Ordered delivery to find out DoorDash delivers for them now. At that moment, I knew this experience would be awful. The food was cold and dropped on the ground. Also paid $70 for the pizza which seems high considering it was only two large pizzas. Probably because it’s on DoorDash…. Called the store and spoke to “the manager” who apparently didn’t like what I had to say and hung up on me. I’ve always had quick delivery and good pizza from this location. Do better, hire a delivery driver.
Atmosphere: 1
Food: 1
Service: 1
Laura Hakenkamp
I had a babysitter and ordered pizza through this store for my kids. They claim that they called me when they were trying to deliver. My husband answered and couldn’t hear anything since we are at a wedding. The babysitter reached out 45 minutes after it said it had been delivered on the app and they claimed they had it in store. She loaded my kids up to go grab it, and they claimed there was nothing. They had her pay for it, and it was remade. What terrible service!
Atmosphere: 1
Food: 1
Service: 1
Christina Albert
They told me 16 to 26 minutes took at least 45 my biggest problem was no gloves, hair net, apron every time her hands were free, she wiped them on her street clothes sweating profusely 70 Dollar bill
Food: 2
Service: 1
Jeremy Stroud
Good food and good service.... I was wanting a breakfast with banana foster and they were completely out of bananas....
Elly Stearns
Extremely unprofessional, rude employees. Management is no better. Place is dirty and food is mediocre at best.
Atmosphere: 1
Food: 1
Service: 1
Doth Yeet
My coworker and I ordered a pizza here, when we came in to get it, the cashier had a terrible attitude. She was extremely rude and her tone was even worse. When she retrieved our order, she lightly tossed it on the counter towards us.
Service: 1
Alexis Perolina
I asked for a well done, not burned it down 🤣😭😫
Food: 1
Brett Criss
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Itz Zee
The lady that cashed me out was rudely speaking after I was asking a question about my order.
Service: 1
Huskers92
DO NOT eat here. Employees dont follow sanitation/ food safety. I watched two sweaty heavy set delivery drivers walk in the store and help prepare the pizzas grabbing the peppercinis with their BARE hands. Also watched management grab her cellphone and drank out of her personal drink and went right back to preparing the pizzas also grabbing the peppercinis with her bare hands. Absolutely disgusting and I'm almost positive this is against NE food safety laws. This falls on management but they're too busy throwing their weight around and arguing with their teenage employees.
Recommended dishes: Extra Large New York Style Pizza
Domenico Romano
sad. If you go to buy, they will treat you as worst as they can. I simply won't come back.
Atmosphere: 1
Food: 1
Service: 1
Glade Skinner
Got the wrong pizza and cut it wrong also but tasted ok
Anthony Harvey
I placed a simple cash order that totalled $21.30 I paid with (2) $20 dollar bills. The driver has the audacity to walk away thinking he's getting a 20 dollar tip!! I had to ask for my change back and when doing so I got every excuse in the book from the attitude of being inconvenienced for asking for my change back to saying well that will take all my change in the bank which is not my problem at all. That sounds like a fortune 500 company problem!!! So he proceeds to go to his own wallet and gives me $15 back. First off i was charged a delivery fee to begin with and I'm very courteous when tipping! I think 25% is pretty damn fair! The sheer unprofessionalism left me appalled! I walk around the corner to my kitchen to open a pizza box with a pizza as stiff as a sheet of plywood! For godsakes if I knew that was the quality I was receiving not only would I have NOT tipped, I would of told him to take his Rock hard plywood pizza back to the dump he came from! The pizza wasn't even close to warm at all! I've used papa John's numerous times and never had such a terrible experience! Do not bother with this location, they can't handle the simplest of their job duties. If you want a good papa John's use the downtown lincoln location! I would give 0 stars if it was a option. Save yourself the hassle and if you want fresh hot pizza and not get swindled use the downtown lincoln location off of 17th and Q. Trust me it's worth the drive out of the way for what you'll receive.
Atmosphere: 2
Food: 1
Service: 1
BitterManx0 1
An amazing little Papa John's, never had a bad order from them thus far, and the staff has always been friendly when I go in :)
Ordered delivery to find out DoorDash delivers for them now. At that moment, I knew this experience would be awful. The food was cold and dropped on the ground. Also paid $70 for the pizza which seems high considering it was only two large pizzas. Probably because it’s on DoorDash…. Called the store and spoke to “the manager” who apparently didn’t like what I had to say and hung up on me. I’ve always had quick delivery and good pizza from this location. Do better, hire a delivery driver.
Atmosphere: 1
Food: 1
Service: 1
I had a babysitter and ordered pizza through this store for my kids. They claim that they called me when they were trying to deliver. My husband answered and couldn’t hear anything since we are at a wedding. The babysitter reached out 45 minutes after it said it had been delivered on the app and they claimed they had it in store. She loaded my kids up to go grab it, and they claimed there was nothing. They had her pay for it, and it was remade. What terrible service!
Atmosphere: 1
Food: 1
Service: 1
They told me 16 to 26 minutes took at least 45 my biggest problem was no gloves, hair net, apron every time her hands were free, she wiped them on her street clothes sweating profusely 70 Dollar bill
Food: 2
Service: 1
Good food and good service.... I was wanting a breakfast with banana foster and they were completely out of bananas....
Extremely unprofessional, rude employees. Management is no better. Place is dirty and food is mediocre at best.
Atmosphere: 1
Food: 1
Service: 1
My coworker and I ordered a pizza here, when we came in to get it, the cashier had a terrible attitude. She was extremely rude and her tone was even worse. When she retrieved our order, she lightly tossed it on the counter towards us.
Service: 1
I asked for a well done, not burned it down 🤣😭😫
Food: 1
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
The lady that cashed me out was rudely speaking after I was asking a question about my order.
Service: 1
DO NOT eat here. Employees dont follow sanitation/ food safety. I watched two sweaty heavy set delivery drivers walk in the store and help prepare the pizzas grabbing the peppercinis with their BARE hands. Also watched management grab her cellphone and drank out of her personal drink and went right back to preparing the pizzas also grabbing the peppercinis with her bare hands. Absolutely disgusting and I'm almost positive this is against NE food safety laws. This falls on management but they're too busy throwing their weight around and arguing with their teenage employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Prompt service and quality food. Best pizza
Dietary restrictions: Gluten free options 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
sad. If you go to buy, they will treat you as worst as they can. I simply won't come back.
Atmosphere: 1
Food: 1
Service: 1
Got the wrong pizza and cut it wrong also but tasted ok
I placed a simple cash order that totalled $21.30 I paid with (2) $20 dollar bills. The driver has the audacity to walk away thinking he's getting a 20 dollar tip!! I had to ask for my change back and when doing so I got every excuse in the book from the attitude of being inconvenienced for asking for my change back to saying well that will take all my change in the bank which is not my problem at all. That sounds like a fortune 500 company problem!!! So he proceeds to go to his own wallet and gives me $15 back. First off i was charged a delivery fee to begin with and I'm very courteous when tipping! I think 25% is pretty damn fair! The sheer unprofessionalism left me appalled! I walk around the corner to my kitchen to open a pizza box with a pizza as stiff as a sheet of plywood! For godsakes if I knew that was the quality I was receiving not only would I have NOT tipped, I would of told him to take his Rock hard plywood pizza back to the dump he came from! The pizza wasn't even close to warm at all! I've used papa John's numerous times and never had such a terrible experience! Do not bother with this location, they can't handle the simplest of their job duties. If you want a good papa John's use the downtown lincoln location! I would give 0 stars if it was a option. Save yourself the hassle and if you want fresh hot pizza and not get swindled use the downtown lincoln location off of 17th and Q. Trust me it's worth the drive out of the way for what you'll receive.
Atmosphere: 2
Food: 1
Service: 1
An amazing little Papa John's, never had a bad order from them thus far, and the staff has always been friendly when I go in :)
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza, Garlic Knots
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