling at us, telling us we needed to check in with her for our meal. As a result, we didn’t get our drinks or our chips. We were fed up with that terrible service, so we didn’t bring it up and just left. The worst thing to ever happen to that place is her. (Also, immediately after she yelled at us, she went in for another cigarette break!)
Atmosphere: 1
Food: 5
Service: 1
Place either needs a revamp or we just went too late in the day. Only 1 staff at a time doing everything. Very nice lady, too bad she’s working solo. We were out there for a tournament and needed a quick bite to eat before heading back to hotel. Heard food was amazing, but didn’t want to stay there late near closing. Time took a little longer as the only person working was changing the canister for pop machine. Don’t think she should be there alone or have to do everything on her own. I’m glad the food tasted amazing, else I would have given an even lower score.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Italian Sub, Chicken Caesar Wrap
Freaky fast meant telling us bread would be out in 15 minutes, waiting patiently for our food to be made in the order we came in, watching everyone leave that was after us...and then finding out they had forgotten to make it so we waited longer. We had something to get to and were almost late because it took almost 45 minutes to get our food. If you're in a rush, don't bother.
Atmosphere: 1
Food: 3
Service: 1
This is quite possibly the worst place I had ever went to for a sandwich, I only wanted 1 sandwich, and there was nobody in there but me, it took them 30 minutes to make my sandwich, and I could even hear someone yelling at someone in the back, and when I saw who was yelling, I saw it was the General Manager, who was yelling at an employee for messing up my order, and she was being absolutely horrid to them, I swear to God I could see them crying, even hearing the GM go "suck it up" which I found very very appalling, and when I called them to file a complaint, and to ask for the regional manager, I got nothing, that was 5 days ago, and i haven't heard anything since, the management is emotionally abusive, and it's effecting the work flow, the other associates were great, and were very apologetic for their mistake, the workers here are some of the friendliest I've ever seen, but that GM lady is absolutely horrid, and I will never eat here again as long as she is GM there, for her to be emotionally abusive to her own colleagues like that, was disgusting.
Atmosphere: 1
Food: 1
Service: 1
ordered 3 subs thru doordash only got 1 bc they ran out of bread. They can’t make more bread too complete the order or are they just lazy? you went too the interview so feed my hungry ass right
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
If I could give negative stars I would. I called after almost an hour and said just cancel. The girl was so rude and clearly they had not even made my order even though it said it would be to me in the next 5 minutes. Mind blown. Terrible management.
Service: 1
Apparently ‘freaky fast’ means placing an order on the app then waiting 45 minutes to pick up your order. They don’t have enough employees for a lunch rush, so plan to spend your whole lunch break waiting if you go here. Even if you submit an order early through the app, they don’t actually update when your order is finished so you can know when to pick up your order. So, you’re forced to guess when it’s done. Inevitably, you’ll be sitting there waiting to get your order.
As a treat, you can expect snarky comments from the people who do work there. They don’t say thank you or anything more than your name when they hand you your order, then yell stuff at you when you just take your order and rush to get back to work. That kind of childish behavior would make sense if a customer was being a jerk or making a scene while waiting, but I said nothing to these people the whole time I was waiting. I just stood there while this woman checked on orders of everyone standing around me, but never even acknowledged I was standing there. Then she screamed at me as I walked out the door? That’s unhinged. I’ll spend my money elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Great service today. Lisa at the counter was very friendly and made us two great subs, we had a great meal.
Thanks Lisa!!!
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointing! Their delivery service is prided on how fast it is, and it took at least 30 minutes to get here… I have things to do it would have been faster to go in and order one!
Atmosphere: 2
Food: 5
Service: 2
Extremely disappointing! Their delivery service is prided on how fast it is, and it took at least 30 minutes to get here… I have things to do it would have been faster to go in and order one!
Atmosphere: 2
Food: 5
Service: 2
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