This past Friday I placed an order at 3:45 p.m. for delivery. I received a call from an employee there that said there is no delivery driver around. I then asked her, "do you still deliver on Friday evenings?" She said yes we do deliver on Friday evenings." I said to her, "I know you guys are usually pretty busy so if you need it to be later that's completely fine with me. is 6:00 p.m. okay? or do you need a little bit more time?" She told me that 6:00 p.m. is fine and that she will change my order time to 6:00 p.m. Then went to check my order on the app at 5:45 p.m. and noticed it was not there so I was trying to find out why. Call them, it kept ringing then the call dropped. Spoke to a representative at 6:15 and they said that they moved my order to be ready at 6:30 p.m. Then got a call from a different employee at 6:45 p.m. saying that they cannot deliver because the driver never showed up, so he doesn't know how to get my order to me. I told him that I think I can get a quick ride there I just can't carry it home because it's a big order. I then asked him "my food is ready, right? I can probably go get it." He then said, "uh, um, actually, I don't think we started it yet." I asked him how is that possible when I ordered at 3:45? His response was, "I don't know, we had a lot of orders, and it must have slipped our mind." I canceled my order and then ordered from Casey's Pizza, which was also a big order, and they had it ready in about 30 minutes. This is not the first bad experience I've had with Pizza Hut, but it's the worst one.
Chase Carlson
Food is poorly made. The pizza is thrown together with no care, the toppings are not evenly distributed throughout the pizza, they don’t cut up the tomatoes for any pizzas they just leave them in very big slices. They can’t even cut a pizza all the way through properly. Highly disappointed, don’t recommend. Will never eat there again.
Atmosphere: 1
Food: 1
Service: 1
Jaycee King
This was my first time eating somewhere in this town as i was here for an eye appointment. Well i can 100% guaranteed say the food was delicious, i ordered a small pizza with garlic parmesian sauce, chicken, bacon, and ham, with a 16 piece garlic parmesian boneless wings, for me and my fiancé to share. Ive been to multiple pizza huts and so far this one has had the best service and best food. Will 100% be coming back.
The workers were super nice, and made me feel like they were glad to have me as a customer. They were very respectful, and even offered a drink for the long wait time.
Thank you to the workers for the amazing dinner! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Noremac
Best Pizza Hut in Nebraska.
+ Friendly staff + Food hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Brian Giles
Pretty disappointed with a large order that was placed 24 hours in advance of needing picked up. Due to the on-line limit of $300/order, we placed two orders for our 16 pizzas (11 on 1 order, and 5 on the other). We sent a driver to pick them up at the allotted time (1130am), and the folks at Pizza Hut were clueless that they had an order. The person that placed the order called and was told that "...they hadn't checked their email."
How in the world did you not check online orders for 24 hours? I call total BS on that one. Well, they printed out the first order, made the pizzas, and our driver got out of there about 75 minutes late (which delayed lunch for the entire crew), and had.... yep, only 11 pizzas. We decided to deal with having a little less than what was planned, but then Pizza Hut calls back SEVERAL HOURS LATER, asking when we're coming in to pay for the other 5 and pick them up.
While my project admin did go do this, it was an absolute waste of time and money, as they weren't able to be used. Absolutely LUDICROUS how this place that we have spent thousands on (very large orders, several times per outage at a local power plant) over the last few years treats those that are loyal to them. I guess they don't want us back.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Backyard BBQ Chicken Pizza
Barbara Jenkins
They need to hire more help. The gal that waited on us was being pulled in several directions at once. She had no help from the other 2 working there. We never go plates to eat off of or our ranch dressing for ir bread sticks. No refills on drinks either. She was way too busy to give good service.
Atmosphere: 3
Food: 4
Service: 2
Britt Lee
Love the cheese sticks and pizza! Staff was pretty friendly!
Atmosphere: 5
Food: 5
Service: 5
Donna Reed
Stopped on our way home to dine in. We were not greeted and the girl had a very bad attitude. We were going to give our order and she rudely said just a minute then once wrote it down she stormed off saying nothing. We walked out. We don't have to be treated like that.
Atmosphere: 1
Service: 1
Shane Smith
Best pizza hut I've had in years. Restaurant needs remodeled, but it was fresh and crispy pizza.
Atmosphere: 3
Food: 5
Service: 5
james o
me and abe had pizza and he tried to convince me to stand up and sing the lil tepot song ? .... for the record i did not
Placed an order for some kids after our softball games this evening. Got a call back that they don’t have dough so they can’t make any pizzas… What is a Pizza Hut they can’t make any pizzas?
Atmosphere: 1
Food: 1
Service: 1
Nate Powell
Pretty good as Pizza Huts go, but wish they still had their lunch buffet.
Atmosphere: 4
Food: 4
Service: 4
Angelina Rullman
Not properly greeted. The garlic parm wing sauce was completely separated not sticking to the wings at all. The thin and crispy was not crispy at all better yet soggy. Which is almost understandable if it was pepperoni but it was a sausage pizza. May I add the order was picked up on time.
Atmosphere: 1
Food: 1
Service: 1
Fanny Shaw
Absolutely the best service! Our server, (Misty), was attentive, timely, and an overall delight! Food and atmosphere was amazing!
This past Friday I placed an order at 3:45 p.m. for delivery. I received a call from an employee there that said there is no delivery driver around. I then asked her, "do you still deliver on Friday evenings?" She said yes we do deliver on Friday evenings." I said to her, "I know you guys are usually pretty busy so if you need it to be later that's completely fine with me. is 6:00 p.m. okay? or do you need a little bit more time?" She told me that 6:00 p.m. is fine and that she will change my order time to 6:00 p.m. Then went to check my order on the app at 5:45 p.m. and noticed it was not there so I was trying to find out why. Call them, it kept ringing then the call dropped. Spoke to a representative at 6:15 and they said that they moved my order to be ready at 6:30 p.m. Then got a call from a different employee at 6:45 p.m. saying that they cannot deliver because the driver never showed up, so he doesn't know how to get my order to me. I told him that I think I can get a quick ride there I just can't carry it home because it's a big order. I then asked him "my food is ready, right? I can probably go get it." He then said, "uh, um, actually, I don't think we started it yet." I asked him how is that possible when I ordered at 3:45? His response was, "I don't know, we had a lot of orders, and it must have slipped our mind." I canceled my order and then ordered from Casey's Pizza, which was also a big order, and they had it ready in about 30 minutes. This is not the first bad experience I've had with Pizza Hut, but it's the worst one.
Food is poorly made. The pizza is thrown together with no care, the toppings are not evenly distributed throughout the pizza, they don’t cut up the tomatoes for any pizzas they just leave them in very big slices. They can’t even cut a pizza all the way through properly. Highly disappointed, don’t recommend. Will never eat there again.
Atmosphere: 1
Food: 1
Service: 1
This was my first time eating somewhere in this town as i was here for an eye appointment. Well i can 100% guaranteed say the food was delicious, i ordered a small pizza with garlic parmesian sauce, chicken, bacon, and ham, with a 16 piece garlic parmesian boneless wings, for me and my fiancé to share. Ive been to multiple pizza huts and so far this one has had the best service and best food. Will 100% be coming back.
The workers were super nice, and made me feel like they were glad to have me as a customer. They were very respectful, and even offered a drink for the long wait time.
Thank you to the workers for the amazing dinner! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings
Best Pizza Hut in Nebraska.
+ Friendly staff
+ Food hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Pretty disappointed with a large order that was placed 24 hours in advance of needing picked up. Due to the on-line limit of $300/order, we placed two orders for our 16 pizzas (11 on 1 order, and 5 on the other). We sent a driver to pick them up at the allotted time (1130am), and the folks at Pizza Hut were clueless that they had an order. The person that placed the order called and was told that "...they hadn't checked their email."
How in the world did you not check online orders for 24 hours? I call total BS on that one. Well, they printed out the first order, made the pizzas, and our driver got out of there about 75 minutes late (which delayed lunch for the entire crew), and had.... yep, only 11 pizzas. We decided to deal with having a little less than what was planned, but then Pizza Hut calls back SEVERAL HOURS LATER, asking when we're coming in to pay for the other 5 and pick them up.
While my project admin did go do this, it was an absolute waste of time and money, as they weren't able to be used. Absolutely LUDICROUS how this place that we have spent thousands on (very large orders, several times per outage at a local power plant) over the last few years treats those that are loyal to them. I guess they don't want us back.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Backyard BBQ Chicken Pizza
They need to hire more help. The gal that waited on us was being pulled in several directions at once. She had no help from the other 2 working there. We never go plates to eat off of or our ranch dressing for ir bread sticks. No refills on drinks either. She was way too busy to give good service.
Atmosphere: 3
Food: 4
Service: 2
Love the cheese sticks and pizza! Staff was pretty friendly!
Atmosphere: 5
Food: 5
Service: 5
Stopped on our way home to dine in. We were not greeted and the girl had a very bad attitude. We were going to give our order and she rudely said just a minute then once wrote it down she stormed off saying nothing. We walked out. We don't have to be treated like that.
Atmosphere: 1
Service: 1
Best pizza hut I've had in years. Restaurant needs remodeled, but it was fresh and crispy pizza.
Atmosphere: 3
Food: 5
Service: 5
me and abe had pizza and he tried to convince me to stand up and sing the lil tepot song ? .... for the record i did not
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service great food
Atmosphere: 5
Food: 5
Service: 5
Placed an order for some kids after our softball games this evening. Got a call back that they don’t have dough so they can’t make any pizzas… What is a Pizza Hut they can’t make any pizzas?
Atmosphere: 1
Food: 1
Service: 1
Pretty good as Pizza Huts go, but wish they still had their lunch buffet.
Atmosphere: 4
Food: 4
Service: 4
Not properly greeted. The garlic parm wing sauce was completely separated not sticking to the wings at all. The thin and crispy was not crispy at all better yet soggy. Which is almost understandable if it was pepperoni but it was a sausage pizza. May I add the order was picked up on time.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the best service! Our server, (Misty), was attentive, timely, and an overall delight! Food and atmosphere was amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
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