Dairy Queen Grill & Chill

Went into Dairy Queen at 7 o’clock to order two large blizzards they cost me just over $18 which I was fine with the help was not enthused to be working when they handed me the blizzards. Neither one was tipped over to show like their guarantee when I asked them about their guarantee, the manager come huffing out and said what’s the problem and I said nobody tipped over the blizzard And I’m wondering if I get a coupon because it says right here and your sign she informed me that’s only if the blizzard falls out this is the first Dairy Queen that I’ve ever been treated so rudely at my grandchildren and my wife and I go there at least three times a month For supper. I guarantee we will not be back.

Atmosphere: 4

Food: 4

Service: 1

theres not much in breck/wahp so you take what you can get but thats 0 excuse for awful service and rude staff. its not that hard to pretend you care. its really not. tldr just go to the breckenridge dq even though they dont have chocolate ice cream. its like 5 minutes away.

just now i went thru my order, she didnt hear a WORD of it, and i went thru it again just for her to act like it was my fault she gave me vanilla ice cream instead of chocolate. i said chocolate the First time i said the order.

another time i ordered food and ice cream on my lunch break. i ASKED HER which blizzard i should get cuz i couldnt decide. she didnt put in the ice cream so i had to order it again. i ordered a smores blizzard (which we had Talked About, if you'll remember) and she gave me a reeses blizzard.

the blizzards are never mixed to the bottom, they cant shape a cone to save their lives (photo of said cone), they're rude and cant listen. i have never left a review like this EVER.

i have worked in the service industry for 7 years. i Understand not every day is your best day, and sometimes youre busy so you cant be at service 24/7. but at least Act like you care. every time i go the same 3 people act like theyre being held at gunpoint to be there. get a different job i beg of you.

Atmosphere: 1

Food: 1

Service: 1

Got a malt.. could've been colder.

Food: 4

Service: 4

Went through drive thru Saturday August 3rd 2024
Around 6:30PM

IN OSGOOD!

Teenage Kids taking order over the intercom drive thru

Talking too co workers while trying too take customers order
Can't multi task
I Found it rude that these kids are laughing talking in background whole entire time I politely calmly placed my order
Using a forceful voice give me a Strawberry milkshake

Order 2 meals was about too
Order a 3rd meal got told too pull ahead

I stayed calm patient teenage kids still laughing in background
I said I am not done ordering would like 1 more meal please

Teenage boy taking my order says rudely disrespectful
Well fine then WHAT YOU WANT?

I paid Fries were the only thing good on 3 meals
Cheese curds were cold
3 cheeseburgers were also all cold
Cheese wasn't even melted
Meat was COLD
BURGERS WERE NOT COOKED!
Most disgusting burgers ?

HELLO FOOD POISIONING!

HELLO OSHA NEEDS TO VISIT THIS LOCATION IMMEDIATELY!

Young man that handed me our order was the only individual who thanked me
Have a good night
Made sure we had everything
He is the only one who deserves any acknowledgment

Atmosphere: 1

Food: 1

Service: 1

Terrible, drive the extra 5 mins to Breckenridge.

Atmosphere: 1

Food: 1

Service: 1

Ice cream!

Atmosphere: 5

Food: 5

Service: 5

Ordered a medium onion ring and got a small portion in a medium box. Onion rings were literally 1 inch below the edge of the container. 20 minutes to get my order.

Atmosphere: 3

Food: 4

Service: 2

Closed the drive through by 8:30 pm on a Friday night! Who does that anymore? Our local DQ closes at 11pm.

The food was super hot & got it so fast. They looked short staffed, but they did a great job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Ring

Messed up my order over chanced me so I called and they put me on hold then to top it off the huge up on me and didn't get my order order

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Strips

Not terrible, but oddly lost in time in terms of food, but ahead of time in terms of prices. Honestly DQ was always expensive, but 2 blizzards cost about 16-18 dollars - I can get 2 pints of Ben and Jerry’s which is at least real iced cream for around 6-8 dollars.It’s not that you don’t get a good product, it’s just not even close to what it’s priced at.Just for comparison the iced cream cones are somewhere around 5 dollars, but you can get the same thing (no chocolate dip option) at McDonald’s for under 2 dollars a cone!

Atmosphere: 3

Food: 3

Service: 3

Parking: It's easy just pull up

Kid-friendliness: Bring the kids

Wheelchair accessibility: Door's are wide for accessibility

Recommended dishes: Chicken Strips

As I sit here and wait for the rest of my order inside the restaurant , someone with the Dairy Queen employee shirt comes in with another lady in pajama pants, and a little girl. They all stroll into the back into the kitchen/employee only area, and I hear the little girl grabbing stuff…not the thing I wanna see @ restaurants ?

Atmosphere: 3

Food: 4

Service: 3

Food was good.

Atmosphere: 5

Food: 5

Service: 5

Perfect. Chocolate malts, LG.

Atmosphere: 5

Food: 5

Service: 5