Pizza Hut
3163 Bluestem Dr Suite 103, West Fargo
(701) 433-1793
Recent Reviews
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Best cooked pizza, taste, right amount of toppings, great service I've ever had in my life eating pizza. This W. Fargo location needs credit for this amazing experience they gave me. My taste buds are happy 😊
Atmosphere: 5
Food: 5
Service: 5
If they tried to sell this pizza in Boston, Providence, Mystic or New York they’d be Run Out of Town.
Atmosphere: 2
Food: 1
Service: 2
Refused to give delivery driver change to pay for my order when I specifically on the phone to have change for a 50 when I called them back they were super rude about it DO NOT order from this place very rude employees
The manager who's usually here for the dinner rush is friendly and good with communication, but the overall place is average at best. I know this is a busy location, so they're usually struggling to keep up with constant orders, but the smell of sewage/rotten eggs always hits me as soon as I walk in. I'm not sure if there's anything they can do about it, but I'm surprised no one else has mentioned it here.
I was so glad to see who the assistant mgr is at this store. Ever since going to any one of the stores he's been working at my food has been phenominal!! Bill is such a professional, kind and pleasant mgr. I'm so glad he is managing (asst) this store as i know the food and service will be better than anywhere else.
Atmosphere: 4
Food: 4
Service: 5
I ordered delivery through the website and watched about 5 DoorDash drivers attempt to pick up the order. After an hour, the fifth driver came to our home and said that Pizza Hut said it had already been picked up. I attempted to call but Pizza Hut customer service can’t do much in terms of a refund. That’s when my frustration drove me to the restaurant itself. I came in heated but the two young guys working took initiative right away. They not only refunded me but offered to make my order right away and offered a cookie for all the trouble. They even brought it to my vehicle. I think as a corporation you need to reconsider using DoorDash because I am positive one of those drivers stole my order. Hard to track if it’s outside their app. I truly appreciated the save by the two guys working and hope I wasn’t too much of a Karen at first but after a long day of work I was starving.
Service: 5
THANK YOU MANAGER RYAN!! Very PROFESSIONAL STAFF! Very great people!! I just wanna start by saying the team at this Pizza Hut bless their hearts is literally so awesome. They are short staffed. It seemed like and they’re just working their butts off trying to keep up with the busy rushes like on weekends and nights.I had a delivery order on a Friday night right at dinner time and I ordered a lot of food. I guess they were so busy that the order ended up taking a long time and got switched over to a DoorDash driver instead of the Pizza Hut delivery guy. Well long story short I went through the process of calling the Pizza Hut and the manager up there. Ryan is literally a stand-up guy and is a great Team leader for those employees at this pizza hut! He did whatever he could to remake my order considering I ordered it for dinner time for me and my young children and not only did he remake my food and had it sent out fresh, but he gave me a refund and expressed his gratitude to me and it was all done very professionally and in a timely manner!!!
Atmosphere: 5
Food: 5
Service: 5
Never got my order, kept getting redirected to another call center that can't do anything, and couldn't cancel my order.
Atmosphere: 1
Food: 1
Service: 1
Pizza was suppose to be ready at 5:30 for pick up. Wasn’t ready tell 6:30 manager walked out no body there has a clue what they are doing.Pizza are going into over and burning because they are not pulling them out fast enough because they don’t know what they are doing.
Placed my order around 4:58, 2 hours later it was still not ready. Cancelled my order and chose a different option. 0 stars isn’t an option so they get 1 for being horrible. Ridiculous process.
Restaurantji Recommends
They do not have gluten free options as of 2025 very disappointing
Atmosphere: 5
Food: 1
Service: 5
Horrible. Wouldn’t eat here again if my life depended on it
Atmosphere: 1
Food: 1
Service: 1
Ordered two pizzas and breadsticks. Both pizzas were hot garbage. Breadsticks were good and delivery was fast, but that’s about it for positives.
DoorDash delivered my order, they didn't speak English and I don't speak Spanish... I left specific delivery instructions with the manager and she DID NOT RELAY THEM TO THE DOORDASH, SO MY ORDER WAS LATE, THEN I TRIED CALLING THE DOORDASH DELIVERY AND THEY SPOKE SPANISH ON THE VOICEMAIL I LEFT SPECIFIC DELIVERY INSTRUCTIONS AND THEY NEVER FOLLOWED ANY OF MY DELIVERY INSTRUCTIONS:( 😞😓😩😤😡 THEY LEFT IT AT THE FRONT DOOR EVEN I GAVE SPECIFIC INSTRUCTIONS TO DELIVER TO MY PERSONAL APT DOOR AND LEAVE ON MY KITCHEN ISLAND., DID NOT FOLLOW THOSE INSTRUCTIONS EITHER:( 😞😓😩😤😡😠😞😓😩😤😡 IF DOORDASH WANTS HIRE DRIVERS PLEASE MAKE SURE THAT THEY CAN SPEAK ENGLISH. NOT RECOMMENDED
Atmosphere: 1
Food: 2
Service: 1
I literally just walked into try to place an order. It took about 10 minutes for staff to come up to me. The lady rudely said I cannot take an order from you. Gave me no reason why when I asked again why I can’t take an order. She said we’re too busy and there’s only two of us. I asked kindly for her name she refused, threw her hands up walked away from counter… so it looks like McDonald’s for my kids instead of pizza tonight since we are in from out of town terrible terrible experience very very disappointed
Atmosphere: 1
Service: 1
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