McDonald's

1028 Saunders Ave, Lincoln
(402) 476-2538

Recent Reviews

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anna p

This is what I got here!! Humm. Decent service ;]

Amanda Smith

We ordered on the app and it took about 30 minutes of waiting for my husband to walk in and get our order and it was just sitting on the counter….. by this point our food was cold. Such bad service, employees did not care when it was pointed out that we had waited for a long time.

Atmosphere: 1

Service: 1

Scott Smith

Incompetent staff and cold food. 25 minute wait for food. Avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Dana Sutherland

The woman working was horrible. She was telling everyone, drive-thru included, that she was the only one working and wouldn't be able to serve them if she didn't get to them before 11 which was a lie. As we stood there waiting for our food we could clearly see that she had 2 other employees with her. We ordered our food to dine in and we promptly got kicked out 5 minutes after sitting down. We just came into town after a 13 hour trip and just wanted to eat and be out of our vehicle for a little bit before we went to our hotel. Safe to say we will not be back for the duration of our visit!!

Atmosphere: 1

Food: 3

Service: 1

Alaysia Smith

The manager was rude the food was cold even through I asked for it cook to order and the fries were re dipped in the oil. They repress the timer on the food so be careful eating there if you decide to risk it

Atmosphere: 1

Food: 1

Service: 1

revenger 82

Was quick

Brenda Bartlett

This location either needs to get some competent employees or shut it down. Went in this morning and ordered a sausage biscuit meal with a drink, and was told to pull ahead. I get to the first window and was told my total was $21.97! I immediately questioned that, and the gal said she switched orders. Okay, it happens. But THEN she proceeds to tell me my total was $5.27, which was $1.24 more than 24 hours prior! This gal didn't speak very good English to begin with, and did absolutely nothing to explain WHY the price jumped basically 25% in 25 hours. I told her to cancel it and left. This location ALWAYS has issues in one form or another, and has different people working there every time you go in. Get your ducks in a row or close this location. I won't be patronizing this location anymore.

Food: 1

Service: 1

Darrel Lovenburg

I don't know who trains the employees.
They definitely do NOT do a very good job of it!
Ordered 2 Mcribs... neither one had bbq sauce on it, how hard is it to train people on how to make a sandwich??
The bbq sauce makes the sandwich...
The picture on the menu even shows a picture of how it's spose to be made.
This is not the first time this has happened, seems like every year they do it wrong

Food: 1

Orion Diaz

Just McDonald's terrible food terrible service!

Atmosphere: 2

Food: 2

Service: 2

Randy Parks

McDonald's food is bad so is the service, the hamburger patties or so freaking tiny, whatever happen too big hamburger, I need to put five of McDonald's patties to make a good size hamburger !!!!

wes bosco

I asked for a straw in the drive through tonight because there wasn't one in the bag.

The lady ran off for a minute before coming back to throw a large wad of straws in my truck.

Sadly it's not the first time I've had terrible service at this location .

Atmosphere: 1

Food: 3

Service: 1

Breana

When going to Mc.D's, I don't expect much. The last few times I went, it's been the same thing. When I ordered a Frappe or any drink, it was messy and sticky all over. I asked for napkins before they handed the drink to me. Normally, this would call for wiping the drink off. Nope, they would hand it to me with the chocolate dripping/ syrup dripping down towards me, so that is what I have to grab. Is it so hard to train people to have basic pride in their work. This is usually afternoon. I feel like the management is lacking around this time. Quality control is out the window.

Atmosphere: 2

Food: 3

Service: 2

Jasmine Sharpless-Powell

Every time I've gone here there's been something wrong with my order. My most recent experience is when I ordered 2 small fries no salt and when my order was brought out the lady asked if I had a medium. I said no and she asked if I would still take the medium saying it was the same. I know it's not and stated as such and she still made me take it. I was to tired that night to argue about it but the service here is unacceptable.

D S.

Typical McDonald's.

Atmosphere: 4

Food: 5

Service: 5

Patrick Prior

Wrong order. Wouldn't correct. I asked for 3 sausage biscuits and got 2. They argued with me. Ruined my morning.

Atmosphere: 1

Food: 1

Service: 1

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