Popeyes Louisiana Kitchen

Went through drive thru for order. Was told to pull forward and they'll bring my order to me but no one came. Went inside after 20 minutes and it seemed like no one knew what was going on or how to handle the situation. No sense of urgency and no apology for the the forgotten order. Just go to Cane's across the street

Atmosphere: 1

Food: 2

Service: 1

We used to come often. It gets worse every time. So slow. Had to wait 15 min for chicken, came back 15 min later and had to wait another 15 minutes. Could barely understand the worker. They acted like we were an inconvenience. Also, I think 30 + dollars for 12 pieces of chicken is wild. We won't be back. Absolutely ridiculous.

Atmosphere: 3

Food: 3

Service: 1

OMG. I ordered a boneless bundle. And she asked me "how many wings?" So I said 12. The boneless bundle is supposed to come with 12 pc wings, a side, and sauce. Not only did I not get any sauce but I didn't even bet the boneless wings. My wings came with bone. And the Mac & cheese looks & tastes DISGUSTING. never coming here again, pls don't come here.

Atmosphere: 1

Food: 1

Service: 1

The restaurant was clean, and friendly. Popeyes sides are small to begin with fill in the small containers half full is questionable.

That seems to be the pattern at the two stores I have visited.

Atmosphere: 4

Food: 3

Service: 4

Good food, fast service. person in the drive through was a little grumpy. Didn't like that they had some drinks inside but didn't offer them through the drive through but otherwise quality food.

Food: 5

Service: 4

So Much better ! The night shift guys are amazing!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Me and my girlfriend were ordering food and the lady taking out order interrupted my girlfriend while she was talking and told her to pull ahead. And my girlfriend continued to say “I’m not done ordering” and she completely ignored us and we sat there for 3 mins without her saying a single word. So we just ended up leaving. She was older and blonde. In case that helps. She is rude every single time we go there. Like you’re being payed to be there. We aren’t.

Atmosphere: 1

Food: 1

Service: 1

They messed up the order the first time asked for 2 3 piece spicy tenders got 3 pc wing breast, gave 1 ranch for all 3 total orders of food I got. Brought it back and they gave me 4 tenders to replace the 6 wing breasts they charged me for and 1 more cup of ranch. Had multiple issues with this store won’t be coming back for awhile.edited: forgot to mention I called the store 4-5 times and never they never picked up the phone and there was only 1 table that had people at it and no one in the drive through upon arrival

edit: order through door dash about 2 months later and received hair in my food and the wrong order very disappointing.

Atmosphere: 1

Food: 1

Service: 1

Best chicken sandwich you’ll find

Atmosphere: 4

Food: 5

Service: 5

Drive-thru people were so rude

Food: 5

Service: 1

Total trash, had $60 work of strips and meal and the chicken strips wernt even bigger than my thumb. Total waste. So much for ordering for gameday.

Atmosphere: 1

Food: 1

Service: 1

Love that chicken from Popeye's!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Shrimp Basket

I received the worst service I’ve ever had at the Popeyes at 1309 N Diers Ave in Grand Island, NE. There was a wait for a pie and waiting was an inconvenience to my plans and they wouldn’t let me pay the difference for what I wanted as a replacement and they couldn’t give me a refund. When I asked for the corporate number they said they didn’t know what it was and then told me that they were not allowed to give it out. After about 3 different teenagers came to the window, after making us wait for 15 minutes, the manager finally comes to the window and she also seems very young with a clear attitude and hands us a pie, that at this point, I no longer trust that they haven’t done something to. She also refused to give the corporate number or her name and no one had a name badge on. She told me that I needed to get out of her line and that it wasn’t good for her store. Well she needs to be taught that her poor customer service and management skills is not good for any location. I would not suggest anyone go to this location during the evening/night shift.

Atmosphere: 1

Food: 1

Service: 1

One of my favorite popeyes, always stop here when in town. Everytime the workers are very friendly and always have good food.

Atmosphere: 5

Food: 5

Service: 5

Very clean is the 1st thing I noticed. Food was good and cooked perfectly.

Parking: Quite easy to access and park vehicles up to a dually pickup.

Kid-friendliness: Staff was nice and friendly to kids.

Wheelchair accessibility: Curb accessible wheelchair.

Atmosphere: 4

Food: 5

Service: 4