They consistently have an issue, listening to what you order. My food was wrong again! I quit calling to talk to a manager because they’re rude.
My business makes your paycheck… being polite, being accurate, saying thank you for your business goes a long way!
Jake Tynan
Interior is bland. Service ed acceptable. Food left much to be desired. Was not expecting a cold bagel with hot insides. Bagel also fell apart leaving half my food not in the bagel as soon as I took bite
Atmosphere: 2
Food: 2
Service: 4
Chris Aase
First time here. Friendly cashier. Ordered breakfast sandwiches and coffee.
Atmosphere: 5
Food: 5
Service: 5
MT Garcia
We got the BLT breakfast sandwiches. There one piece of bacon on each sandwich. Disappointed ☹️
Atmosphere: 3
Food: 1
Service: 5
Joni Konwinski
Third time in a row, my order was not correct, so decided to call (haven’t ever called before). Asked for a manager and got an extremely horrible rude lady who should definitely not be in customer service basically tell me she didn’t hear the order correctly and too bad, so sad. I was shocked not even an I’m sorry, I didn’t hear it correctly. She said she would tell the owner/manager took my number and never got a call, clearly don’t care for customers. Won’t be back ever!
Abbi Shanle
I am so sad to write this as I Love Big Apple Bagels. This morning's visit was disturbing to say the least.While waiting to order, the man in the kitchen verbally accosted the woman working the window bc of a miscommunication about cream cheese on the bagels. He then chucked the bag of bagels onto the counter next to her with some choice words about the miscommunication.As I stood in line watching this happen, the sweet lady customer next to me awkwardly smiled and said, Happy Friday, right?THEN! This same man comes to the front counter area where the bagels cutter is located. After aggressively tossing bagels into the cutter, the counter staff who was assembling my order handed me two bags. I still had a breakfast sandwich to wait for. Totally fine. I just clarified with her that was the only missing item. From the man facing the wall, I hear, "Well good luck with that because no one is making it."I understand we're in a time where good help is hard to find. I understand some customers are impossible. We live in a world where grace and understanding are necessary to get through the day. However, the actions of this man were rude and unacceptable at best. It was my assessment though that they were outright abusive. I feel awful for the women working there and cannot say I'll return as feeling like a child in the middle of a domestic disturbance doesn't make me hungry for bagels. Ew.
Atmosphere: 1
Food: 5
Service: 3
Xanat Naranjo
Food is good. Service is inconsistent-sometimes it's really good and sometimes it's not.
Atmosphere: 4
Food: 5
Service: 4
catherine
the people who work here are always so lovely and always make us feel welcome everytime no matter what time we come by, & the variety of bagel flavours/fillings and muffins are amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel 300-380 Cal, Muffin
Karin Carlson
Bagels are okay, but hard pass on the coffee. Also, extremely slow drive-thru.
William Veach
Very friendly staff as you come through the front door. The welcoming Nebraska attitudes are in full force. First time enjoying amazing bagels . Strawberry cream cheese spread has outstanding flavor. Coffee aroma smelled inviting. Many patrons enjoying coffee in small dining room. I was a first time visitor, but definitely will be back in the near future. Sad part is only 2 Nebraska locations.
Don't order from big apple bagel. Placed an order for my wedding on Thursday and my personal attendant went to pick it up and they gave it to someone else that wasn't even my attendant. Didn't ask for a name or anything just gave away my order that I PAID FOR. And when I called the manager hung up on me. Will NEVER go here again or recommend to anyone
Service: 1
Tim Harvey
Great lunch spot
Karen Books
Friendly people. Was my first time there. Nice store.
They consistently have an issue, listening to what you order. My food was wrong again! I quit calling to talk to a manager because they’re rude. My business makes your paycheck… being polite, being accurate, saying thank you for your business goes a long way!
Interior is bland. Service ed acceptable. Food left much to be desired. Was not expecting a cold bagel with hot insides. Bagel also fell apart leaving half my food not in the bagel as soon as I took bite
Atmosphere: 2
Food: 2
Service: 4
First time here. Friendly cashier. Ordered breakfast sandwiches and coffee.
Atmosphere: 5
Food: 5
Service: 5
We got the BLT breakfast sandwiches. There one piece of bacon on each sandwich. Disappointed ☹️
Atmosphere: 3
Food: 1
Service: 5
Third time in a row, my order was not correct, so decided to call (haven’t ever called before). Asked for a manager and got an extremely horrible rude lady who should definitely not be in customer service basically tell me she didn’t hear the order correctly and too bad, so sad. I was shocked not even an I’m sorry, I didn’t hear it correctly. She said she would tell the owner/manager took my number and never got a call, clearly don’t care for customers. Won’t be back ever!
I am so sad to write this as I Love Big Apple Bagels. This morning's visit was disturbing to say the least.While waiting to order, the man in the kitchen verbally accosted the woman working the window bc of a miscommunication about cream cheese on the bagels. He then chucked the bag of bagels onto the counter next to her with some choice words about the miscommunication.As I stood in line watching this happen, the sweet lady customer next to me awkwardly smiled and said, Happy Friday, right?THEN! This same man comes to the front counter area where the bagels cutter is located. After aggressively tossing bagels into the cutter, the counter staff who was assembling my order handed me two bags. I still had a breakfast sandwich to wait for. Totally fine. I just clarified with her that was the only missing item. From the man facing the wall, I hear, "Well good luck with that because no one is making it."I understand we're in a time where good help is hard to find. I understand some customers are impossible. We live in a world where grace and understanding are necessary to get through the day. However, the actions of this man were rude and unacceptable at best. It was my assessment though that they were outright abusive. I feel awful for the women working there and cannot say I'll return as feeling like a child in the middle of a domestic disturbance doesn't make me hungry for bagels. Ew.
Atmosphere: 1
Food: 5
Service: 3
Food is good. Service is inconsistent-sometimes it's really good and sometimes it's not.
Atmosphere: 4
Food: 5
Service: 4
the people who work here are always so lovely and always make us feel welcome everytime no matter what time we come by, & the variety of bagel flavours/fillings and muffins are amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel 300-380 Cal, Muffin
Bagels are okay, but hard pass on the coffee. Also, extremely slow drive-thru.
Very friendly staff as you come through the front door. The welcoming Nebraska attitudes are in full force. First time enjoying amazing bagels . Strawberry cream cheese spread has outstanding flavor. Coffee aroma smelled inviting. Many patrons enjoying coffee in small dining room. I was a first time visitor, but definitely will be back in the near future. Sad part is only 2 Nebraska locations.
Restaurantji Recommends
Don't order from big apple bagel. Placed an order for my wedding on Thursday and my personal attendant went to pick it up and they gave it to someone else that wasn't even my attendant. Didn't ask for a name or anything just gave away my order that I PAID FOR. And when I called the manager hung up on me. Will NEVER go here again or recommend to anyone
Service: 1
Great lunch spot
Friendly people. Was my first time there. Nice store.
Perfect sandwich every time!!!
Drive Thru is way too slow!!!
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