Workers yelling, took 30 minutes for 6 people to get our food, workers giving other customers attitude/yelling at them, other workers trying to listen to the drive through workers headset
Atmosphere: 1
Food: 3
Service: 1
Corey Elliott
Every time I’ve gone into this location, I’ve had a great experience. I notice they have a new crew available now and a few new managers, including the GM. This store hasn’t had the best reviews but hopefully with this new crew, the public can finally say “Burger King on 2nd” is finally a place we can go, comfortably, and enjoy an exceptional meal, at a good price, and not have to worry about the quality being poor. I’ve been in customer service the past 35 years so I know what it’s like to be short handed, to work with people who don’t care as much as others, etc. The good employees can only do so much to try and push and serve the customers efficiently. Not everyone understands the fast food industry and what the employees in it encounter. Just try to cut them a little bit of slack because I do see improvements and I would love to have everyone have a good experience there but unfortunately mixed reviews do happen… you’ve got this guys!! My wife and I believe that you guys CAN improve. Hopefully your new staff stay and can be great as well as the few good employees I do witness when I’m in your store. Until next time Burger King on 2nd. I’ll be back in a few months.
Atmosphere: 5
Food: 3
Service: 5
Riley Walker
Stopped by this location on our way to a family funeral. The GM was kinda rude on the drive thru speaker; was better at the window. She messed up our order. 3 meals + a sandwich. Somehow ended up with six sandwiches and an extra $10 charge. Had to ask for our receipt just to double check. GM said she would pay us cash later for our card transaction?! Probably shouldn’t have went here. Skip this location and head over to the McDonalds across the street.
Atmosphere: 1
Food: 1
Service: 1
lynn mariscal
Yesterday in the evening on 10/22/2025 I took my family in there for dinner to store #1832, while we were there around 6:30pm, we had placed our order in lobby were dinning in, had our order taken by we thought just an employee, come to find out when we asked, got told she was the assistant, her name is Becca, she was very rude taking our order, rushing us thru our decision on what to order, while yelling from counter to kitchen for cooks to hurry up, they were being too slow, and I mean she was yelling. Not professional at all. After placing our order we waited well over 25 minutes.. Then we see another worker approaching front counter, believe she was trying to leave, she had her purse n jacket, so I stopped her and asked who was the GM there and she replied I am, she interduces her self as new GM still in training there. She told us her name was Stephanie Perez, My wife wrote it down just in case. And she says how could she help us? I told her about her manager Becca whom took our order, was super rude, disrespectful, and not professional at all Becca was her name, and we had already been waiting over 25 minutes for our food being ordered and we weren't only customers whom were waiting like us who were also very mad and upset. Immediately The GM Stephanie set her stuff to the side and said just a few seconds n she would have our food out, and if we needed anything at all just ask for her. Stephanie was amazing, caring,professional, you could tell she cared about customers and her employees. Stephanie went to kitchen and helped her cooks since your assistant Becca would not even move and who just kept yelling at the cooks talking to them very disrespectfully. Not good. Stephanie helped cooks get our food out fast as well as rest of orders too. She even checked on us we were eating on her way out. Stephanie very professional, caring of customers and her employees. She was very professional and very welcoming and you could tell this was not her first time doing her job. She needs praised and a raise. As long as you keep her here as the general manager we will keep coming every week and recommend this burger king to all our family, and friends. Stephanie truly an amazing leader. As to Becca horrible un professional and very disrespectful she needs repammended for that. Best food and service from GM Stephanie and her cooks..
Atmosphere: 5
Food: 5
Service: 5
irma watt
Nice and clean. The chicken sandwich very good and 'prepared my way' 😊
Atmosphere: 5
Food: 5
Service: 5
Melissa Nielsen
Waited at the drive thru window for 15 minutes before I got my order. It was 1:30p on a Thursday. Four cars behind me. It would have been understandable had my food been fresh, but it was lukewarm at best. I saw my order sitting on the table behind the counter for a good 10 minutes before it was given to me.
Food: 2
Service: 1
Christina Cendejas
Ordered the Brisket whopper and they were out. The drive thru wait was awful
Atmosphere: 3
Food: 3
Service: 2
raafat alali
Very good fast and nice people one of them has name I think Billy he’s very nice talking with the customer thank you so much
Atmosphere: 5
Food: 5
Service: 5
Ryan Shull
Table was dirty, server was rude, they were blaring gangster rap from the kitchen. Burger had way too much mayo and no salt or pepper. They charged us for a sandwich we did not order. I don’t think I saw anyone there over the age of 18
Atmosphere: 1
Food: 3
Service: 3
Brandon Kehl
Burger King is Classic. I recommend it. Just make sure to be respectful amd not grandiose if they have an employee there who isn't as experienced as we feel.he or she should be. They will make it right. Communication amd Gratitude.
Workers yelling, took 30 minutes for 6 people to get our food, workers giving other customers attitude/yelling at them, other workers trying to listen to the drive through workers headset
Atmosphere: 1
Food: 3
Service: 1
Every time I’ve gone into this location, I’ve had a great experience. I notice they have a new crew available now and a few new managers, including the GM. This store hasn’t had the best reviews but hopefully with this new crew, the public can finally say “Burger King on 2nd” is finally a place we can go, comfortably, and enjoy an exceptional meal, at a good price, and not have to worry about the quality being poor. I’ve been in customer service the past 35 years so I know what it’s like to be short handed, to work with people who don’t care as much as others, etc. The good employees can only do so much to try and push and serve the customers efficiently. Not everyone understands the fast food industry and what the employees in it encounter. Just try to cut them a little bit of slack because I do see improvements and I would love to have everyone have a good experience there but unfortunately mixed reviews do happen… you’ve got this guys!! My wife and I believe that you guys CAN improve. Hopefully your new staff stay and can be great as well as the few good employees I do witness when I’m in your store. Until next time Burger King on 2nd. I’ll be back in a few months.
Atmosphere: 5
Food: 3
Service: 5
Stopped by this location on our way to a family funeral. The GM was kinda rude on the drive thru speaker; was better at the window. She messed up our order. 3 meals + a sandwich. Somehow ended up with six sandwiches and an extra $10 charge. Had to ask for our receipt just to double check. GM said she would pay us cash later for our card transaction?! Probably shouldn’t have went here.
Skip this location and head over to the McDonalds across the street.
Atmosphere: 1
Food: 1
Service: 1
Yesterday in the evening on 10/22/2025 I took my family in there for dinner to store #1832, while we were there around 6:30pm, we had placed our order in lobby were dinning in, had our order taken by we thought just an employee, come to find out when we asked, got told she was the assistant, her name is Becca, she was very rude taking our order, rushing us thru our decision on what to order, while yelling from counter to kitchen for cooks to hurry up, they were being too slow, and I mean she was yelling. Not professional at all. After placing our order we waited well over 25 minutes.. Then we see another worker approaching front counter, believe she was trying to leave, she had her purse n jacket, so I stopped her and asked who was the GM there and she replied I am, she interduces her self as new GM still in training there. She told us her name was Stephanie Perez, My wife wrote it down just in case. And she says how could she help us? I told her about her manager Becca whom took our order, was super rude, disrespectful, and not professional at all Becca was her name, and we had already been waiting over 25 minutes for our food being ordered and we weren't only customers whom were waiting like us who were also very mad and upset. Immediately The GM Stephanie set her stuff to the side and said just a few seconds n she would have our food out, and if we needed anything at all just ask for her. Stephanie was amazing, caring,professional, you could tell she cared about customers and her employees. Stephanie went to kitchen and helped her cooks since your assistant Becca would not even move and who just kept yelling at the cooks talking to them very disrespectfully. Not good. Stephanie helped cooks get our food out fast as well as rest of orders too. She even checked on us we were eating on her way out. Stephanie very professional, caring of customers and her employees. She was very professional and very welcoming and you could tell this was not her first time doing her job. She needs praised and a raise. As long as you keep her here as the general manager we will keep coming every week and recommend this burger king to all our family, and friends. Stephanie truly an amazing leader. As to Becca horrible un professional and very disrespectful she needs repammended for that. Best food and service from GM Stephanie and her cooks..
Atmosphere: 5
Food: 5
Service: 5
Nice and clean. The chicken sandwich very good and 'prepared my way' 😊
Atmosphere: 5
Food: 5
Service: 5
Waited at the drive thru window for 15 minutes before I got my order. It was 1:30p on a Thursday. Four cars behind me. It would have been understandable had my food been fresh, but it was lukewarm at best. I saw my order sitting on the table behind the counter for a good 10 minutes before it was given to me.
Food: 2
Service: 1
Ordered the Brisket whopper and they were out.
The drive thru wait was awful
Atmosphere: 3
Food: 3
Service: 2
Very good fast and nice people one of them has name I think Billy he’s very nice talking with the customer thank you so much
Atmosphere: 5
Food: 5
Service: 5
Table was dirty, server was rude, they were blaring gangster rap from the kitchen. Burger had way too much mayo and no salt or pepper. They charged us for a sandwich we did not order. I don’t think I saw anyone there over the age of 18
Atmosphere: 1
Food: 3
Service: 3
Burger King is Classic. I recommend it. Just make sure to be respectful amd not grandiose if they have an employee there who isn't as experienced as we feel.he or she should be. They will make it right. Communication amd Gratitude.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Alissa was amazing even though they where busy she still did her thing and we appreciate her
Atmosphere: 5
Food: 5
Service: 5
Fast service and great food.
Atmosphere: 5
Food: 5
Service: 5
Great food and the service is been getting better and faster. We will be coming back more often
Atmosphere: 5
Food: 5
Service: 5
Great place to eat. Service was fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
refreshed thank you.
Atmosphere: 5
Food: 5
Service: 5
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