I always end up using the app because it has good coupons and it’s easy to pay. I’ve been very satisfied with my orders recently and the customer service, they have all been very patient and professional with me ( I have difficult orders/specifications)
Food: 5
Service: 5
kris wycoff
I ordered two number 20 elite chicken bacon ranch salads, I wait 15 minutes then called nobody answered the phone. So at the thirty minute mark, I go in to pick up the order. No one is in the store front. I hear someone in the kitchen I holler twice. no response so I wait and wait . I grab some vinegar packets and napkins. a man walks in and she waits on him first an leaves me standing there. I tell her I ordered on line. she claims she never got the order. Well I got the charge. she makes the salads . didnt get the olives nor parm or spinach. asked for oregano got pepper. the green bell peppers were not green. couldnt get a fork nor a bag. For 25 dollars I never felt so slighted in my life. cant file a complaint online or by phone. That is by design. I wont be returning. gross negligence doesnt begin to cover it . the condiments were empty too. So bummed.
Atmosphere: 2
Food: 2
Service: 2
Jaclyn Clement
Just ordered through the app and got a protein bowl. It cost almost $13 and my bowl was only half full! What a disappointment.
Heidi Swoboda
Whoever was working at this location was very rude! I will never order from this location again! Not only was my order not even started by the time we came for pickup, but the employee cursed at my husband for asking why it was over 20 minutes late when we ordered online and gave a 30 minute notice. Where is the customer service we or anyone else deserves?
Atmosphere: 1
Food: 1
Service: 1
Howard Holmes
Can no longer use any coupons/promo codes at this location. I'll take my business elsewhere.
Atmosphere: 4
Food: 4
Service: 4
Kari Grider
The bread was so dry and grumbling it was ridiculous. They advertisement is always fresh bread, ordered 2 sandwiches, not toasted. The bread was so dry it crumbled with each bite, tasted like cardboard
Atmosphere: 2
Food: 1
Service: 1
Jeana Weise
Always super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Shelley Hopkins
Sandwich was missing most of the things I put in the order
Atmosphere: 4
Food: 3
Service: 3
Kelp74
The sandwich they made was 90% grease, and had barely flavor at all.:(
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cookies
Jackalope X13
Abbot was super helpful, very friendly and got our orders out quickly!
Did an online order/pickup today. It was beyond perfect! Cj did amazing with my sandwhich, perfect with the mayo! Absolutely love it!
Atmosphere: 5
Food: 5
Service: 5
fatty boocha
Propsto the two behind the counter matt and I belive paige superfast and very chipper 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Elite Chicken
Emily Shockley
Good Subway! Everyone working today (7-4-23 at noon) was super friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Jeremiah Villeneuve
July 2nd 2023 2:54 pm Employee was sick/sniffling while making sandwiches for numerous customers at the Fairbury, Ne location.
Parking: Plenty of parking for multiple stores
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cold Cut Combo
Steven Nichols
Subway app totally changed my order. I had removed all the items for a plain sandwich and get there and it has everything on it. I saw it on my receipt. I tried to call to make the correction but since they don’t answer the phone, it’s to no avail. I’m out $10 because I have limited time for lunch and now no lunch. Too bad there isn’t 0 stars. #FairburyNE
I always end up using the app because it has good coupons and it’s easy to pay. I’ve been very satisfied with my orders recently and the customer service, they have all been very patient and professional with me ( I have difficult orders/specifications)
Food: 5
Service: 5
I ordered two number 20 elite chicken bacon ranch salads, I wait 15 minutes then called nobody answered the phone. So at the thirty minute mark, I go in to pick up the order. No one is in the store front. I hear someone in the kitchen I holler twice. no response so I wait and wait . I grab some vinegar packets and napkins. a man walks in and she waits on him first an leaves me standing there. I tell her I ordered on line. she claims she never got the order. Well I got the charge. she makes the salads . didnt get the olives nor parm or spinach. asked for oregano got pepper. the green bell peppers were not green. couldnt get a fork nor a bag. For 25 dollars I never felt so slighted in my life. cant file a complaint online or by phone. That is by design. I wont be returning. gross negligence doesnt begin to cover it . the condiments were empty too. So bummed.
Atmosphere: 2
Food: 2
Service: 2
Just ordered through the app and got a protein bowl. It cost almost $13 and my bowl was only half full! What a disappointment.
Whoever was working at this location was very rude! I will never order from this location again! Not only was my order not even started by the time we came for pickup, but the employee cursed at my husband for asking why it was over 20 minutes late when we ordered online and gave a 30 minute notice. Where is the customer service we or anyone else deserves?
Atmosphere: 1
Food: 1
Service: 1
Can no longer use any coupons/promo codes at this location. I'll take my business elsewhere.
Atmosphere: 4
Food: 4
Service: 4
The bread was so dry and grumbling it was ridiculous. They advertisement is always fresh bread, ordered 2 sandwiches, not toasted. The bread was so dry it crumbled with each bite, tasted like cardboard
Atmosphere: 2
Food: 1
Service: 1
Always super friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Sandwich was missing most of the things I put in the order
Atmosphere: 4
Food: 3
Service: 3
The sandwich they made was 90% grease, and had barely flavor at all.:(
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cookies
Abbot was super helpful, very friendly and got our orders out quickly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Rotisserie-Style Chicken
Restaurantji Recommends
Did an online order/pickup today. It was beyond perfect! Cj did amazing with my sandwhich, perfect with the mayo! Absolutely love it!
Atmosphere: 5
Food: 5
Service: 5
Propsto the two behind the counter matt and I belive paige superfast and very chipper 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Elite Chicken
Good Subway! Everyone working today (7-4-23 at noon) was super friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
July 2nd 2023 2:54 pm Employee was sick/sniffling while making sandwiches for numerous customers at the Fairbury, Ne location.
Parking: Plenty of parking for multiple stores
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cold Cut Combo
Subway app totally changed my order. I had removed all the items for a plain sandwich and get there and it has everything on it. I saw it on my receipt. I tried to call to make the correction but since they don’t answer the phone, it’s to no avail. I’m out $10 because I have limited time for lunch and now no lunch. Too bad there isn’t 0 stars. #FairburyNE
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