Love the new manager there and what he’s doing to make it a great experience, especially for my kids. Thanks!
Kid-friendliness: He got all the kids the Kristy Kreme hats and they loved them.
Tim Ivanchuk
Waiting in like for over 15m when there's only 1 person in line, 4 employees, 0 people in the drive thru.. Tell me you don't care about your job or your customers without telling me you don't care about your job or your customers. Lamar's Donuts it is.
Atmosphere: 3
Service: 1
Patty “MVP” MyHomie
I did order through them for larger events until today. Third time in a row they managed to not only screw up but not have ready 25 dozen donuts. A order I placed days in advance. I needed to pick up the donuts at 7:00 a.m. they were not even ready until 7:40 a.m. The incompetence of the employees at this place is astonishing. Watching them for 40 minutes was something to behold. I don't think the manager ever actually did any work while I was in there. Just walked in circles looking busy. He had the motivation of someone who just smoked 40 bong rips.
Atmosphere: 2
Food: 2
Service: 1
Levi B
They aren't even answering the phones after 8+ calls over an order. Unprofessional, long waits, and not worth ordering from.
Atmosphere: 1
Jason Moyer
Rude staff they weren't busy but kept hollering if we were ready yet our 7 and 8 year old were trying to pick donuts which the selection was slim cause they didn't want to make anymore
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Original Glazed Dozen
BG8s
Was there at 7:30 AM were out of everything, n
Atmosphere: 1
Food: 1
Service: 2
Erin Sandquist
Pretty underwhelming customer service. Cashier couldn't figure out how to scan my phone for my rewards and just shrugged his shoulders after spending over $30 for 2 dozen donuts. Done with KK.
Atmosphere: 3
Food: 3
Service: 1
Devante Thompson
Lobby is never open staff is super rude and they don't make fresh donuts every day.
Have been 3 times in the last week and all they have had was glazzed. Horribly managed!!!
Atmosphere: 1
Food: 1
Service: 1
Sherry Koenigsman
The last time I visited Krispy Kreme the Lobby wasn't open, and they served one kind of donut, which was also the case on my previous visit. My granddaughters had to frost their own donuts because all they sold was glazed. If I visit a donut shop I expect there to be more than one kind of donut. All in all, TERRIBLE experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Glazed Dozen
Natacha Hudson
Me and my daughter stopped in today and the Black gentleman working absolutely made our visit memorable...Thank you from Patterson, CA
For the third time in a row, I went in to get a variety of donuts. However, they never seem to have a variety. They run out of everything shortly after they open and only have glazed donuts for the rest of the day. They need to start making more of the other kinds of donuts in the morning, or they need to learn how to make more of the other donuts, besides glazed, throughout the day. VERY disappointed.
Atmosphere: 3
Food: 3
Service: 3
Swift
drive through, very good service, donuts are good, but a little small. I understand, love it!
Atmosphere: 4
Food: 4
Service: 5
Hailey Irene
Paid in advance for an online order drink. Waited in line for the drive through just to be told I have to going the lobby to pick up prepaid orders. Umm, okay? Does it really make a difference. The drink should be made if I paid for it 10 minutes ago. You’re that lazy that you can’t just hand it to me? So I have to wait for the people ahead of me in the drive through just to get out of the drive through. Then I get inside the lobby and it is packed. And no prepaid orders are being set out. What’s the point in even having an order online option? Do better KK. Waste of time
Gus Burhoop
3rd time I drove up an hour with the kids and they only had glazed and chocolate. It's a donut bakery with no donuts. Pathetic. 1 time understandable, 2 times kinda sucks but ok, 3rd time we won't be back.
Atmosphere: 3
Food: 1
Service: 1
LaSha Neal
Krispy Kreme is Krispy Kreme.
But I have came here 3 times in the last 24 hours. Simply trying to get some Halloween Donuts. Everyone was rude except for the nice lady I met yesterday. But August and Christina were both very rude and unprofessional. Imagine being a GM and being rude to a person at 6:15 in the morning about donuts..
I explained I had came multiple times and wanted to know if they would be out for the whole day… and if they were making a more an idea of when they would be ready because I would be back.
She gets on the mic cuts me off and tells me, ‘They had a busy night, and unfortunately there is nothing they can do and they sold out last night’ with a very condescending and rude tone.
I said, ‘Ma’am there is no need to be rude I was just trying to see if you guys were making more or out for the day.’
Christina pretty much says again, ‘You were complaining about the donuts, as I was saying again I am working on making more - I wasn’t being rude and if you took it like that. Ok.’
Just imagine choosing to work at a job where you are rude to people about donuts is crazy, there is literally no reason to be rude to me about a question especially when I’m showing you respect. You are the same kind of person who talks to customers like trash and when you meet someone that returns the energy you play victim.
This is not my first rodeo with these donuts and you honestly just made a sweet little gesture I like to do with my children kind of miserable.. I’m assuming like you are walking around in a donut shop mad at the world, at 6 in the morning!
I’m not sure who is in the photo because when I got to the window they walked away, as they do EVERYTIME they are rude! i hope you have the day you deserve Christina ?
EDIT: They charged me for my online order for these donuts and I had to call this morning and the lady is in back talking about, ‘Why didn’t I call Saturday?’
Whyyyyyy do I need to call for an order you told me you didn’t have at 6 am.
Then put my reason for refund that I didn’t want them lol throw this Krispy Kreme and management in the ?
Love the new manager there and what he’s doing to make it a great experience, especially for my kids. Thanks!
Kid-friendliness: He got all the kids the Kristy Kreme hats and they loved them.
Waiting in like for over 15m when there's only 1 person in line, 4 employees, 0 people in the drive thru.. Tell me you don't care about your job or your customers without telling me you don't care about your job or your customers. Lamar's Donuts it is.
Atmosphere: 3
Service: 1
I did order through them for larger events until today. Third time in a row they managed to not only screw up but not have ready 25 dozen donuts. A order I placed days in advance. I needed to pick up the donuts at 7:00 a.m. they were not even ready until 7:40 a.m. The incompetence of the employees at this place is astonishing. Watching them for 40 minutes was something to behold. I don't think the manager ever actually did any work while I was in there. Just walked in circles looking busy. He had the motivation of someone who just smoked 40 bong rips.
Atmosphere: 2
Food: 2
Service: 1
They aren't even answering the phones after 8+ calls over an order. Unprofessional, long waits, and not worth ordering from.
Atmosphere: 1
Rude staff they weren't busy but kept hollering if we were ready yet our 7 and 8 year old were trying to pick donuts which the selection was slim cause they didn't want to make anymore
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Original Glazed Dozen
Was there at 7:30 AM were out of everything, n
Atmosphere: 1
Food: 1
Service: 2
Pretty underwhelming customer service. Cashier couldn't figure out how to scan my phone for my rewards and just shrugged his shoulders after spending over $30 for 2 dozen donuts. Done with KK.
Atmosphere: 3
Food: 3
Service: 1
Lobby is never open staff is super rude and they don't make fresh donuts every day.
Have been 3 times in the last week and all they have had was glazzed. Horribly managed!!!
Atmosphere: 1
Food: 1
Service: 1
The last time I visited Krispy Kreme the Lobby wasn't open, and they served one kind of donut, which was also the case on my previous visit. My granddaughters had to frost their own donuts because all they sold was glazed. If I visit a donut shop I expect there to be more than one kind of donut. All in all, TERRIBLE experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Original Glazed Dozen
Me and my daughter stopped in today and the Black gentleman working absolutely made our visit memorable...Thank you from Patterson, CA
Restaurantji Recommends
For the third time in a row, I went in to get a variety of donuts. However, they never seem to have a variety. They run out of everything shortly after they open and only have glazed donuts for the rest of the day. They need to start making more of the other kinds of donuts in the morning, or they need to learn how to make more of the other donuts, besides glazed, throughout the day. VERY disappointed.
Atmosphere: 3
Food: 3
Service: 3
drive through, very good service, donuts are good, but a little small. I understand, love it!
Atmosphere: 4
Food: 4
Service: 5
Paid in advance for an online order drink. Waited in line for the drive through just to be told I have to going the lobby to pick up prepaid orders. Umm, okay? Does it really make a difference. The drink should be made if I paid for it 10 minutes ago. You’re that lazy that you can’t just hand it to me? So I have to wait for the people ahead of me in the drive through just to get out of the drive through. Then I get inside the lobby and it is packed. And no prepaid orders are being set out. What’s the point in even having an order online option? Do better KK. Waste of time
3rd time I drove up an hour with the kids and they only had glazed and chocolate. It's a donut bakery with no donuts. Pathetic. 1 time understandable, 2 times kinda sucks but ok, 3rd time we won't be back.
Atmosphere: 3
Food: 1
Service: 1
Krispy Kreme is Krispy Kreme.
But I have came here 3 times in the last 24 hours. Simply trying to get some Halloween Donuts. Everyone was rude except for the nice lady I met yesterday. But August and Christina were both very rude and unprofessional. Imagine being a GM and being rude to a person at 6:15 in the morning about donuts..
I explained I had came multiple times and wanted to know if they would be out for the whole day… and if they were making a more an idea of when they would be ready because I would be back.
She gets on the mic cuts me off and tells me, ‘They had a busy night, and unfortunately there is nothing they can do and they sold out last night’ with a very condescending and rude tone.
I said, ‘Ma’am there is no need to be rude I was just trying to see if you guys were making more or out for the day.’
Christina pretty much says again, ‘You were complaining about the donuts, as I was saying again I am working on making more - I wasn’t being rude and if you took it like that. Ok.’
Just imagine choosing to work at a job where you are rude to people about donuts is crazy, there is literally no reason to be rude to me about a question especially when I’m showing you respect. You are the same kind of person who talks to customers like trash and when you meet someone that returns the energy you play victim.
This is not my first rodeo with these donuts and you honestly just made a sweet little gesture I like to do with my children kind of miserable.. I’m assuming like you are walking around in a donut shop mad at the world, at 6 in the morning!
I’m not sure who is in the photo because when I got to the window they walked away, as they do EVERYTIME they are rude! i hope you have the day you deserve Christina ?
EDIT: They charged me for my online order for these donuts and I had to call this morning and the lady is in back talking about, ‘Why didn’t I call Saturday?’
Whyyyyyy do I need to call for an order you told me you didn’t have at 6 am.
Then put my reason for refund that I didn’t want them lol throw this Krispy Kreme and management in the ?
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Original Glazed Dozen
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