Freddy's Frozen Custard & Steakburgers

I had ordered a three scoop custard in a cup at the beginning and said I'd pick up before I leave. I went to get it after I had finished my food only to realize she never out on the ticket. Then I ordered and paid for one and waited over 10 minutes for it. She said they were backed up. She could have done it herself right aqay.

My chicken sandwich was great

Everything I've had is really good. But the frozen custard... OMG it's a little piece of heaven in your mouth. Yuummmmm

Their milkshakes are amazing.

Patty melt very tasty

They have really good food. Their French fries are awesome. They have a really good prime rib burger.
And and they are always friendly.

Best French fries in town

Good food.

My experience here was absolutely delightful. I mean seriously, incredible. The food was good, as was the ice cream. The restaurant was clean.

But the customer service i received was phenomenal. Me and my boyfriend came in at 9 (an hour til close) and wanted to dine in. Before I walked in I was praying that they would be nice to us because i’ve had really poor experiences at other restaurants in the past who will get pissy if you come in close to closing time.

However, we could not have experienced better customer service. There was a ginger employee who was incredibly helpful and friendly. He informed us that the vacuum they were using might be loud, and that the soda machine nozzles were off but if we needed anything he would be more then happy to some behind the counter. He also just had a very friendly demeanor that really made me and my boyfriend’s night. if he’s not already a manager, make him one !

Stumbled across this one by accident last week. We hadn't been to Freddy's in forever but I had free custard coupons to use up. Turns out Tuesdays are Family Night and kids eat free with adult combo purchases.
Food came out hot and fresh. Kids got their treats. Saved a pretty penny. Customer service was great! (South 48th location)

Kid-friendliness: One of the kids favorite places!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pickle, Fries and Shake, French Fries

They messed up my order and stole $2 of my money giving me fries instead of curds and they put my chilli cheese fries in the bag virtually so it dumped out into the bag a very frustrating experience

Service: 2

Amazing place. Perfect employees. And the Freddy's app is easy to navigate!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, French Fries, Cheese Curds, Onion Rings

The staff here are incredibly kind and patient, I deeply appreciate how understanding they are about dietary restrictions, they're quick to fix any mistake, and they are sure to make the customer happy. Easily my top favorite place to get food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

GOOD STUFF!!!

Atmosphere: 5

Food: 5

Service: 5

Waited in drive through for 25 minutes. Got order and was missing fries. Wasn't worth turning around to deal with. Take your 3.50