I order take out and when I got home, they shorted us an item. I immediately called them to tell them and I got a recording that said they were busy and could not answer my call. They said to call back later at a less busy time. I did and always got the same message saying, they were too busy. I never go the problem resolved because they DON'T ANSWER THEIR PHONE, EVER!!!!!
Atmosphere: 1
Food: 1
Service: 1
Dwayne Novak
Excellent job 👍
Atmosphere: 4
Food: 5
Service: 5
Sara Shettlesworth
great place for a good salad
Food: 5
Linda Robb
New manager- much better over all service! Food seems to have improved as well. Much faster drive through. Congratulations!
Food: 5
Service: 5
Mandy Moore
Always amazing food. Never have any issues. Fast and courteous customer service.
Atmosphere: 5
Food: 5
Service: 5
dlspeiker
I love coming here. It’s a couple steps above fast food but still affordable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Tuna Salad Sandwich
Jason Babcock
The food was better this time than last. Still think the quantity and quality of food is too high priced. Also, don't provide recycling receptacles if you aren't really going to recycle.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Creamy Tomato Soup
Evada Palmer
I love Panera, especially the pine lake location. The employees at this location were so loud and unprofessional. I was trying to study and they kept yelling at each other in the kitchen, saying they needed to "get fired or get a raise." Also, the kiosks said everything was sold out, even though people were able to order those same things at the counter.
Atmosphere: 1
Food: 4
Service: 2
Nat Crawford
Put an online order, but it took an additional 30 minutes to receive my order. No explanation or apology. This wasn’t even during the lunch hour.
Atmosphere: 3
Service: 1
Lauren Taylor
Only thing I got was soup and this is how it came.
Order lunch for work, soup and sandwichs. What a joke got cups of soups instead of bowls that we ordered which were cold and flavorless. Ordered a dipping sandwich. No au jue.
Food: 1
Service: 1
Emily Maw
Yeah why did it take 28 minutes to heat up my Mac and cheese when I’m the only person in drive through…
Atmosphere: 3
Food: 2
Service: 2
Michael Reinmiller
Excellent food excellent service excellent atmosphere what I really loved about this place is they also help the local community.
Atmosphere: 5
Food: 5
Service: 5
R Miller
Apparently a tough day for Panera, they forgot to give me my sandwich. Out of broccoli soup as well as bread bowls. Also didn't do the replacement items we chose
Atmosphere: 1
Food: 1
Service: 1
Kaleb Stahr
What an EPIC disaster! Management is terrible, people waiting around for 10 -20 minutes for a bowl of soup? GTFO! If you can't handle the online order volume, simply stop doing it. Your store is a disgrace!
I order take out and when I got home, they shorted us an item. I immediately called them to tell them and I got a recording that said they were busy and could not answer my call. They said to call back later at a less busy time. I did and always got the same message saying, they were too busy. I never go the problem resolved because they DON'T ANSWER THEIR PHONE, EVER!!!!!
Atmosphere: 1
Food: 1
Service: 1
Excellent job 👍
Atmosphere: 4
Food: 5
Service: 5
great place for a good salad
Food: 5
New manager- much better over all service! Food seems to have improved as well. Much faster drive through. Congratulations!
Food: 5
Service: 5
Always amazing food. Never have any issues. Fast and courteous customer service.
Atmosphere: 5
Food: 5
Service: 5
I love coming here. It’s a couple steps above fast food but still affordable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Tuna Salad Sandwich
The food was better this time than last. Still think the quantity and quality of food is too high priced. Also, don't provide recycling receptacles if you aren't really going to recycle.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Creamy Tomato Soup
I love Panera, especially the pine lake location. The employees at this location were so loud and unprofessional. I was trying to study and they kept yelling at each other in the kitchen, saying they needed to "get fired or get a raise." Also, the kiosks said everything was sold out, even though people were able to order those same things at the counter.
Atmosphere: 1
Food: 4
Service: 2
Put an online order, but it took an additional 30 minutes to receive my order. No explanation or apology. This wasn’t even during the lunch hour.
Atmosphere: 3
Service: 1
Only thing I got was soup and this is how it came.
Restaurantji Recommends
Order lunch for work, soup and sandwichs. What a joke got cups of soups instead of bowls that we ordered which were cold and flavorless. Ordered a dipping sandwich. No au jue.
Food: 1
Service: 1
Yeah why did it take 28 minutes to heat up my Mac and cheese when I’m the only person in drive through…
Atmosphere: 3
Food: 2
Service: 2
Excellent food excellent service excellent atmosphere what I really loved about this place is they also help the local community.
Atmosphere: 5
Food: 5
Service: 5
Apparently a tough day for Panera, they forgot to give me my sandwich. Out of broccoli soup as well as bread bowls. Also didn't do the replacement items we chose
Atmosphere: 1
Food: 1
Service: 1
What an EPIC disaster! Management is terrible, people waiting around for 10 -20 minutes for a bowl of soup? GTFO! If you can't handle the online order volume, simply stop doing it. Your store is a disgrace!
Loading...