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Customers` Favorites
Customers` Favorites
“Very good service. And great donuts. It was definitely hard to pick just one, I suggest you pick 3 and you still will have a difficult time. I heard about this place on npr last week. Definitely recommend a stop by. The real only draw back is it's very small inside so really not much room to stay and eat. But that is no reason not to try it out.
Kid-friendliness: There were kinds there and the people working seemed to be nice and friendly to the little ones.“
Customers` Favorites
“In 25 years of coming to this business I have never had a so so doughnut they are AMAZING!! If you never have tried their doughnuts… I HIGHLY RECOMMEND YOU TO TRY THEM!! The staff is amazing the customers are amazing and the coffee is sooo darn good!! Entertain your taste buds!! Thanks for a wonderful atmosphere that is simple.“
Customers` Favorites
“Let me tell you an incredible story! On Wednesday, July 31st, I placed a decently large order for my company's monthly birthday treats. At 5:30 that night, chaos ensued as a big portion of the city lost power during a violent storm. I was preoccupied with getting home safely and continuing my usual routine, so I didn't think anything about the orders I had placed or if those businesses would have power to fulfill them. It wasn't until 5 am the next morning as I drove through town that I realized the day would probably not go as expected. As I pulled into the strip mall where Sunrize is located, I noticed there was no power to the entire area. As I got out of my car thinking, "Why wouldn't they have called last night to cancel the order?" I was shocked to find an employee sitting outside of the open, dark door of the donut shop with a stack of donut boxes sitting next to him. I learned that they had made the decision to make the order at their sister store in Fremont, then have someone pick them up and get them all the way back to Omaha for me to collect by 6 am! And to top it all off, the entire order was correct and every item we ordered was top-notch quality. I could have eaten a whole box by myself.
Exceptional customer service is not something that's readily found these days, but Sunrize completely hit it out of the park for us when it would have been infinitely easier to just cancel the order. From all of us at my company, thank you SO much!!
I'll be frequenting your shop every chance I get!“
Customers` Favorites
“This is my favorite coffee shop in southwest Omaha. you can taste the freshess in the bean, and it's made perfectly every time!“
Customers` Favorites
“The hot fresh doughnut straight off the roller was a wonderful delight!! So many sweet treats. The only thing I would complain about is that they don't have Krispy Kreme in Kansas! 500 miles is a long way to travel for a dozen doughnuts. Love it ♥“
Customers` Favorites
“I placed an order for birthday donuts for my son. I spoke with Lindsey who was extremely friendly and helpful. When I picked the donuts up the night before my son’s birthday (at a different Hurts donut location) they were not what I expected. I called Lindsey as I thought maybe there was confusion with the order. She went above and beyond and not only replaced the donuts but had them brought directly to us (and we aren’t located close to the store). When I opened the new box of donuts I cried because I was so overwhelmed with her and her staff doing everything they could to make the situation right and to ensure my kiddo woke up to some amazing personalized donuts.“
Recommended
Customers` Favorites
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“Absolutely Outstanding!!! A custom cake for a 50th birthday. All I said was chocolate and make it look like a tater tot. Sugared Ledge NAILED IT!!! Worth every penny!!!“