Pretzelmaker

Honestly I my review has nothing to do with the food, even though the pretzels are greasy, but that’s not the problem. The problem is when the people working at the pretzel maker starts making fun of their customers. I literally witnessed a group of kids hanging around the mall and they decided to get some pretzels which many teenagers do they were having a conversation that the workers at the Pretzelmaker could over hear and started loudly laughing at these kids and making fun of them Then when the teenagers went to order. They started mocking them. You could tell that these kids didn’t know the workers. They were looking really flushed in the face. They were getting pretty upset about it and you could tell they did not think what these people at the Pretzelmaker were saying was funny at all It almost looked very much like harassment from what I could see pretty embarrassing for the pretzel maker and for the two individuals acting that way because they were not teenagers. They were grown adults doing that.

Just order a pretzel and it's legit cooked. order from this place, worth your money. Even I can’t cook a better pretzel than them. I spent 5 dollars on a cooked pretzel. Place should be called cooked pretzel maker. I wish I could give them a six star but that's not an option.

Atmosphere: 4

Food: 5

Service: 5

Literally the only reason I go to the mall anymore! They are usually super fast and friendly. Love that they have Mr Pibb!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bites

Many mall kiosks have come and gone, this one truly stands firm, delivering warm cripsy dopamine in the form of buttery salty carbs.

Food: 5

I love this place. Me and my friends go here all the time when we go to play dnd at the mall. Pretzel maker is the one place in the mall that has stood the test of time.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Pretzel Bites

Not the best I've had, but it's better than frozen or gas station pretzels by a mile. You cannot go wrong with em.

Pretzelmaker pretzels were the best pretzels I've had! They were very quick to bring out the pretzel when I ordered and the food was fresh and hot.

Pretzelmaker pretzels were the best pretzels I've had! They were very quick to bring out the pretzel when I ordered and the food was fresh and hot.

$5 worth of food for $20. And it’s pretty poor pretzel dough.

Fast, fresh and always delicious. The strawberry pineapple lemonade was awesome!

A must-visit stop for anyone who has been travelling to Grand Forks over the last 30 years! This is likely one of the busiest spots in the mall, and for good reason - the pretzels are hot, fresh, and fantastic.Only complaint: the "original" large-format pretzels are no longer on the menu... Only "pretzel bites" remain available.

That have great tasting lemonade perhaps the best in town. Pretzels are good too.

good place to get a snack!?

This place is the reason I fell in love with soft pretzels. Super tasty and the main reason I go to the Columbia Mall.

Tried to order when they still had 45 min before they closed and refused to serve the order I asked for because they said " we are closing within an hour if you want a prezel or prezel bite you can have that I don't want to make anything else" hopefully they can get a better manager this is very ridiculous even for fast food don't recommend right now stay away or go to fargo for prezel maker at least they know what they are doing and how to serve customer there!!!