The gal working today at 2pm was rude to me when I asked if they had Frappes or Frappuccinos. She said they didn’t have it and when I pointed to the sign with the whipped cream top she told me that’s a blender. Then had an attitude the rest of the time. Needless to say we left early. I used to be a barista so I know what it’s like to work a long shift and deal with customers but you don’t have to give me a hard time.
Atmosphere: 3
Food: 3
Service: 1
Jacob Ward
If you are looking for a quiet place to do homework, do not come here. Staff routinely meeting with friends in lobby being very loud. Laughing, saying cuss words, talking way louder than needed. Staff singing music behind counter LOUDLY. I do not expect it to be as quiet as a library but I have noise cancelling over-the-ear headphones on and can hear the conversations happening across the store. DISTRACTING! Go to a library or something. The coffee was good though.
Michelle Libal
I was just there and my coffee was cold so I told them and asked for a new and they were so rude. I will not go back. Terrible service and laughing at me to co workers.
Service: 1
Olivia Lee
Have been here multiple times, the girl doing drive thru orders today at 12:40p cut me off mid coffee order “Okay scoot around” I hadn’t even said the whole order so when I tried to make sure she heard that I needed it to be oat milk she said said “YUP. Scoot. Around.” Like it was an inconvenience that I was there. Not very impressed with her level of customer service.
Atmosphere: 2
Food: 5
Service: 1
Josh
EDIT AUGUST 16,2024 I am upset with this establishment. Not only have I got incorrectly or terribly made poor quality drinks 5 SEPARATE times in the last 2 months. I've also seen employees smoking marijuana on the side of the building. It's hard for me to believe that there is any care or customer service. I complained and a female manager said sorry new employees...I was told that I would receive a $30 credit on my scooters account and I never received it. Because of the issues and I think I'm all done with this scooters.I don't know if I will ever go there ever again.
ORIGINAL POST DECEMBER 2019 We love going to scooters and we usually go there over any other coffee places in Lincoln. Always great coffee and great service. Truly good quality. We will continue to go to scooters whenever we need that extra pick me up 😁
Atmosphere: 1
Food: 1
Service: 1
Angela Blackburn
Tried the new fruit duo for the first time today oh heaven on earth must try this if you haven’t already.
Atmosphere: 5
Food: 5
Service: 5
El Meanawy, Mohamed
The best brand in Nebraska, I love ❤️ it
Atmosphere: 5
Food: 5
Service: 4
Jessica Kahler
Impressed that everything went really smooth and quick through the drive through during morning rush. Food was tasty, but I ordered an Americano and received regular brewed coffee. Really bummed when I got to work.
Atmosphere: 3
Food: 4
Service: 3
Anna Phillips
Customer service and accuracy at this location and are always the best
Sean Norton
Not too pleased with the current policy of not accepting $50 bills. If my charge is $49.99 they will not accept a $50 bill. It’s ok to take three $20’s though smh With prices of a lg smoothie being $7+ I buy 4-5 for my kids and me. Just lost my business over a silly
Best scooters in the world.Someone has been sprinkling the love on this place. From the cleanliness of the tidy dining room to the responsive service inside and drive through you can feel the vibe that you are going to get good things and get them with a genuine smile.Idk if it's just a manager who cares or if a magic ray of sunshine touched this place but seriously the worst thing that I've ever experienced here was a long line for the awesome they have inside.If you are going to scooters go to this one and tip well.Inside has a unique cozy loft for meetings that is cool. Clean restrooms and I mean every time.I've gotten my girlie daughter many a Foo Foo here as well as stopped with my wife during a long bike ride. Weather we were clean and perky or sweaty and tired they treated us like royalty and served up the killer joe with bells on their toes.Cheers awesome people of scooters your super powers have won me over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Hot Hazelnut Caramelicious
Kristen Kelsey
They charge for water.
Nicole Lewis
Quick and easy, as per usual. I didn't get my vanilla in my cold brew, but that's okay, I used a gift card so it's not like I wasted money.
Atmosphere: 5
Food: 4
Service: 5
Amy Meister
Great coffee and breakfast sandwich and amazing service! Highly recommend!!
The gal working today at 2pm was rude to me when I asked if they had Frappes or Frappuccinos. She said they didn’t have it and when I pointed to the sign with the whipped cream top she told me that’s a blender. Then had an attitude the rest of the time. Needless to say we left early. I used to be a barista so I know what it’s like to work a long shift and deal with customers but you don’t have to give me a hard time.
Atmosphere: 3
Food: 3
Service: 1
If you are looking for a quiet place to do homework, do not come here. Staff routinely meeting with friends in lobby being very loud. Laughing, saying cuss words, talking way louder than needed. Staff singing music behind counter LOUDLY. I do not expect it to be as quiet as a library but I have noise cancelling over-the-ear headphones on and can hear the conversations happening across the store. DISTRACTING! Go to a library or something. The coffee was good though.
I was just there and my coffee was cold so I told them and asked for a new and they were so rude. I will not go back. Terrible service and laughing at me to co workers.
Service: 1
Have been here multiple times, the girl doing drive thru orders today at 12:40p cut me off mid coffee order “Okay scoot around” I hadn’t even said the whole order so when I tried to make sure she heard that I needed it to be oat milk she said said “YUP. Scoot. Around.” Like it was an inconvenience that I was there.
Not very impressed with her level of customer service.
Atmosphere: 2
Food: 5
Service: 1
EDIT AUGUST 16,2024
I am upset with this establishment. Not only have I got incorrectly or terribly made poor quality drinks 5 SEPARATE times in the last 2 months. I've also seen employees smoking marijuana on the side of the building. It's hard for me to believe that there is any care or customer service.
I complained and a female manager said sorry new employees...I was told that I would receive a $30 credit on my scooters account and I never received it. Because of the issues and I think I'm all done with this scooters.I don't know if I will ever go there ever again.
ORIGINAL POST DECEMBER 2019
We love going to scooters and we usually go there over any other coffee places in Lincoln. Always great coffee and great service. Truly good quality. We will continue to go to scooters whenever we need that extra pick me up 😁
Atmosphere: 1
Food: 1
Service: 1
Tried the new fruit duo for the first time today oh heaven on earth must try this if you haven’t already.
Atmosphere: 5
Food: 5
Service: 5
The best brand in Nebraska, I love ❤️ it
Atmosphere: 5
Food: 5
Service: 4
Impressed that everything went really smooth and quick through the drive through during morning rush. Food was tasty, but I ordered an Americano and received regular brewed coffee. Really bummed when I got to work.
Atmosphere: 3
Food: 4
Service: 3
Customer service and accuracy at this location and are always the best
Not too pleased with the current policy of not accepting $50 bills. If my charge is $49.99 they will not accept a $50 bill. It’s ok to take three $20’s though smh With prices of a lg smoothie being $7+ I buy 4-5 for my kids and me. Just lost my business over a silly
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great coffee, nice staff, clean location ??
Atmosphere: 5
Food: 5
Service: 5
Best scooters in the world.Someone has been sprinkling the love on this place. From the cleanliness of the tidy dining room to the responsive service inside and drive through you can feel the vibe that you are going to get good things and get them with a genuine smile.Idk if it's just a manager who cares or if a magic ray of sunshine touched this place but seriously the worst thing that I've ever experienced here was a long line for the awesome they have inside.If you are going to scooters go to this one and tip well.Inside has a unique cozy loft for meetings that is cool. Clean restrooms and I mean every time.I've gotten my girlie daughter many a Foo Foo here as well as stopped with my wife during a long bike ride. Weather we were clean and perky or sweaty and tired they treated us like royalty and served up the killer joe with bells on their toes.Cheers awesome people of scooters your super powers have won me over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Hot Hazelnut Caramelicious
They charge for water.
Quick and easy, as per usual. I didn't get my vanilla in my cold brew, but that's okay, I used a gift card so it's not like I wasted money.
Atmosphere: 5
Food: 4
Service: 5
Great coffee and breakfast sandwich and amazing service! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
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