Jimmy John's
11863 S 216th St #3, Gretna
(402) 934-8455
Recent Reviews
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Good location for quick service off 204th st. Easy and quick access to I80
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Vito, Jimmy Cubano, Chocolate Chip Cookie, Totally Tuna, Regular Jimmy Chips, Giant 7 Spicy East Coast Italian, Giant Smoked Cheddar Bourbon Turkey
Arrived at noon today and pulled up behind 5 cars waiting in the drive thru. As I was waiting to order there were 3 cars that got in line and pulled out. There were several cars that looked like they pulled into the parking lot, saw the line, and changed their minds. Took 35 minutes to finally place an order and get my food. I would understand if this was a one time thing, but this location seems to always have long waits. I was given a free cookie as an apology, but it was pumpkin flavored. So, it didn't quite make up for the "freaky slow" experience.
Order was not ready when I went to pick it up. Got home and realized the sandwich that I ordered, I paid almost 2 extra dollars to add cheese and of course there was no cheese to be seen. ?
Food: 1
Service: 1
Still waiting on my delivery from over an hour ago. I’m waiting on an unwich so I hope the quality will still be okay. I’ve never waited so long for a Jimmy John’s sandwich before; I hope they don’t still claim to be freaky fast. This sucks!
They should make it bigger with how busy they always are. Great food and service when not overloaded with business.
Atmosphere: 4
Food: 5
Service: 4
I am so annoyed and likely won't return to this location again. I stopped here on 4/27 after spending a good portion of my day helping out family in Bennington cleaning up from the tornado damage. I was thinking this stop would be quick and easy so I could eat when I arrived back to Lincoln. I got home and found out I was given a single quarter of a pickle in a zip lock bag...literally was charged 1.99. Also my sandwich order was wrong. I had ordered a club lulu and there was barely any turkey and no bacon.
Atmosphere: 1
Food: 1
Service: 1
The two guys running the store were swamped from all the customers after today's storms. They kept their composure and still delivered good service.
Atmosphere: 5
Food: 5
Service: 5
No lettuce means no lettuce. Not only lettuce. What type of dumb rabbit orders only lettuce? Giving 3 because they've gotten it right before.
Love jimmy johns and have never had a problem at another location. Will never go to this one again. My food was given to 2 seperate people. I didnt care because i figured they ordered same thing. About a minute later they took food to counter saying they had wrong order. Which you have to open the food to figure out. Then staff figured out is was mine and expected me to grab the food they had just opened. I said who would want that and i got a sarcastic response saying we can remake your sandwhich sir. I was upset so i left maybe someday ill get my $11.48 back for the food i didnt get.
Atmosphere: 1
Food: 1
Service: 1
Just moved out here didnt want to drive to pu food since it was supposed to b freaky fast an i ordered delivery an it took over an hr an still no food had to cancel my order i didnt want no soggy sandwich or get my pop an its watered down.
Restaurantji Recommends
Never a “freaky fast” experience at this location. Always several workers standing around while there’s one person doing everything. Expect to be in the drive through for at least 20 mins even if there’s no cars. Waited 26 mins tonight two cars in front of me. No sense of urgency from anyone ever. Management needs to do better as one of a small handful of places to eat fast food in gretna step up your game.
Atmosphere: 1
Food: 1
Service: 1
Ordered a wrap and they made the sandwich instead. Nice way to take advantage of someone that does not live near by to have it fixed!
Food: 1
Service: 2
Unbelievably slow service. Sat in the drive through for 30 mins with 2 cars ahead of us. Looked through the window and there were 3 employees working. 2 of them were standing around doing nothing on their phones while 1 older gentleman was running the entire store. Felt bad for him. This is the only JJs location in Omaha that I’ve experienced issues at
Atmosphere: 1
Food: 3
Service: 1
Always a delight to eat at at JJ's place when on the road traveling with family. Dependable and reasonable are two words I attribute to this deli sandwich shop. This one delivered two fresh subs just right! :)
Atmosphere: 5
Food: 5
Service: 5
This is the opposite of freaky fastDrive thru took 40 min total....25 minutes from the time we ordered to when we got out
Atmosphere: 3
Food: 4
Service: 1
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