I went to this subway at 840 pm I was about to pay and immediately with no questions asked the employee goes the lobby is closed as in I couldn’t eat there with my sandwich. This is not the first time he has said this to me . Since when is the lobby closed when the sign says open till 10pm no special instructions over the lobby . I will not return until this is taken care of how rude of your employee it would take me 5 min to eat my sub . May I also add there was 5 more people walking in as I was leaving . What right do you have to shoe customers out of the lobby when your hours say to 10pm.
Atmosphere: 1
Food: 2
Service: 1
dave bergum
Everything was great. Good, fast service. The subs was well prepared and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
rebecca poziembo
I want to share with everyone and it's very sad what happened I was in subway to in grand forks Washington and my son was cold and he has disability and he and me was clean we didn't do anything wrong just need to stay warm and wait for a ride and the older lady was very mean to me and my son she came over and said get m out because I didn't buy anything from her and my son was going to cry is cold I was shocked we go outside and I try to keep my son warm how can anyone do this to anyone no heart what so ever because I didn't buy anything from her I can't buy anything because it's so expensive at subway and I didn't get paid yet the way she was she said the owner will not expect anyone to be in the place because we didn't pay to be in the restaurant I had to get a dollar to get a cookie for my son then I was OK its hurtful things to be kicked out of the restaurant because you didn't have enough money to be in the restaurant and to keep warm for your son I didn't care about me I will stay outside but a child I just want him to stay warm enough please remember this kindness is important and subway is not the one to be kindness I know the lady is not kind to us and the lady said the owner is the one kicked us out because I didn't buy anything how can anyone kicked out a child into a cold subway did I was just waiting for a ride that's all and thay was going to get someone for us but I told they go somewhere else because they way we was treated please share this with everyone what happened I have my other kids who are little and can't stay in the cold for along long time that is not kindness I thought Christmas and Thanksgiving is kindness out there you don't know what people going through intell you hear there.store.dont judge anyone intell you get to know them kindness is important in this world thanks pray for me and my kids we going through alot right now I don't need more problems I just want kindness from people around here
Service: 1
Deb Hallson
Clean, great food, great employees.
Atmosphere: 5
Austin C
20$ and got barely anything on my sandwich.
Atmosphere: 1
Food: 1
Service: 4
Tim “AcidGenome” ƒ
TL;DR: If you order pickup from here, check that all your sandwiches are made correctly before you leave the lobby -OR- order from a different location.Our take out order was messed up, and we didn't discover til we got home. Called the store; there were no managers on duty, but the crew member said they could help (it turns out they couldn't) . I explained how the sandwiches were messed up and offered to come back to return them and get correctly made ones. Also, to show the person who knew they made the sandwiches "exactly how it was on the ticket" that they, in fact, didn't (as i could hear him in the background). I was told that that wouldn't matter as all crew present had no authority to refund or even remake the sandwich correctly. The crew member took our contact info to have the manager reach out when they were on duty next, and we never got a phone call back.
Atmosphere: 2
Food: 2
Service: 1
R G
Limited extra veggie toppings...Since when? IdkWill not be back.Vegetarian options: Limited on toppings when asking for extra
Atmosphere: 2
Food: 4
Service: 1
Brenden K.
I went through the drive through and got a subway series Philly cheesesteak. I added a few things to it like extra bacon, some extra veggies, and the addition of chipotle sauce. When I got to the window the lady who I can only assume was the manager asked me if I knew what I was doing. She proceeded to list all the ingredients of the sub to me and said that no modifications can be done to the subway series subs. So I got my sub in its base form, with none of my add ons except extra bacon because one of the workers had already put it on there. She reprimanded the worker for this too. The sub was feeble and not great. Also the fact that my foot long was nearly 18 dollars is an absolute atrocity. I haven't been to subway in a year or two but after this I think I can say I'll never go to this location and I'll never go to any subways again. The prices was such a shock to me I don't think it registered until two hours later how much I paid for this sandwich that was mid at best. I wish I could give less than one star.
Brandon Lenoir
Always great service, the nice lady is always there and working to make your visit
Atmosphere: 5
Food: 5
Service: 5
Proud Family
Very rude lady (maybe Korean ethnic) working in the morning.
In terms of Subway this is one of the better ones I've been to!Team was super great, and fun! Atmosphere was clean and well kept. Over all if your craving subway while passing through Grand Forks, I'd definitely recommend this one. Just don't miss the parking lot like I did!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Philly
Ian J.
Cathy is the worst manager at any establishment I have ever witnessed. we recorded our entire experience due to her cussing us out on the phone. we were promised a refund then she denied us then wouldn't take the wrong food and give us the right one and told us her guys never make any wrong decisions. we had to plead and plead for the food we ordered. it was a fight to get her to even comply I hope someone takes over that store
Isaiah Van
It’s just a magical
Atmosphere: 5
Food: 5
Service: 5
Kalvin LaFountain
Good food amazing workers. At this point I'm a regular and already know my order! Never loud in the lobby and it's just a nice and peaceful environment. Leagues better than other fast-food food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Lori Alvarado
Food was good, but the service was not. The lady who helped me seemed disinterested in my order. I had to repeat things and when she didn't understand she got snippy. I felt like I was being rushed because I was interrupting something more important. I was the only customer in the store. Not if I'll go to this particular store again.
I went to this subway at 840 pm I was about to pay and immediately with no questions asked the employee goes the lobby is closed as in I couldn’t eat there with my sandwich. This is not the first time he has said this to me . Since when is the lobby closed when the sign says open till 10pm no special instructions over the lobby . I will not return until this is taken care of how rude of your employee it would take me 5 min to eat my sub . May I also add there was 5 more people walking in as I was leaving . What right do you have to shoe customers out of the lobby when your hours say to 10pm.
Atmosphere: 1
Food: 2
Service: 1
Everything was great. Good, fast service. The subs was well prepared and tasted great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I want to share with everyone and it's very sad what happened I was in subway to in grand forks Washington and my son was cold and he has disability and he and me was clean we didn't do anything wrong just need to stay warm and wait for a ride and the older lady was very mean to me and my son she came over and said get m out because I didn't buy anything from her and my son was going to cry is cold I was shocked we go outside and I try to keep my son warm how can anyone do this to anyone no heart what so ever because I didn't buy anything from her I can't buy anything because it's so expensive at subway and I didn't get paid yet the way she was she said the owner will not expect anyone to be in the place because we didn't pay to be in the restaurant I had to get a dollar to get a cookie for my son then I was OK its hurtful things to be kicked out of the restaurant because you didn't have enough money to be in the restaurant and to keep warm for your son I didn't care about me I will stay outside but a child I just want him to stay warm enough please remember this kindness is important and subway is not the one to be kindness I know the lady is not kind to us and the lady said the owner is the one kicked us out because I didn't buy anything how can anyone kicked out a child into a cold subway did I was just waiting for a ride that's all and thay was going to get someone for us but I told they go somewhere else because they way we was treated please share this with everyone what happened I have my other kids who are little and can't stay in the cold for along long time that is not kindness I thought Christmas and Thanksgiving is kindness out there you don't know what people going through intell you hear there.store.dont judge anyone intell you get to know them kindness is important in this world thanks pray for me and my kids we going through alot right now I don't need more problems I just want kindness from people around here
Service: 1
Clean, great food, great employees.
Atmosphere: 5
20$ and got barely anything on my sandwich.
Atmosphere: 1
Food: 1
Service: 4
TL;DR: If you order pickup from here, check that all your sandwiches are made correctly before you leave the lobby -OR- order from a different location.Our take out order was messed up, and we didn't discover til we got home. Called the store; there were no managers on duty, but the crew member said they could help (it turns out they couldn't) . I explained how the sandwiches were messed up and offered to come back to return them and get correctly made ones. Also, to show the person who knew they made the sandwiches "exactly how it was on the ticket" that they, in fact, didn't (as i could hear him in the background). I was told that that wouldn't matter as all crew present had no authority to refund or even remake the sandwich correctly. The crew member took our contact info to have the manager reach out when they were on duty next, and we never got a phone call back.
Atmosphere: 2
Food: 2
Service: 1
Limited extra veggie toppings...Since when? IdkWill not be back.Vegetarian options: Limited on toppings when asking for extra
Atmosphere: 2
Food: 4
Service: 1
I went through the drive through and got a subway series Philly cheesesteak. I added a few things to it like extra bacon, some extra veggies, and the addition of chipotle sauce. When I got to the window the lady who I can only assume was the manager asked me if I knew what I was doing. She proceeded to list all the ingredients of the sub to me and said that no modifications can be done to the subway series subs. So I got my sub in its base form, with none of my add ons except extra bacon because one of the workers had already put it on there. She reprimanded the worker for this too. The sub was feeble and not great. Also the fact that my foot long was nearly 18 dollars is an absolute atrocity. I haven't been to subway in a year or two but after this I think I can say I'll never go to this location and I'll never go to any subways again. The prices was such a shock to me I don't think it registered until two hours later how much I paid for this sandwich that was mid at best. I wish I could give less than one star.
Always great service, the nice lady is always there and working to make your visit
Atmosphere: 5
Food: 5
Service: 5
Very rude lady (maybe Korean ethnic) working in the morning.
Atmosphere: 5
Service: 1
Restaurantji Recommends
In terms of Subway this is one of the better ones I've been to!Team was super great, and fun! Atmosphere was clean and well kept. Over all if your craving subway while passing through Grand Forks, I'd definitely recommend this one. Just don't miss the parking lot like I did!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Philly
Cathy is the worst manager at any establishment I have ever witnessed. we recorded our entire experience due to her cussing us out on the phone. we were promised a refund then she denied us then wouldn't take the wrong food and give us the right one and told us her guys never make any wrong decisions. we had to plead and plead for the food we ordered. it was a fight to get her to even comply I hope someone takes over that store
It’s just a magical
Atmosphere: 5
Food: 5
Service: 5
Good food amazing workers. At this point I'm a regular and already know my order! Never loud in the lobby and it's just a nice and peaceful environment. Leagues better than other fast-food food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Food was good, but the service was not. The lady who helped me seemed disinterested in my order. I had to repeat things and when she didn't understand she got snippy. I felt like I was being rushed because I was interrupting something more important. I was the only customer in the store. Not if I'll go to this particular store again.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sandwich