I got this disgusting grillos drink. This tastes like red 40 but green it is so disgusting. I will never be ordering this again and neither should you.
Atmosphere: 5
Food: 2
Service: 5
Rob Clearman
First issue was the employee could not hear me, she said ‘I’ll come out there, having trouble hearing you’. After 8 minutes passed and she still had not come out to my car, I downloaded the app, created an account, placed order, and paid with Apple Pay. Then the app gave me a prompt saying it could not verify if order was placed, and I should check for email. My order did not get placed. Round 2 of ordering by pressing red button. Still can’t hear me, ‘I’m coming out there’. She comes out and takes my order. I swipe my card in the kiosk, does not take my payment apparently because when my food comes out I’m asked to pay again. To top all of this off, let me post a pic of what the hotdog looked like when I opened it.
Atmosphere: 1
Food: 1
Service: 1
Cruz Castaneda
How is it that you can make a precise order on the app saying light ice and they still fill the darn cup up 3/4 of the way with freaking ice.!??
Food: 2
Service: 2
Tekell Binder
No mistakes and faster than normal but they gave me pre opened sauces that were crusty.
Atmosphere: 3
Food: 3
Service: 3
Carrie M
Service can be slow due to too few workers, so I would order ahead if possible. Plus, using the app saves more $$!! Even if it glitches out, they will honor the deals you just have to ask. 😏
Kid-friendliness: Yes, kids menu available plus many other snack like options.
Atmosphere: 3
Food: 4
Service: 3
Galo Mich
Don't order takeout much less to eat at the place, it is a super slow place to receive both the service and wait for your order to be ready. I do not recommend it even to request a home delivery.
Atmosphere: 5
Food: 5
Service: 1
Dustin Uden
I used to work here a long time ago and I cannot comprehend why every time I come here now it takes 20 + minutes to get my order even if I order one item and then when I actually get my food it's cold and hard what the heck have you done with this place.
Atmosphere: 1
Food: 1
Service: 1
Kevyn Hetrick
Ordered online for a route 44 root beer no ice, waited half an hour to learn they dont have root beer,
Now i have to call corporate to get a refund, never come to this sonic, they take forever just to say they are out.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Charles
Sat in the drive thru for awhile with one other car in the area and never got serviced. Saw an employee look at us and didn’t do anything ended up driving away. How is this place still open it’s always an unpleasant experience
07:57am at drive through box. " hello we don't open til 8am " ok ill wait. " we don't open til 8 " ok that's like 3 minutes is it ok to wait? - interactions with customers should always be positive and encouraging to buy their products. Now this is hastings nebraska. But there should be atleast a standard customer service expectation.
Atmosphere: 3
Food: 2
Service: 1
Kevyn Storm
Ordered online for a route 44 root beer no ice, waited half an hour to learn they dont have root beer,
Now i have to call corporate to get a refund, never come to this sonic, they take forever just to say they are out.
Atmosphere: 1
Food: 1
Service: 1
emily brott
Overall they’re really good at getting your drinks and food out fast
Atmosphere: 3
Food: 4
Service: 4
Jason Whetstine
Speaker didn’t work, employee came out to take my order. I ordered and got worrying drink and wrong size side order. No sauce, 1 napkin. Poor poor poor service.
Atmosphere: 1
Food: 5
Service: 1
Kat Majerus
I've given them 10 chances. Takes way too long and my orders are never correct. Huge waste of time and money.
Love the summer deals!
I got this disgusting grillos drink. This tastes like red 40 but green it is so disgusting. I will never be ordering this again and neither should you.
Atmosphere: 5
Food: 2
Service: 5
First issue was the employee could not hear me, she said ‘I’ll come out there, having trouble hearing you’. After 8 minutes passed and she still had not come out to my car, I downloaded the app, created an account, placed order, and paid with Apple Pay. Then the app gave me a prompt saying it could not verify if order was placed, and I should check for email. My order did not get placed. Round 2 of ordering by pressing red button. Still can’t hear me, ‘I’m coming out there’. She comes out and takes my order. I swipe my card in the kiosk, does not take my payment apparently because when my food comes out I’m asked to pay again. To top all of this off, let me post a pic of what the hotdog looked like when I opened it.
Atmosphere: 1
Food: 1
Service: 1
How is it that you can make a precise order on the app saying light ice and they still fill the darn cup up 3/4 of the way with freaking ice.!??
Food: 2
Service: 2
No mistakes and faster than normal but they gave me pre opened sauces that were crusty.
Atmosphere: 3
Food: 3
Service: 3
Service can be slow due to too few workers, so I would order ahead if possible. Plus, using the app saves more $$!! Even if it glitches out, they will honor the deals you just have to ask. 😏
Kid-friendliness: Yes, kids menu available plus many other snack like options.
Atmosphere: 3
Food: 4
Service: 3
Don't order takeout much less to eat at the place, it is a super slow place to receive both the service and wait for your order to be ready. I do not recommend it even to request a home delivery.
Atmosphere: 5
Food: 5
Service: 1
I used to work here a long time ago and I cannot comprehend why every time I come here now it takes 20 + minutes to get my order even if I order one item and then when I actually get my food it's cold and hard what the heck have you done with this place.
Atmosphere: 1
Food: 1
Service: 1
Ordered online for a route 44 root beer no ice, waited half an hour to learn they dont have root beer,
Now i have to call corporate to get a refund, never come to this sonic, they take forever just to say they are out.
Atmosphere: 1
Food: 1
Service: 1
Sat in the drive thru for awhile with one other car in the area and never got serviced. Saw an employee look at us and didn’t do anything ended up driving away. How is this place still open it’s always an unpleasant experience
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
07:57am at drive through box. " hello we don't open til 8am " ok ill wait. " we don't open til 8 " ok that's like 3 minutes is it ok to wait? - interactions with customers should always be positive and encouraging to buy their products. Now this is hastings nebraska. But there should be atleast a standard customer service expectation.
Atmosphere: 3
Food: 2
Service: 1
Ordered online for a route 44 root beer no ice, waited half an hour to learn they dont have root beer,
Now i have to call corporate to get a refund, never come to this sonic, they take forever just to say they are out.
Atmosphere: 1
Food: 1
Service: 1
Overall they’re really good at getting your drinks and food out fast
Atmosphere: 3
Food: 4
Service: 4
Speaker didn’t work, employee came out to take my order. I ordered and got worrying drink and wrong size side order. No sauce, 1 napkin. Poor poor poor service.
Atmosphere: 1
Food: 5
Service: 1
I've given them 10 chances. Takes way too long and my orders are never correct. Huge waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Loading...