It is getting better. I wish the staff would be in the front so a customer knows the place is open.
Brent Smith
More dependable employees that don't hide in the back room!!
jose vasquez
I called and asked politely when will the bread be ready to start making orders again and they responded “ when its ready goodbye”
analiece wilson
The staff doesn’t seem to know what they are doing the vegetable table was gross. the lettuce tin has gunk on the side the lettuce is brown. I asked if they had different lettuce cause it looks inedible they said that’s all they have. Normally I wouldn’t care but if it looks like that just say you’re out of lettuce don’t serve that gross stuff to paying customers. They said they toasted it and the bread was still soft and the meat and stuff on the sandwich is cold.
Cody Schmidt
Parents stood waiting for someone for 10 minutes and no one came out to wait on them. Lid was open on the food with the lights in the back off. We got food elsewhere and no one came out till almost 45 min later to fill napkins and she went back in the back where it was dark.
Mary Smith
Good food but I hope they expand their hours.
Shayd Dalen
Stood at the counter for over 10 minutes and not a single employee came out of the back to take my order. So, I went elsewhere
Brian
The male staff is rude and unprofessional. Do not even have the proper ingredients sorted out. Got charged extra for something I did not order. Customer service is just bad hands down.
Nicki
We came to the mall and my son wanted subway so we walk up and they tell us they won't be open until noon. We order food from somewhere else. At 11:45am we see them serving a couple food. Really?! That is horrible service! Maybe you should have people working there that want to work or at least have all the workers on the same page. If you tell one customer you don't open until noon, then don't go and serve another customer 15 minutes later at 11:45am! We will not eat there again!
Bill Hewitt
Service was really good everyone was helpful and friendly and the order was made the way we ordered
Good food.. hadn't had subway in awhile... granddaughter had kids meal..
captin bacon
Best food ever
Sandy Scott
Food was great but the employee made me feel like I was bothering him. No smile, very monotone. Ruined my good mood. Left feeling like I did something wrong. Smdh
Ben Lingenfelter
Employee looked at me several time never greeted me then walked in back and I never got served at all then watched it happen to 7 other potential customers after me. Horrible customer service will never attempt to eat at this location again. This happened on 11 May 2019 @ 6:40pm.
Vendsel
Manager does a good job, can't say the same for the rest of the staff. I've been to the mall location multiple times and the service is subpar.
It is getting better. I wish the staff would be in the front so a customer knows the place is open.
More dependable employees that don't hide in the back room!!
I called and asked politely when will the bread be ready to start making orders again and they responded “ when its ready goodbye”
The staff doesn’t seem to know what they are doing the vegetable table was gross. the lettuce tin has gunk on the side the lettuce is brown. I asked if they had different lettuce cause it looks inedible they said that’s all they have. Normally I wouldn’t care but if it looks like that just say you’re out of lettuce don’t serve that gross stuff to paying customers. They said they toasted it and the bread was still soft and the meat and stuff on the sandwich is cold.
Parents stood waiting for someone for 10 minutes and no one came out to wait on them. Lid was open on the food with the lights in the back off. We got food elsewhere and no one came out till almost 45 min later to fill napkins and she went back in the back where it was dark.
Good food but I hope they expand their hours.
Stood at the counter for over 10 minutes and not a single employee came out of the back to take my order. So, I went elsewhere
The male staff is rude and unprofessional. Do not even have the proper ingredients sorted out. Got charged extra for something I did not order. Customer service is just bad hands down.
We came to the mall and my son wanted subway so we walk up and they tell us they won't be open until noon. We order food from somewhere else. At 11:45am we see them serving a couple food. Really?! That is horrible service! Maybe you should have people working there that want to work or at least have all the workers on the same page. If you tell one customer you don't open until noon, then don't go and serve another customer 15 minutes later at 11:45am! We will not eat there again!
Service was really good everyone was helpful and friendly and the order was made the way we ordered
Restaurantji Recommends
Good food.. hadn't had subway in awhile... granddaughter had kids meal..
Best food ever
Food was great but the employee made me feel like I was bothering him. No smile, very monotone. Ruined my good mood. Left feeling like I did something wrong. Smdh
Employee looked at me several time never greeted me then walked in back and I never got served at all then watched it happen to 7 other potential customers after me. Horrible customer service will never attempt to eat at this location again. This happened on 11 May 2019 @ 6:40pm.
Manager does a good job, can't say the same for the rest of the staff. I've been to the mall location multiple times and the service is subpar.
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