They are slow and unaccountable to anyone. They don’t honor the app purchases. This is the worst McDonalds around always an issue. Should have to wait 45 minutes for fast food.
Gabriella Lind
Terrible customer service, I’d give them 0 stars if I could. We ordered at the counter and it took over 20 minutes for them to make a cone with chocolate sauce on it, a McFlurry, and a frozen Coke, and the place wasn’t even busy; there were only 3 cars in the drive-thru and half the staff were standing around. When we asked for chocolate sauce on our cone, which they forgot, they handed it to us in a cup instead with a large amount of attitude that was unnecessary. As we were leaving, we overheard employees in the kitchen making rude comments about us and calling us “annoying.” I wouldn’t recommend this location. It’s slow, unprofessional, and poor customer service all around. I will not stop by again.
Maddox Tracy
1 star because you guys forget my 4 piece chicken nuggets! I just called you guys and you put me on hold to get a manager then no one answered after that. Once I called again, you said to come back and wait for my order. But I was already in Grand Island!!!!🤬👎
angelica ornelas-skaggs
Just went thru the drive thru. But I can't complain the food was the same as all McDonald's across the country and they did get my order right.
Tomek Thomas
Small, peaceful town with a lot of nice people living there.
Roy Towler
The customer service was horrible and the staff was very rude.Act alike we were inconvenience to them
Imogin Massing
Absolutely disgusting. Don't eat/work here!
Jeff Fisher
Food was fresh
Kevin Klahn
It's hard to give any stars for service when you don't talk to or see any of the employees. The digital age is among us.
I’m not sure when it turned into may we take your order and then go and park!!! It’s has been called a drive through for years not sure why this has happened. I’m not a fan!
Atmosphere: 2
Food: 3
Service: 1
Donald Saunders
The lady at the drive-thru in Aurora Nebraska this morning at the McDonald's was a very rude lady
Atmosphere: 1
Food: 1
Service: 1
Frank H
Juicy burger, friendly, helpful service. The manager came by several times to check on us as well as another employee. Best McDonald's experience ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Bradley Pierce
Unbelievably slow
Atmosphere: 1
Food: 1
Service: 1
Aj Kleier
Served a 3 year old raw chicken nuggets in happy meal, forgot his milk. Poorly trained employees, this location has always been terrible, will never go back. Check your child’s food, insure it is cooked. Pictures in comments.
They are slow and unaccountable to anyone. They don’t honor the app purchases. This is the worst McDonalds around always an issue. Should have to wait 45 minutes for fast food.
Terrible customer service, I’d give them 0 stars if I could. We ordered at the counter and it took over 20 minutes for them to make a cone with chocolate sauce on it, a McFlurry, and a frozen Coke, and the place wasn’t even busy; there were only 3 cars in the drive-thru and half the staff were standing around. When we asked for chocolate sauce on our cone, which they forgot, they handed it to us in a cup instead with a large amount of attitude that was unnecessary. As we were leaving, we overheard employees in the kitchen making rude comments about us and calling us “annoying.” I wouldn’t recommend this location. It’s slow, unprofessional, and poor customer service all around. I will not stop by again.
1 star because you guys forget my 4 piece chicken nuggets! I just called you guys and you put me on hold to get a manager then no one answered after that. Once I called again, you said to come back and wait for my order. But I was already in Grand Island!!!!🤬👎
Just went thru the drive thru. But I can't complain the food was the same as all McDonald's across the country and they did get my order right.
Small, peaceful town with a lot of nice people living there.
The customer service was horrible and the staff was very rude.Act alike we were inconvenience to them
Absolutely disgusting. Don't eat/work here!
Food was fresh
It's hard to give any stars for service when you don't talk to or see any of the employees. The digital age is among us.
Atmosphere: 5
Food: 5
Service: 3
Standard McDonald's not much else to say.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’m not sure when it turned into may we take your order and then go and park!!! It’s has been called a drive through for years not sure why this has happened. I’m not a fan!
Atmosphere: 2
Food: 3
Service: 1
The lady at the drive-thru in Aurora Nebraska this morning at the McDonald's was a very rude lady
Atmosphere: 1
Food: 1
Service: 1
Juicy burger, friendly, helpful service. The manager came by several times to check on us as well as another employee. Best McDonald's experience ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Unbelievably slow
Atmosphere: 1
Food: 1
Service: 1
Served a 3 year old raw chicken nuggets in happy meal, forgot his milk. Poorly trained employees, this location has always been terrible, will never go back. Check your child’s food, insure it is cooked. Pictures in comments.
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