Food way to salty and the drive-thru is pretty slow.$ 59 down the drain. I don't think I'll go back.
Atmosphere: 4
Food: 1
Service: 3
Jamie nelson
This is a frequent of ours!!! Love PepperJax!
Atmosphere: 5
Food: 5
Service: 5
Samantha Halferty
My husband and I came in today (9/14) around 1:30pm and from the second we walked in the employees were so disengaged, bothered and rude. The dining room was filthy and the food prep looked so old. The woman making my burrito got such an attitude when I asked her to please stir the cheese before putting it on my food. The counter was wet and the foil as well causing my tortilla to get wet and when I asked her to please get me a new one she rolled her eyes. She was moving so sloppy causing a pepper to get in my food and I’m allergic so I asked her to remove the pepper and she said do you want me to do anything else. I was so appalled. The chips for my husbands nachos where so stale and gross I couldn’t believe the experience we received and had to pay 48$. The bathroom had bugs on the floor and was gross. Definitely will never return to this location on N 27th.
Atmosphere: 1
Food: 1
Service: 1
James Johnson
Absolutely terrible customer service, had to leave and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Damion Riblett
Ordered nachos and didn’t even get chip for them how you for get chips on nachos
Jerome Coleman
Female employee was rude will not return. Waiting 10 mins and I was the only one in the restaurant
Atmosphere: 2
Food: 3
Service: 1
Amber Anderson
I usually like to go to this location they are usaully very friendly and interact with my babies (1 and 3 year olds) portion are usually pretty good but my experience tonight oh man if I could rate it zero stars I would the people working clearly did not want to be there i ordered a rice bowl and a side of shrimp for my so kids dad ordered a Philly and I got mini corn dog kids meal for my daughter they made my rice bowl and seemed very irritated that I asked for no beans extra rice and apparently they had used the last rice in my bowl and so said I couldn't get extra rice. As the kid is finishing up my bowl he noticed my kids dad was picking up our tray to walk away and he proceeded to lean over and ask the girl if i paid already (which i did) and made me feel like he thought we was trying to steal our food when we was dining in. After my toppings were put on I said did you guys get more rice because I would like more rice and he was MAD!!! My rice bowl with my toppings on it didnt even fill up half of the black to go bowl I felt very cheated i paid 50 dollars for our meal and even tipped them. I have never been treated that way at this store before, but I guarantee you I won't be going back to this location i love pepperjax but if they dont get it together I won't go back. If you can avoid going to this location I definetly would
Atmosphere: 1
Food: 3
Service: 1
Holloway Haven
Food was so so and gave the whole family the runs
Atmosphere: 5
Food: 3
Service: 5
Mary Butts
Service is terrible! Stood in line for 10 minutes. Line never moved. They were doing online and drive thru orders and couldn't keep up. Would have waited but every table in the store was dirty. I have brought the dirty table problem to the attention of company and nothing changes. Used to be a favorite place to eat. Now we maybe go once a month if even that often. Dirty dining area makes me wonder about the kitchen area. My husband has had to clean our table the last 4 times we've been there. As much as we like there food, can't see us going back. We were at the North 27th location.
Bree Costa
The service here was so great! Very friendly and they checked in and made sure everything was good. Loved the mushroom gravy and the cheese curds!
Steak rice bowl has been a favorite meal of mine for a decade now!
Food: 5
Service: 5
Recommended dishes: Steak Rice Bowl
Frequent Traveler
Great place
Atmosphere: 3
Food: 5
Service: 5
Jett Kearney
I loved the smell of the food on the grill as you walk in to them making it right in front of me.
Atmosphere: 5
Food: 5
Service: 5
Saraah Davison
May 18, 2025 at 7:45pm. The first guy on the line was great. Great attitude, speed, and friendliness. The second guy on the line had his pants below his knees and no hair net on his beard, which also wasn’t clean didn’t offer any cheese and was upset when I asked for it. The girl on the cold station had an attitude. I understand it’s food service work but you don’t need to be rude to customers. We weren’t the only ones she was rude to as well.
Atmosphere: 1
Food: 4
Service: 1
Sipan Alama
Went in to grab a bite and worker shows very mean attitude this was my first time here she was talking to me very rude I’ll be sure not to come here again if they will act like that
Food way to salty and the drive-thru is pretty slow.$ 59 down the drain. I don't think I'll go back.
Atmosphere: 4
Food: 1
Service: 3
This is a frequent of ours!!! Love PepperJax!
Atmosphere: 5
Food: 5
Service: 5
My husband and I came in today (9/14) around 1:30pm and from the second we walked in the employees were so disengaged, bothered and rude. The dining room was filthy and the food prep looked so old. The woman making my burrito got such an attitude when I asked her to please stir the cheese before putting it on my food. The counter was wet and the foil as well causing my tortilla to get wet and when I asked her to please get me a new one she rolled her eyes. She was moving so sloppy causing a pepper to get in my food and I’m allergic so I asked her to remove the pepper and she said do you want me to do anything else. I was so appalled. The chips for my husbands nachos where so stale and gross I couldn’t believe the experience we received and had to pay 48$. The bathroom had bugs on the floor and was gross. Definitely will never return to this location on N 27th.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible customer service, had to leave and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Ordered nachos and didn’t even get chip for them how you for get chips on nachos
Female employee was rude will not return. Waiting 10 mins and I was the only one in the restaurant
Atmosphere: 2
Food: 3
Service: 1
I usually like to go to this location they are usaully very friendly and interact with my babies (1 and 3 year olds) portion are usually pretty good but my experience tonight oh man if I could rate it zero stars I would the people working clearly did not want to be there i ordered a rice bowl and a side of shrimp for my so kids dad ordered a Philly and I got mini corn dog kids meal for my daughter they made my rice bowl and seemed very irritated that I asked for no beans extra rice and apparently they had used the last rice in my bowl and so said I couldn't get extra rice. As the kid is finishing up my bowl he noticed my kids dad was picking up our tray to walk away and he proceeded to lean over and ask the girl if i paid already (which i did) and made me feel like he thought we was trying to steal our food when we was dining in. After my toppings were put on I said did you guys get more rice because I would like more rice and he was MAD!!! My rice bowl with my toppings on it didnt even fill up half of the black to go bowl I felt very cheated i paid 50 dollars for our meal and even tipped them. I have never been treated that way at this store before, but I guarantee you I won't be going back to this location i love pepperjax but if they dont get it together I won't go back. If you can avoid going to this location I definetly would
Atmosphere: 1
Food: 3
Service: 1
Food was so so and gave the whole family the runs
Atmosphere: 5
Food: 3
Service: 5
Service is terrible! Stood in line for 10 minutes. Line never moved. They were doing online and drive thru orders and couldn't keep up. Would have waited but every table in the store was dirty. I have brought the dirty table problem to the attention of company and nothing changes. Used to be a favorite place to eat. Now we maybe go once a month if even that often. Dirty dining area makes me wonder about the kitchen area. My husband has had to clean our table the last 4 times we've been there. As much as we like there food, can't see us going back. We were at the North 27th location.
The service here was so great! Very friendly and they checked in and made sure everything was good. Loved the mushroom gravy and the cheese curds!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Steak rice bowl has been a favorite meal of mine for a decade now!
Food: 5
Service: 5
Recommended dishes: Steak Rice Bowl
Great place
Atmosphere: 3
Food: 5
Service: 5
I loved the smell of the food on the grill as you walk in to them making it right in front of me.
Atmosphere: 5
Food: 5
Service: 5
May 18, 2025 at 7:45pm. The first guy on the line was great. Great attitude, speed, and friendliness. The second guy on the line had his pants below his knees and no hair net on his beard, which also wasn’t clean didn’t offer any cheese and was upset when I asked for it. The girl on the cold station had an attitude. I understand it’s food service work but you don’t need to be rude to customers. We weren’t the only ones she was rude to as well.
Atmosphere: 1
Food: 4
Service: 1
Went in to grab a bite and worker shows very mean attitude this was my first time here she was talking to me very rude I’ll be sure not to come here again if they will act like that
Atmosphere: 1
Food: 4
Service: 1
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