Dairy Queen Grill & Chill
909 Central Ave N, Valley City
(701) 845-2622
Recent Reviews
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Food Code Safety states when an employee is having symptoms of gastrointestinal illness, one should not work with food! When my daughter became sick at work with GI symptoms she was told she had to stay. So if you got sick this weekend let it be known that DQ broke the law and told a 16yr old that she had to stay and work while sick after having vomited, or find her own replacement. In a today's society where illnesses create fear and unrest, I would think a franchised establishment such as Dairy Queen would understand that it is highly inappropriate to have an employee work with food while ill. I am rather sure that the corporate owners of the name Dairy Queen wouldn't want to be associated with a foodborne illness outbreak.
I couldn't enjoy my food. It seemed like the lady who wanted to argue did something to my food., and I didn't want to risk it.
Lukas K. , I believe his name is, is the kindest employee there. Friendly all the time and swift in service. Easily the best one. As for the rest of the business, sadly the wait time is 10-30 minutes or more. Even for a cone. This isn’t just one experience, it is multiple experiences. This happens often. The food orders do get messed up and the employees, specifically one girl, will get upset if you say its wrong. DoorDash is great, the orders I’ve made NEVER get messed up and the food is SO SO GOOD. It’s always good. The food is great there but the service and treatment of customers is horrible. The worst part is getting an order wrong, because you feel bad enough correcting them but then they freak out at you. Dairy Queen isn’t doing to hot but at least they always make the food good. Oh also, mocha means chocolate…. ifykyk
They’re usually pretty good at this location. I’m there pretty regularly. But lately at nights I’ve gotten bad service. Really long wait times and not so friendly staff.
Food was good but everyone was waiting for at least twenty minutes for their food. Fast food should not take that long ever.
It's NOT fast food. Poor customer service. Very slow taking & filling orders. Burger was warm but the fries were cold. The atmosphere is only a two because there were so many disgruntled customers in the building.
My daughter and I usually go to do sometime after school but after today she said she tasted something funky and weird. I have a picture of it. I threw the blizzard away after that
Terrible customer service, never been to a fast food place this slow. Needs better hygiene. Don't come here
Drive thru
They can't get our orders right, and it took olmost 2 hours to fee 35 students who only ordered fryes
Restaurantji Recommends
Had an online order and it was not done when I got there at the estimated time. Others also got their orders before mine. Eventually, I left with my order an hour later.
They got the order right and it tasted like it should. I would go chill out here again.
Forget food every time
It was average. Like all Dairy Queens it was slow. This one was very slow for being not busy mid afternoon. With that being said it was ok.
Woman working the window threw my change at me and called me slow. #Boner'dUp #I<3
Atmosphere: 4
Food: 1
Service: 5
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