Can’t rate their food as I never received it. After waiting 11 minutes in the lobby i asked again about my mobile order. Was told it was handed out through the drive through. They offered to remake it a third time but I was already late. Never been offered worse solutions than here. I had to tell her she needed to cancel my order as I wasn’t receiving my coffee. Run by untrained teenagers with no customer service skills. Unfortunate as I’ve had many good encounters at the scooters on 180th.
Manda M
Decent experience! Coffee was hot and the staff were friendly.
Melissa Jaramillo
These ladies here were really really nice. Especially since I did not order at the intercom place half asleep :/ but I quickly ordered online and they definitely did not seem bothered or give off any irritation when I told them so they quickly got my order ready. They were also doing what it seemed like a company order that had well over 20 coffee orders at the same time. So thank you for your patience and smiles !
Dan M
Excellent service, even though I was hoping for some leftover peppermint, just like morning coffee should be. Thanks again, I'll be back.
kyle
By far the slowest location I’ve been to. I live down the street so I’ve given them countless chances but today was the last time. Thankfully there is now a new Starbucks down the street. ✌️
Atmosphere: 3
Food: 4
Service: 1
Sheri Vech
Seriously people need to download the App for FREE Drinks. Got the new Maple Bourbon Cold brew with almond milk. It was good.
Atmosphere: 5
Food: 5
Service: 5
Zach Wyatt
Cassie did an amazing job! Very friendly and made you feel very welcome! Always enjoy coming here because the staff is always friendly and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
Zane Jones
This is my go to location. The young lady working this morning, Aug 20, was not friendly at all and my blended caramelishis has no flavor at all. Just taste like milk.
Atmosphere: 2
Food: 2
Service: 2
Cerone Family
Emily, the store manager is unprofessional and demeaning.
Don Woods
I always receive amazing customer service from this location. I highly recommend this place to anyone looking for quality service.
These baristas know how to make your drink the way you like it! My Peanutbutter Power was perfect! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Noah Scholl
Always ask for no whipped cream... Always has it. Must have been out of caramel syrup today too as my Carmelicious tasted like warm milk and a single shot of espresso. This location usually impresses me but not today. Also, wouldn't it be hilarious if the only thing Scooters did to remedy this was a cookie cutter response from the customer relations team? Do better!
Pdobs0073
Service at this location is terrible. I waited inside to place my order while the teenagers in back were shooting the breeze with their friends. The customer behind me in line ended up leaving. When the staff finally noticed me, their friends came out of the back room and left. Management needs to teach the staff what it means to work. Social hour can wait until you finish your shift! Sadly, this seems to be a common occurrence at this location.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Brewed Coffee
Anna Haas
Editing my review: for the last few months, I have had no issues. Coffee is full and great. Thank you!
I have tried this location multiple times since it’s close to my house. They only fill their coffee 3/4 full every time.
Can’t rate their food as I never received it. After waiting 11 minutes in the lobby i asked again about my mobile order. Was told it was handed out through the drive through. They offered to remake it a third time but I was already late. Never been offered worse solutions than here. I had to tell her she needed to cancel my order as I wasn’t receiving my coffee. Run by untrained teenagers with no customer service skills. Unfortunate as I’ve had many good encounters at the scooters on 180th.
Decent experience! Coffee was hot and the staff were friendly.
These ladies here were really really nice. Especially since I did not order at the intercom place half asleep :/ but I quickly ordered online and they definitely did not seem bothered or give off any irritation when I told them so they quickly got my order ready. They were also doing what it seemed like a company order that had well over 20 coffee orders at the same time. So thank you for your patience and smiles !
Excellent service, even though I was hoping for some leftover peppermint, just like morning coffee should be. Thanks again, I'll be back.
By far the slowest location I’ve been to. I live down the street so I’ve given them countless chances but today was the last time. Thankfully there is now a new Starbucks down the street. ✌️
Atmosphere: 3
Food: 4
Service: 1
Seriously people need to download the App for FREE Drinks.
Got the new Maple Bourbon Cold brew with almond milk. It was good.
Atmosphere: 5
Food: 5
Service: 5
Cassie did an amazing job! Very friendly and made you feel very welcome! Always enjoy coming here because the staff is always friendly and the service is excellent.
Atmosphere: 5
Food: 5
Service: 5
This is my go to location. The young lady working this morning, Aug 20, was not friendly at all and my blended caramelishis has no flavor at all. Just taste like milk.
Atmosphere: 2
Food: 2
Service: 2
Emily, the store manager is unprofessional and demeaning.
I always receive amazing customer service from this location. I highly recommend this place to anyone looking for quality service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
These baristas know how to make your drink the way you like it! My Peanutbutter Power was perfect! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Always ask for no whipped cream... Always has it. Must have been out of caramel syrup today too as my Carmelicious tasted like warm milk and a single shot of espresso. This location usually impresses me but not today. Also, wouldn't it be hilarious if the only thing Scooters did to remedy this was a cookie cutter response from the customer relations team? Do better!
Service at this location is terrible. I waited inside to place my order while the teenagers in back were shooting the breeze with their friends. The customer behind me in line ended up leaving. When the staff finally noticed me, their friends came out of the back room and left. Management needs to teach the staff what it means to work. Social hour can wait until you finish your shift! Sadly, this seems to be a common occurrence at this location.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Brewed Coffee
Editing my review: for the last few months, I have had no issues. Coffee is full and great. Thank you!
I have tried this location multiple times since it’s close to my house. They only fill their coffee 3/4 full every time.
Daughter loves her smoothies
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