A&W Restaurant

220 23rd St, Columbus
(402) 564-0770

Recent Reviews

Grace Paris

ABSOLUTE TERRIBLE CUSTOMER SERVICE, there's a reason your lobby is closed, so much for sitting down and eating with your family anymore. Gotta yell from your window pointing the obvious that the lobby is closed after we already done pointed that out. Hopefully they put a new Manger in charge they'll keep losing a bunch of business if they keep those employees that or its just gonna be shut down. Sad so many people invest so little in their jobs anymore. I'll include what we would have spent as we're one of those cheaper by the dozen families but yeah won't ever return to this place.

Atmosphere: 1

Food: 1

Service: 1

Shannon Nango

Food was hot service was ok.

Atmosphere: 3

Food: 4

Service: 3

Michele Sanchez

Drive Thur does take longer wait times but food is hot!

Food: 4

Service: 2

jgaines295

Cashier called a person at the drive thru and idiot after turning the mike off. Place is filthy and rundown. Attitudes are terrible. I ordered two hot dogs and had to wait 25 minutes. She told me the cook had to cook them but at least they would be fresh. Then a minute after that I watched the cook throw them in the microwave. I took two bites and left. They were terrible hot dogs. Who microwaves hot dogs in a restaurant? And to top it off I might have food poisoning.

Atmosphere: 1

Food: 1

Service: 1

Patrick Sokol

The food was good, and the drive-through service was slower than I expected.

Atmosphere: 5

Food: 5

Service: 5

Farmhouse Flair

The staff was less than attentive. And for being an A&W they only offer a very limited menu. It's a Long John Silver with a couple burgers. Everything was greasy. Not the typical LJS level, but even more so. I couldn't taste any of the food past the oil. I did the super sampler so I had a bit of everything but only tasted oil. I don't know if the oil was old or was too cool but it was unappetizing.We also treated ourselves to an apple pie shake. I had to go with a medium because they were out of small cups. I threw over half away. The vanilla ice cream was good, but the apples were on the tart side, and there was too much cinnamon for it to be an enjoyable shake. I expected crust pieces but didn't find any. Over all just a bummer of a stop.

Atmosphere: 3

Food: 2

Service: 3

Here 2 Have FUN (FEET UP)

The food was hot and good it's just a shame that everything has a fishy taste to it because it all gets cooked in the same oil.Wheelchair accessibility: They have it

Atmosphere: 2

Food: 4

Service: 3

Mike Epperson

They were only accepting cash, Food took 20 min, rootbeer freeze wasnt even frozen, burger was burnt to a crisp. Worst fastfood experience ever.

Atmosphere: 1

Food: 1

Service: 1

Tonya Wilhelm

The service was super slow.Honey mustard sauce did not taste good.

Food: 2

Service: 2

Timothy Sazama

Walked into the lobby at 11:30am and was told by one of the front counter employees that the lobby was closed.I proceeded to turn around and stare at the lobby full of customers eating from containers clearly marked A&W and Long John Silvers, was dumbfounded at that response, laughed to myself, and walked out.

Atmosphere: 1

Food: 1

Service: 1

Tim Miller

Thought I already shared this but the food was horrible. Chicken fish. You could ring the grease out of it. Fries were good. Hush puppies are good. No I didn't keep the receipt so I can't do anything about it.

Atmosphere: 3

Food: 1

Service: 4

Helen B.

The Coney dog was amazing. Lots of flavor. I added mustard and Onions. The gal runs the front and drive thru all by her self. She did an amazing job. Relaxing and friendly.

markANDlish V

The food is really good but it is greasy. The service is always helpful and friendly. I love the old time feel.

Atmosphere: 5

Food: 4

Service: 5

Sandy Sack

Good place to eat, friendly people. Quick delivery of food. Food was hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Connor Blumanthal

Took 15 minutes to get 2 sodas out to us! We were at the front of the drive up window and it still took 15 minutes! Wish I could give this place 0 Stars.

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