This place has its good points. The portions were generous. The egg rolls and crab rangoons were good. I got General Tso's chicken. It is fried and the breading was very thick. The sauce was good but had no spice at all despite being billed as a spicy dish. While good, my egg rolls and crab rangoons were brought out immediately but the main dish took some time, making them pretty cold by that time. Staff was pleasant and attentive. Would probably go there again but try something not fried and request all the food be brought at the same time.
Atmosphere: 3
Food: 3
Service: 5
Pamela Hudson
Really enjoyed the food, was quick and had good portions as well. Would have been 5 stars but the sweet and sour was very weak and the egg rolls were very greasy and had a weird taste. Orange chicken and Szechuan beef were delicious.
This place used to be a favorite of mine but has seemingly gone downhill. I thought the reviews about the chicken being rotten were exaggerating, but I had fried rice with chicken and knew it'd gone bad. Usually the crab rangoon is to die for , but it was a similar situation. It smelled and tasted off, like when cheese goes bad.I want to come back and give it more chances because I used to love it and bring all my friends here.Let it be known that their portion size is excellent, the prices are good considering what you get, and I've never had a problem with the staff.This bigger issue of quality checking overall just needs addressing for the continued success of our treasured local spot.
Audrey S
Not good. Chicken was hard, cold. Everything tasted like old oil. Never again.
Atmosphere: 1
Food: 1
Service: 3
KaiXi Z.
I'm going to preface this review with a disclaimer--my parents own this restaurant so some people may see my review as potentially biased. But some people also think being a Yelper makes them royalty and they derive Karen powers from Elite status so... The past reviews I skimmed through are right--it's not the most exciting "Chinese" food ever. But then again, real Chinese food probably wouldn't fit the local culture all too well. So, if you are in fact seeking genuine Chinese cuisine... the closest Chinatown that exists is in Chicago and OMA airport is just 1.5 hours away. Now, if you're a true local who has seen the restaurant evolve over the years, then you will know just how much love and effort the owners, Susan and Bob, have put into their restaurant and the food. The exterior walls were recently repainted a tan/beige color. Previously it was a stone and white paint exterior. In the past, there would occasionally be racist slurs graffitied on the white walls, which Bob always painted over promptly to ensure guests hopefully didn't have to see such unpleasantries. The interior decor is rather tacky looking in my opinion--but it looks like every other "Chinese" restaurant in small-town Midwest. A neat fact many people may not realize, the paintings that line the walls are hand painted by Bob himself. He was an artist in China before moving to the U.S. There's no music playing in the restaurant but that's because the owners would need to undergo a ton of paperwork and licensing procedures to be able to do so--which isn't exactly something you have time to do when you spend 6 days a week working in the restaurant with the 7th day being dedicated to food prep and administrative duties.. All of the food is prepared fresh in-house, including the breaded chicken, orange sauce, sweet and sour sauce, and crab rangoons. Well, ALMOST all of it is...I am sad to report that the non-existent Anaheim peppers are only figments of people's imagination and the JALAPEÑOS are obviously not grown in the kitchen. (SHRUG) Many people travel to Beatrice and to Shanghai Inn for the crab rangoon and lo mein especially, though. The lo mein recipe is a proprietary in-house recipe that you won't find anywhere else. Lastly, what really gives this restaurant that authentic feel of a "Chinese" restaurant is the fact that the owners still have an accent. They've worked tremendously hard to assimilate into a town that initially was rather weary of newcomers, including learning a new language without taking any classes to do so. So, in a town that has managed to somehow shrink from 13k people to 10k people over the course of 25 years, Shanghai Inn is the only "Chinese" restaurant remaining and I dare say it--for damn good reason. Overall, they get four stars instead of five because their restaurant hours are annoying as their daughter who never gets to see her parents because they're always busy working and trying to impress the food critics who clearly should quit their day jobs, instead. (This is pure sarcasm by the way.) Go, keep your expectations in alignment with the location, enjoy some American Chinese food that is prepared fresh, and for gods sake, tip like a decent human being--or just go to a fast food restaurant or the frozen aisle at the store. (AND DONT TELL MY PARENTS I WROTE THIS OR THEY WILL DISOWN ME!!!)
Jennifer Watkins
This place has gone way down hill and is now stupid expensive for what you get. Very disappointed! 27 dollars for 2 small lunch items.
Delicious the crab Rangoon is to die for and the empress chicken and the tofu are delicious.Vegetarian options: Tofu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Linda Kohlstaedt
Well worn Chinese restaurant in Beatrice. Order at counter only, no sit-down service. Food was bland, tea was warm not hot. Bathroom was clean.
Atmosphere: 1
Food: 1
Service: 2
Bill B.
The food, for being advertise as spicy, was fairly bland. But we also ordered off the senior menu. The staff was friendly and the prices were good; bathroom was very clean. If you want better quality food, head to Lincoln, but if Beatrice, it is what it is.
Riley Jamie
I will never eat Susan's again it was nasty an she wouldn't refund me for none of it bug in drink she never brought back new an the chicken was so cold an hard it could crack a tooth the rice tasted like it sat in back of a fridge for a month
Susan Murphy
I didn't like my food. It wasn't fresh. Warmed up meat. Rice had burnt flavor. I tasted it but didn't eat it.
Only one Chinese restaurant in town but love it. Crab Rangoon are amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Broccoli Beef, Egg Roll, Orange Chicken
This place has its good points. The portions were generous. The egg rolls and crab rangoons were good. I got General Tso's chicken. It is fried and the breading was very thick. The sauce was good but had no spice at all despite being billed as a spicy dish. While good, my egg rolls and crab rangoons were brought out immediately but the main dish took some time, making them pretty cold by that time. Staff was pleasant and attentive. Would probably go there again but try something not fried and request all the food be brought at the same time.
Atmosphere: 3
Food: 3
Service: 5
Really enjoyed the food, was quick and had good portions as well. Would have been 5 stars but the sweet and sour was very weak and the egg rolls were very greasy and had a weird taste. Orange chicken and Szechuan beef were delicious.
Great place to
Atmosphere: 5
Food: 5
Service: 5
Best Chinese food around!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hunan Beef, Chicken Fried Rice, Crab Rangoon, Sweet Sour Chicken, Black Pepper Delight, Triple Delights, Hunan Pork
Love this Restaurant and service.
Atmosphere: 5
Food: 5
Service: 5
This place used to be a favorite of mine but has seemingly gone downhill. I thought the reviews about the chicken being rotten were exaggerating, but I had fried rice with chicken and knew it'd gone bad. Usually the crab rangoon is to die for , but it was a similar situation. It smelled and tasted off, like when cheese goes bad.I want to come back and give it more chances because I used to love it and bring all my friends here.Let it be known that their portion size is excellent, the prices are good considering what you get, and I've never had a problem with the staff.This bigger issue of quality checking overall just needs addressing for the continued success of our treasured local spot.
Not good. Chicken was hard, cold. Everything tasted like old oil. Never again.
Atmosphere: 1
Food: 1
Service: 3
I'm going to preface this review with a disclaimer--my parents own this restaurant so some people may see my review as potentially biased. But some people also think being a Yelper makes them royalty and they derive Karen powers from Elite status so... The past reviews I skimmed through are right--it's not the most exciting "Chinese" food ever. But then again, real Chinese food probably wouldn't fit the local culture all too well. So, if you are in fact seeking genuine Chinese cuisine... the closest Chinatown that exists is in Chicago and OMA airport is just 1.5 hours away. Now, if you're a true local who has seen the restaurant evolve over the years, then you will know just how much love and effort the owners, Susan and Bob, have put into their restaurant and the food. The exterior walls were recently repainted a tan/beige color. Previously it was a stone and white paint exterior. In the past, there would occasionally be racist slurs graffitied on the white walls, which Bob always painted over promptly to ensure guests hopefully didn't have to see such unpleasantries. The interior decor is rather tacky looking in my opinion--but it looks like every other "Chinese" restaurant in small-town Midwest. A neat fact many people may not realize, the paintings that line the walls are hand painted by Bob himself. He was an artist in China before moving to the U.S. There's no music playing in the restaurant but that's because the owners would need to undergo a ton of paperwork and licensing procedures to be able to do so--which isn't exactly something you have time to do when you spend 6 days a week working in the restaurant with the 7th day being dedicated to food prep and administrative duties.. All of the food is prepared fresh in-house, including the breaded chicken, orange sauce, sweet and sour sauce, and crab rangoons. Well, ALMOST all of it is...I am sad to report that the non-existent Anaheim peppers are only figments of people's imagination and the JALAPEÑOS are obviously not grown in the kitchen. (SHRUG) Many people travel to Beatrice and to Shanghai Inn for the crab rangoon and lo mein especially, though. The lo mein recipe is a proprietary in-house recipe that you won't find anywhere else. Lastly, what really gives this restaurant that authentic feel of a "Chinese" restaurant is the fact that the owners still have an accent. They've worked tremendously hard to assimilate into a town that initially was rather weary of newcomers, including learning a new language without taking any classes to do so. So, in a town that has managed to somehow shrink from 13k people to 10k people over the course of 25 years, Shanghai Inn is the only "Chinese" restaurant remaining and I dare say it--for damn good reason. Overall, they get four stars instead of five because their restaurant hours are annoying as their daughter who never gets to see her parents because they're always busy working and trying to impress the food critics who clearly should quit their day jobs, instead. (This is pure sarcasm by the way.) Go, keep your expectations in alignment with the location, enjoy some American Chinese food that is prepared fresh, and for gods sake, tip like a decent human being--or just go to a fast food restaurant or the frozen aisle at the store. (AND DONT TELL MY PARENTS I WROTE THIS OR THEY WILL DISOWN ME!!!)
This place has gone way down hill and is now stupid expensive for what you get. Very disappointed! 27 dollars for 2 small lunch items.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Empress Chicken, Chicken Fried Rice
Restaurantji Recommends
Delicious the crab Rangoon is to die for and the empress chicken and the tofu are delicious.Vegetarian options: Tofu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Well worn Chinese restaurant in Beatrice. Order at counter only, no sit-down service. Food was bland, tea was warm not hot. Bathroom was clean.
Atmosphere: 1
Food: 1
Service: 2
The food, for being advertise as spicy, was fairly bland. But we also ordered off the senior menu. The staff was friendly and the prices were good; bathroom was very clean. If you want better quality food, head to Lincoln, but if Beatrice, it is what it is.
I will never eat Susan's again it was nasty an she wouldn't refund me for none of it bug in drink she never brought back new an the chicken was so cold an hard it could crack a tooth the rice tasted like it sat in back of a fridge for a month
I didn't like my food. It wasn't fresh. Warmed up meat. Rice had burnt flavor. I tasted it but didn't eat it.
Atmosphere: 2
Food: 1
Service: 2