Pizza Hut
2510 23rd St, Columbus
(402) 564-3366
Recent Reviews
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Nice service! Very clean🥰
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Boneless Wings
Do not get your pizza from here took over 2 hours to deliver do not get you pizza from here
Atmosphere: 1
Food: 1
Service: 1
It really sucks that we have to rely on some like him as a manager. Just a horrible person who deliberately canceled my order even though I paid on the app. I don’t understand how he still has a job.
Friendly staff for starters they answered the phone professionally, knew the deals that were going on, food was on point. Will be going back in the future
Atmosphere: 5
Food: 5
Service: 5
Always great food and service from the Columbus Pizza Hut!
Atmosphere: 5
Food: 5
Service: 5
Had a great server,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Just picked up 2 pizza's. One was supposed to have extra marinara. Apparently they used the marinara from my other pizza because one of them didn't have any marinara.
Atmosphere: 3
Food: 1
Service: 3
Very bad experience. I asked for raspberry lemonade and I got raspberry water so they had to remake it. I ordered a Salad with blue cheese dressing Xtra Blu cheese and I got one container of bc dressing and one the said house on the top which was ranch dressing. We asked them to replace it with house and she brought the same house dressing it just didn't have a top with a label. We then asked to box us the five pieces we had left because we just wanted to go home and eat it when we got home. We were so upset about the poor service we forgot the pizza. We called to see if they still had it so we could pick it up and they actually told us there was a pizza in the warmer like we ordered and there were only three pieces left. The workers actually ate two pieces and were leaving it in the warmer so they could finish it themselves. I actually thought that would put it in the warmer with all 5 pieces left or put it in the cooler to see if we called. We'll we did call but the employees already started finishing off out pizza. They didn't offer to replace it or hold it for us but instead a half hour we left the employees decided to eat it themselves. They kept making mistakes with our order and then ate our pizza. I would stay away from this place. One of the employees who had just finished talking to a customer started dropping f bombs about how stupid the person was. The least they could have done was replace the pizza for the pizza they ate and the constant mess ups with our order.
Called to check on our delivery status, and the person on the other end of the phone got annoyed and hung up. Called back and got someone else, and they said they were understaffed and were using doordash for deliveries. Took over an hour to get to us. Have had issues with deliveries the last couple of times as they were using doordash to supplement actually having full staff.
Atmosphere: 1
Food: 4
Service: 1
Ate here tonight and the service was excellent! Super quick and the food was hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meat Lovers Pizza
Restaurantji Recommends
Food was wonderful/fresh. Staff was friendly. Order was ready in a timely manner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven-Baked Veggie Pasta, Cinnabon Mini Rolls, Breadsticks, Veggie Lovers Pizza
Drive thru is nice, delivery is a rip off. Dine in is closed more often than not. Other locations are much better, this location is maybe 2.5 stars on a good day!
Atmosphere: 2
Food: 3
Service: 1
So I called Pizza Hut today which is March 22nd 2024. Ok so let’s get to the problem first time I called I couldn’t even understand the man who talked to me and I said umm hold on can I and then they hung up on me. So then I called right back and another young man answered and I asked to speak to the manager and I was on the phone for over an hour. At that point I’m over it. Pizza Hut is not what it used to be when I was younger if you ask me Pizza Hut here in Columbus needs to leave and be replaced with a different pizza place like Marcos.
Food: 2
Service: 1
Use the party room for small gathering. Dianna the manager, who is very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza
Drive thru is nice, delivery is a rip off. Dine in is closed more often than not. Other locations are much better, this location is maybe 2.5 stars on a good day!
Atmosphere: 2
Food: 3
Service: 1
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