Witnessed an unpleasant experience here. There was a customer who seemed upset and were fairly disruptive but nothing said seemed untrue or vulgar. The staff responded with literal name calling. Unbelievably unprofessional and set an uncomfortable setting. There are so many coffee places in Fargo don’t go here if you actually want to enjoy yourself
Atmosphere: 1
Service: 1
Jay Northern
I’ve been a regular at this Starbucks for a little over a year, and I can honestly say it’s one of the best locations I’ve ever visited… at least when the manager isn’t present. Since he was hired about 7–8 months ago, the atmosphere has noticeably shifted. While I don’t know his name, his presence is consistently draining, both for the staff and for customers who pick up on the tension. He often addresses minor issues in front of customers and coworkers, which comes across as belittling rather than constructive. His demeanor rarely reflects positivity he seldom smiles and instead projects irritation or annoyance on a daily basis. Of course, everyone has difficult days, but when negativity becomes the default, it sets the tone for the entire environment. The irony is that the team itself is incredible!!! hardworking, upbeat, quick to fix mistakes, and always going out of their way to provide a great experience. Their energy and professionalism are what keep me coming back. Unfortunately, the manager’s behavior undermines that effort, overshadowing the great work his staff consistently delivers. If someone dislikes their job so much that it shows every day, perhaps it’s time for them to reconsider whether this is the right role. A team this good deserves leadership that uplifts, not leadership that wears them down!!! To the male manager at this location. Do better for your staff and your customers. they are what make your job possible. If you can’t simply show up with a smile for at-least half the day, projecting your issues is a pretty miserable environment to be in.
Atmosphere: 1
Food: 5
Service: 5
Jeff K.
Ordered a large coffee and it came half full. Carmel frappuccino was either missing something or watered down. Probably the worst flavor I’ve ever had. Slow service. Employees didn’t seem to be very happy today.
Atmosphere: 3
Food: 3
Service: 1
Maggie Benson
Easy access. Some friendly baristas, some not so much. Drinks were what we ordered. Happy to see unisex bathrooms but, could be better maintained.
Atmosphere: 2
Food: 3
Service: 3
sarah grace
Friendly staff and super clean store.
Atmosphere: 5
Food: 5
Service: 5
Fletcher Souza
My personal experience: Quality control here is great. Their drinks are consistent. I have enjoyed everything I have tried when I go.
The employees have great attitudes, friendly demeanors and good customer service skills.
The atmosphere is fine. It's a Starbucks. They follow corporate instruction. So it's clean and decorated. However, nothing out of the ordinary.
Atmosphere: 3
Food: 5
Service: 5
Dalston Kelly
Waited 25 minutes when it was not even busy, just to have my drink practically an ice block and I’m chewing it to drink it.
Atmosphere: 1
Food: 1
Service: 1
Kevin Waldner
Great frappe
Atmosphere: 5
Food: 5
Service: 5
Tiffany Peihl
Noah is the best
Atmosphere: 5
Food: 5
Service: 5
Craig Jones
Service was slow in drive thru ordered only got half my order went inside to get the rest of it and employees enjoyed talking to each other more than the customer I will go to my usual place from now on left without my coffee had better things to do and places to be service was terrible
Friendly staff always willing to help me decide what to order 😂 Short wait times and great tasting beverages and food!
Melissa Fitzloff (MelissaKayLockets)
Love our local Starbucks. The staff is amazing
Tay J.
5 stars, especially for the service! Scott, Jeff (not sure of that is the correct spelling) and John (I think that’s his name!) He was working window yesterday and was phenomenal! The rest of the team seems great as well. I do try to stay away from the AM crowd as the afternoon & evening baristas seem a lot more friendly. They already know my husbands and my name and my order so sometimes I don’t even have to say anything and they literally make it exactly as I love it. Jeff even tried to run a food item out to our car that we forgot at the window. What a gem! You guys know my addiction for strawberry refreshers and thank you for not judging my intake 😂 I have the utmost respect for these baristas and even love getting notes on the cup. The drive thru is always speedy, online ordering is smooth, and friendly customer service in this economy?! Yes please! I’ll always be the biggest fan of this location. Also the ice is like pebble ice and I’m addicted to ice so that is another plus :) Thank ya’ll everyday for what you do and I hope everyone treats these baristas nicely! Thanks again, will be in very soon I’m assuming :) have the best day <3 and keep up your amazing personalities and work ethic, truly know it does NOT go unnoticed. 100/10 rating if I could! (PS: chocolate croissant is a fave too if you wanna try, I suggest it!) 💖
brenda kluth
Their pizza 🍕 is so delicious 😋
Martin Yanish
Great coffee , good food & vary friendly service. I'm not a ritzy coffee drinker but I'd take another frap from here anyway!
Witnessed an unpleasant experience here. There was a customer who seemed upset and were fairly disruptive but nothing said seemed untrue or vulgar. The staff responded with literal name calling. Unbelievably unprofessional and set an uncomfortable setting. There are so many coffee places in Fargo don’t go here if you actually want to enjoy yourself
Atmosphere: 1
Service: 1
I’ve been a regular at this Starbucks for a little over a year, and I can honestly say it’s one of the best locations I’ve ever visited… at least when the manager isn’t present. Since he was hired about 7–8 months ago, the atmosphere has noticeably shifted. While I don’t know his name, his presence is consistently draining, both for the staff and for customers who pick up on the tension. He often addresses minor issues in front of customers and coworkers, which comes across as belittling rather than constructive. His demeanor rarely reflects positivity he seldom smiles and instead projects irritation or annoyance on a daily basis. Of course, everyone has difficult days, but when negativity becomes the default, it sets the tone for the entire environment. The irony is that the team itself is incredible!!! hardworking, upbeat, quick to fix mistakes, and always going out of their way to provide a great experience. Their energy and professionalism are what keep me coming back. Unfortunately, the manager’s behavior undermines that effort, overshadowing the great work his staff consistently delivers. If someone dislikes their job so much that it shows every day, perhaps it’s time for them to reconsider whether this is the right role. A team this good deserves leadership that uplifts, not leadership that wears them down!!!
To the male manager at this location. Do better for your staff and your customers. they are what make your job possible. If you can’t simply show up with a smile for at-least half the day, projecting your issues is a pretty miserable environment to be in.
Atmosphere: 1
Food: 5
Service: 5
Ordered a large coffee and it came half full. Carmel frappuccino was either missing something or watered down. Probably the worst flavor I’ve ever had. Slow service. Employees didn’t seem to be very happy today.
Atmosphere: 3
Food: 3
Service: 1
Easy access. Some friendly baristas, some not so much. Drinks were what we ordered. Happy to see unisex bathrooms but, could be better maintained.
Atmosphere: 2
Food: 3
Service: 3
Friendly staff and super clean store.
Atmosphere: 5
Food: 5
Service: 5
My personal experience:
Quality control here is great. Their drinks are consistent. I have enjoyed everything I have tried when I go.
The employees have great attitudes, friendly demeanors and good customer service skills.
The atmosphere is fine. It's a Starbucks. They follow corporate instruction. So it's clean and decorated. However, nothing out of the ordinary.
Atmosphere: 3
Food: 5
Service: 5
Waited 25 minutes when it was not even busy, just to have my drink practically an ice block and I’m chewing it to drink it.
Atmosphere: 1
Food: 1
Service: 1
Great frappe
Atmosphere: 5
Food: 5
Service: 5
Noah is the best
Atmosphere: 5
Food: 5
Service: 5
Service was slow in drive thru ordered only got half my order went inside to get the rest of it and employees enjoyed talking to each other more than the customer I will go to my usual place from now on left without my coffee had better things to do and places to be service was terrible
Service: 1
Restaurantji Recommends
Friendly staff always willing to help me decide what to order 😂 Short wait times and great tasting beverages and food!
Love our local Starbucks. The staff is amazing
5 stars, especially for the service! Scott, Jeff (not sure of that is the correct spelling) and John (I think that’s his name!) He was working window yesterday and was phenomenal! The rest of the team seems great as well. I do try to stay away from the AM crowd as the afternoon & evening baristas seem a lot more friendly. They already know my husbands and my name and my order so sometimes I don’t even have to say anything and they literally make it exactly as I love it. Jeff even tried to run a food item out to our car that we forgot at the window. What a gem! You guys know my addiction for strawberry refreshers and thank you for not judging my intake 😂 I have the utmost respect for these baristas and even love getting notes on the cup. The drive thru is always speedy, online ordering is smooth, and friendly customer service in this economy?! Yes please! I’ll always be the biggest fan of this location. Also the ice is like pebble ice and I’m addicted to ice so that is another plus :) Thank ya’ll everyday for what you do and I hope everyone treats these baristas nicely! Thanks again, will be in very soon I’m assuming :) have the best day <3 and keep up your amazing personalities and work ethic, truly know it does NOT go unnoticed. 100/10 rating if I could! (PS: chocolate croissant is a fave too if you wanna try, I suggest it!) 💖
Their pizza 🍕 is so delicious 😋
Great coffee , good food & vary friendly service. I'm not a ritzy coffee drinker but I'd take another frap from here anyway!
Atmosphere: 4
Food: 5
Service: 5
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