Multiple times when ordering the chicken strip basket with gravy the gravy is like water . When brought to their attention was told that's the way it is sometimes. No offer to exchange or offer another dipping sauce. Going through the drive thru when it's 90 outside they give you your sundaes but make you go park for your food and wait 10 to 15 minutes. By the time you get to eat your sundae it's soup. One time they must have made a mistake on my order I waited 20 minutes outside. The manager finally brought my food out and said there was a coupon I. Bag for next time as compensation. When I next tried to use coupon turns out it wasn't a coupon it was an advertisement bill of the meal deals. Don't reply with sorry I hope you give us another chance. Done with Dairy Queen
Megan Radenz
Amazing service!!
Rice Pudd
Place used to be a lot better than it is now. The prices don’t really justify the quantity of food you get. Blizzards are also too expensive once you factor in how little the employees add as far as toppings goes. Their burgers also used to be much better, something must have changed this last summer with the recipe because now they just taste like fake meat.
Susan Canham
Today was my birthday and I took my 6 grandsons (ages 9, 8, 6, 6, 4, and 3) to the Mandan Dairy Queen to celebrate. They were very excited as it was the first time we have ever done this all together - 2 families of 3 boys each. And they were LOUD (happy, excited loud) despite my many attempts to get them to quiet down a little. I want to commend the young man behind the counter who looked after us (high school age with longish dark hair). He was very patient and polite with us and got our large order of food plus ice cream (for dine-in) completely correct, no errors. I wanted to give him a tip but he told me he couldn't accept it, so I just thought I needed to let the management know what a great job this young man did. And the food was great (chicken strips, burgers, fries, various blizzards and a sundae). Thanks, DQ!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips and Fries Combo, Chicken Strips, Cheeseburger
Connor
Fix your speaker box. The server can never hear me and ends up getting irritated and messes up my order.
Atmosphere: 1
Food: 3
Service: 3
christina klein
They didn’t put ice in my drink, and they didn’t ask me what size of cheese curds I wanted so they gave me a small.
Atmosphere: 1
Food: 1
Service: 1
Britt Neibauer
I went in here to get a Royal cheesecake blizzard. They took my order and then they filled every order in drive through and 2 people that came after me. I finally had to ask for my order which some girl made after she rolled her eyes. When I got down the road and started to eat it, it was wrong. There were no strawberries, only like a spoon full of strawberry sauce on top, and there was nothing in the center at all just ice cream and ground graham cracker crumbs... Two thumbs down...
Atmosphere: 1
Food: 1
Service: 1
Oconnorr Henry
Food and atmosphere was good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Strips and Fries Combo, Chicken Burger and Fries Combo, French Fries
Ruth Michelson
Chicken was dried out and old.
Lorie Hall
Always my favorite place too take family. Gramma gets big hugs for there ice cream. An the cakes are worth stopping in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, 1 3 lb Double with Cheese Burger, French Fries
Excellent experience and I’d highly recommend. Our food was promptly brought right to our table before we even filled our pops and got our ketchup. $7 meal deals (including ice cream) makes it cheaper than most other fast food out there. Restaurant was very clean and staff was friendly and great at taking orders efficiently even when it was busy. Way to go, Mandan ND DQ!
Atmosphere: 5
Food: 5
Service: 5
Jayme Kershaw
I love Dairy Queen. What's not to love? Um, basically everything about the Mandan location. It's a bummer that there were only two people in front of us and it took 15 minutes before it was our turned order. During the grueling 15 minute wait, I was studying my coupons trying to decide which would be the best value. I never go to Dairy Queen unless I'm using a coupon. They have great coupons. Wrong answer. BEWARE: MANDAN LOCATION DOES NOT ACCEPT COUPONS. The cashier was almost a static and she told me that one set of coupons was actually expired and the other one they did not accept. I looked down at the coupon and clearly see where it stated in tiny print *Bismarck location* only. Ok, that sucks. Since I'm paying full price, surely they will stamp my frequent flyer Dairy Queen punch card so I can get one step closer to earning my free blizzard. Negative. NO PUNCH CARDS ACCEPTED AT MANDAN LOCATION EITHER. 1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 3 lb Double with Cheese Burger
Nena Ferderer
The only complaint I have is. They need a microphone I could not hear them calling my order number for takeout
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips and Fries Combo, Chicken Burger and Fries Combo, Double Burger with Cheese and Bacon, Chicken Strip Basket, Chicken Fingers, Side of Cheese Curds, Banana Split, Onion Ring, 1 3 lb Double with Cheese Burger, French Fries
Michael McDowell
A blizzard always makes one smile, that or a lime freeze, can't go wrong
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Brookie Blizzard
Teyha Vaulters
Brittany T was FANTASTIC today in assisting me with an issue I ran into. I was having trouble finding a place in town to make bbday cupcakes on time for my daughter’s bday and I was just abt to give up when I called this DQ.Brittany had me email a picture of what I wanted so I could find out immediately if it was doable- stayed on the phone with me for 5 minutes- and when I found out they couldn’t do it- I came in to look at other options. I found a happy medium I’m satisfied with, still getting the same basic idea I was going for, and Brittany even offered to come in *early* on the day I need the order ready by, just to make sure my daughters bday goes according to plan and everything is on time. 10/10 worker!! Goes above and beyond and does so with a smile on her face:) DEFINITELY deserves a raise and a pat on her back. I’d come to her for ANY and EVERY event crisis!:) She turned a stressful situation into a simple solution and gave me the best solution she could offer:)
Multiple times when ordering the chicken strip basket with gravy the gravy is like water . When brought to their attention was told that's the way it is sometimes. No offer to exchange or offer another dipping sauce. Going through the drive thru when it's 90 outside they give you your sundaes but make you go park for your food and wait 10 to 15 minutes. By the time you get to eat your sundae it's soup. One time they must have made a mistake on my order I waited 20 minutes outside. The manager finally brought my food out and said there was a coupon I. Bag for next time as compensation. When I next tried to use coupon turns out it wasn't a coupon it was an advertisement bill of the meal deals. Don't reply with sorry I hope you give us another chance. Done with Dairy Queen
Amazing service!!
Place used to be a lot better than it is now. The prices don’t really justify the quantity of food you get. Blizzards are also too expensive once you factor in how little the employees add as far as toppings goes. Their burgers also used to be much better, something must have changed this last summer with the recipe because now they just taste like fake meat.
Today was my birthday and I took my 6 grandsons (ages 9, 8, 6, 6, 4, and 3) to the Mandan Dairy Queen to celebrate. They were very excited as it was the first time we have ever done this all together - 2 families of 3 boys each. And they were LOUD (happy, excited loud) despite my many attempts to get them to quiet down a little. I want to commend the young man behind the counter who looked after us (high school age with longish dark hair). He was very patient and polite with us and got our large order of food plus ice cream (for dine-in) completely correct, no errors. I wanted to give him a tip but he told me he couldn't accept it, so I just thought I needed to let the management know what a great job this young man did. And the food was great (chicken strips, burgers, fries, various blizzards and a sundae). Thanks, DQ!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips and Fries Combo, Chicken Strips, Cheeseburger
Fix your speaker box. The server can never hear me and ends up getting irritated and messes up my order.
Atmosphere: 1
Food: 3
Service: 3
They didn’t put ice in my drink, and they didn’t ask me what size of cheese curds I wanted so they gave me a small.
Atmosphere: 1
Food: 1
Service: 1
I went in here to get a Royal cheesecake blizzard. They took my order and then they filled every order in drive through and 2 people that came after me. I finally had to ask for my order which some girl made after she rolled her eyes.
When I got down the road and started to eat it, it was wrong. There were no strawberries, only like a spoon full of strawberry sauce on top, and there was nothing in the center at all just ice cream and ground graham cracker crumbs...
Two thumbs down...
Atmosphere: 1
Food: 1
Service: 1
Food and atmosphere was good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Strips and Fries Combo, Chicken Burger and Fries Combo, French Fries
Chicken was dried out and old.
Always my favorite place too take family. Gramma gets big hugs for there ice cream. An the cakes are worth stopping in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, 1 3 lb Double with Cheese Burger, French Fries
Restaurantji Recommends
Excellent experience and I’d highly recommend. Our food was promptly brought right to our table before we even filled our pops and got our ketchup. $7 meal deals (including ice cream) makes it cheaper than most other fast food out there. Restaurant was very clean and staff was friendly and great at taking orders efficiently even when it was busy. Way to go, Mandan ND DQ!
Atmosphere: 5
Food: 5
Service: 5
I love Dairy Queen. What's not to love? Um, basically everything about the Mandan location. It's a bummer that there were only two people in front of us and it took 15 minutes before it was our turned order. During the grueling 15 minute wait, I was studying my coupons trying to decide which would be the best value. I never go to Dairy Queen unless I'm using a coupon. They have great coupons. Wrong answer. BEWARE: MANDAN LOCATION DOES NOT ACCEPT COUPONS. The cashier was almost a static and she told me that one set of coupons was actually expired and the other one they did not accept. I looked down at the coupon and clearly see where it stated in tiny print *Bismarck location* only. Ok, that sucks. Since I'm paying full price, surely they will stamp my frequent flyer Dairy Queen punch card so I can get one step closer to earning my free blizzard. Negative. NO PUNCH CARDS ACCEPTED AT MANDAN LOCATION EITHER. 1
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 3 lb Double with Cheese Burger
The only complaint I have is. They need a microphone I could not hear them calling my order number for takeout
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips and Fries Combo, Chicken Burger and Fries Combo, Double Burger with Cheese and Bacon, Chicken Strip Basket, Chicken Fingers, Side of Cheese Curds, Banana Split, Onion Ring, 1 3 lb Double with Cheese Burger, French Fries
A blizzard always makes one smile, that or a lime freeze, can't go wrong
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Brookie Blizzard
Brittany T was FANTASTIC today in assisting me with an issue I ran into. I was having trouble finding a place in town to make bbday cupcakes on time for my daughter’s bday and I was just abt to give up when I called this DQ.Brittany had me email a picture of what I wanted so I could find out immediately if it was doable- stayed on the phone with me for 5 minutes- and when I found out they couldn’t do it- I came in to look at other options. I found a happy medium I’m satisfied with, still getting the same basic idea I was going for, and Brittany even offered to come in *early* on the day I need the order ready by, just to make sure my daughters bday goes according to plan and everything is on time. 10/10 worker!! Goes above and beyond and does so with a smile on her face:) DEFINITELY deserves a raise and a pat on her back. I’d come to her for ANY and EVERY event crisis!:) She turned a stressful situation into a simple solution and gave me the best solution she could offer:)
Atmosphere: 5
Food: 5
Service: 5
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