Customer service and accuracy at this location and are always the best
Sean Norton
Not too pleased with the current policy of not accepting $50 bills. If my charge is $49.99 they will not accept a $50 bill. It’s ok to take three $20’s though smh With prices of a lg smoothie being $7+ I buy 4-5 for my kids and me. Just lost my business over a silly
Atmosphere: 1
Food: 3
Service: 1
Cory Martin
Great coffee, nice staff, clean location ??
Atmosphere: 5
Food: 5
Service: 5
James Ross
Best scooters in the world.Someone has been sprinkling the love on this place. From the cleanliness of the tidy dining room to the responsive service inside and drive through you can feel the vibe that you are going to get good things and get them with a genuine smile.Idk if it's just a manager who cares or if a magic ray of sunshine touched this place but seriously the worst thing that I've ever experienced here was a long line for the awesome they have inside.If you are going to scooters go to this one and tip well.Inside has a unique cozy loft for meetings that is cool. Clean restrooms and I mean every time.I've gotten my girlie daughter many a Foo Foo here as well as stopped with my wife during a long bike ride. Weather we were clean and perky or sweaty and tired they treated us like royalty and served up the killer joe with bells on their toes.Cheers awesome people of scooters your super powers have won me over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Hot Hazelnut Caramelicious
Nicole Lewis
Quick and easy, as per usual. I didn't get my vanilla in my cold brew, but that's okay, I used a gift card so it's not like I wasted money.
Atmosphere: 5
Food: 4
Service: 5
Amy Meister
Great coffee and breakfast sandwich and amazing service! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Jamie Bachmann
I love the staff at this location! They are always very friendly.
Atmosphere: 5
Food: 5
Service: 5
Susan Brees
I was here today around noon.I want to extend huge thank you to the drive through window gal. She was friendly and very nice! What a welcome thing to see simple are still kind and respectful!
Atmosphere: 5
Food: 5
Service: 5
Natasha Kay
I just went through the drive through (02/07/2023 5:10pm) and specified that I had a coupon for a free small drink. Held the coupon out along with the barcode for my points/way to pay in the app. She scanned the app first. I asked her about my coupon and was told it just processed for the full amount in the app. Waiting for her to say she would fix it, nothing… just a blank stare. My coupon dropped and I had to open my door to pick it up. At this point another girl comes to the window, I thought to try to help me. Nope. She checked the tips bucket and said there’s only $2. Worst part is that I had selected to add tip and they got a tip from me even with the lowest service I’ve ever received from this location. Very, very unhappy.Edit: After going back 20 minutes later (5:30pm) and walking in, requesting that I get a refund for one of the small drinks in exchange for the paper coupon I had (from the mail) she took my coupon and assured me it was back on my account but that she needed to ring up the charge for only the one drink... I was ended up being charged for a third drink instead of being refunded.I should have only paid for one small blended caramelicous but at this point was paying for three… and somehow another tip which was added after I removed it in the app before she scanned??? ($6.02 for the drink and $0.60 tip = $6.62) This was charged, not refunded.I called this location today 02/08/2023 1:35pm and requested to speak with the manager after double checking my account and not seeing the issue to be fixed. Tyler the Assistant Manager has taken my name and number and is giving it to upper management to resolve this.I am awaiting their feedback and hopefully a refund of $13.24 to my checking account or as credit on the application.Received a follow up call at 10:15 (02/09) The charges will be taken care of. I have adjusted my rating back to 5 stars as this was the first time they’ve made an error and now they are fixing it. I’m an avid customer and appreciate the care I’ve received.My favorites here are their blended caramelicous, peanut butter power with espresso and everything bagel sandwich.Today is 03/05 and I have yet to receive my money back after being told several times that they are working on it. Looking into how I reach Corporate now…
The employee at the window looked pretty cold and unhappy. When I asked why she didn't have a jacket on she forced a smile and said it was to zip me through the window and I think I saw a tear in her eye. It was not an amazing experience.
Darrell D. Pavey Jr.
We like meeting there and anxious to see what the remodel brings us.Only wish we would have gotten a notification that they were closed. Hey OWNER not that hard to "Take Care of the Customer" simple text; email; telephone call~voice mail. Us middle agers called them Answering Machines. Try this next time or at your other location.Thank You
Customer service and accuracy at this location and are always the best
Not too pleased with the current policy of not accepting $50 bills. If my charge is $49.99 they will not accept a $50 bill. It’s ok to take three $20’s though smh With prices of a lg smoothie being $7+ I buy 4-5 for my kids and me. Just lost my business over a silly
Atmosphere: 1
Food: 3
Service: 1
Great coffee, nice staff, clean location ??
Atmosphere: 5
Food: 5
Service: 5
Best scooters in the world.Someone has been sprinkling the love on this place. From the cleanliness of the tidy dining room to the responsive service inside and drive through you can feel the vibe that you are going to get good things and get them with a genuine smile.Idk if it's just a manager who cares or if a magic ray of sunshine touched this place but seriously the worst thing that I've ever experienced here was a long line for the awesome they have inside.If you are going to scooters go to this one and tip well.Inside has a unique cozy loft for meetings that is cool. Clean restrooms and I mean every time.I've gotten my girlie daughter many a Foo Foo here as well as stopped with my wife during a long bike ride. Weather we were clean and perky or sweaty and tired they treated us like royalty and served up the killer joe with bells on their toes.Cheers awesome people of scooters your super powers have won me over.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Hot Hazelnut Caramelicious
Quick and easy, as per usual. I didn't get my vanilla in my cold brew, but that's okay, I used a gift card so it's not like I wasted money.
Atmosphere: 5
Food: 4
Service: 5
Great coffee and breakfast sandwich and amazing service! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
I love the staff at this location! They are always very friendly.
Atmosphere: 5
Food: 5
Service: 5
I was here today around noon.I want to extend huge thank you to the drive through window gal. She was friendly and very nice! What a welcome thing to see simple are still kind and respectful!
Atmosphere: 5
Food: 5
Service: 5
I just went through the drive through (02/07/2023 5:10pm) and specified that I had a coupon for a free small drink. Held the coupon out along with the barcode for my points/way to pay in the app. She scanned the app first. I asked her about my coupon and was told it just processed for the full amount in the app. Waiting for her to say she would fix it, nothing… just a blank stare. My coupon dropped and I had to open my door to pick it up. At this point another girl comes to the window, I thought to try to help me. Nope. She checked the tips bucket and said there’s only $2. Worst part is that I had selected to add tip and they got a tip from me even with the lowest service I’ve ever received from this location. Very, very unhappy.Edit: After going back 20 minutes later (5:30pm) and walking in, requesting that I get a refund for one of the small drinks in exchange for the paper coupon I had (from the mail) she took my coupon and assured me it was back on my account but that she needed to ring up the charge for only the one drink... I was ended up being charged for a third drink instead of being refunded.I should have only paid for one small blended caramelicous but at this point was paying for three… and somehow another tip which was added after I removed it in the app before she scanned??? ($6.02 for the drink and $0.60 tip = $6.62) This was charged, not refunded.I called this location today 02/08/2023 1:35pm and requested to speak with the manager after double checking my account and not seeing the issue to be fixed. Tyler the Assistant Manager has taken my name and number and is giving it to upper management to resolve this.I am awaiting their feedback and hopefully a refund of $13.24 to my checking account or as credit on the application.Received a follow up call at 10:15 (02/09) The charges will be taken care of. I have adjusted my rating back to 5 stars as this was the first time they’ve made an error and now they are fixing it. I’m an avid customer and appreciate the care I’ve received.My favorites here are their blended caramelicous, peanut butter power with espresso and everything bagel sandwich.Today is 03/05 and I have yet to receive my money back after being told several times that they are working on it. Looking into how I reach Corporate now…
Good coffee, very warm, people are nice.
Restaurantji Recommends
The employee at the window looked pretty cold and unhappy. When I asked why she didn't have a jacket on she forced a smile and said it was to zip me through the window and I think I saw a tear in her eye. It was not an amazing experience.
We like meeting there and anxious to see what the remodel brings us.Only wish we would have gotten a notification that they were closed. Hey OWNER not that hard to "Take Care of the Customer" simple text; email; telephone call~voice mail. Us middle agers called them Answering Machines. Try this next time or at your other location.Thank You
Atmosphere: 4
Food: 4
Service: 4
Better than Starbucks
Better than Starbucks
Great location! Has seating and friendly staff!