Went got 12 meatball sub sauce completely burned meatballs were nasty tried to call phone number rings to a fax machine don't recommend eating there
Atmosphere: 5
Food: 1
Service: 5
Roxane Mohr
Great sandwiches, friendly workers and always clean
Atmosphere: 5
Food: 5
Service: 5
Kendra Laushman
I was having trouble with the kiosk to order my food. I had a super friendly guy with great customer service come help me. He helped me with the touch screen because i had to touch it a million times for it to go. It wasn't showing my order right, which isn't the employees fault. It sucks to have great workers but the equipment isn't up to par so they get blamed for it. Great customer service but the store needs updated equipment. Hopefully you don't lose your great workers š Thanks for your help Kyle!
Service: 5
Tiana Borne
Ivan, Conner, and the girl they were working with Saturday 9th around 1-2 oāclock. Definitely needs supervision to watch how they treat their customers. I am from out of town and have never been treated more horrible than I have at this subway. If I could give 0 stars I would.
Emah Maahs
Very rude, inconsistent services between different locations in Lincoln which makes zero sense. Will not be coming to this location anymore.
allure3x
terrible customer service . worst subway iāve ever been to, they made my sandwich wrong made me pay to get it fixed & continued to hand me just white bread nothing else . no meat , no cheese, literally plain bread & told me to switch the meat & stuff from the other sandwich to the bread after telling me i was paying for them to remake it .
Food: 1
Service: 1
Olivia Cunningham
Putting 2-3 of something doesnāt count as extra. It was clearly marked MORE for black olives, added to the comment to add extra, AND I tipped which isnāt required.. thought it would be motivation to actually read the order. Do better, this was extremely disappointing and I live out of town where thereās no grocery store to get ingredients. Even if you donāt agree with a sandwich topping or think itās too much, thatās not up to you. I can literally count on 1 hand how many were put. Despicable š
Atmosphere: 4
Food: 1
Service: 4
Eric Sheridan
Literally got off work, worked 6am to about 8:45. Ordered food for delivery because I was exhausted and the food we got compared to what I ordered was wrong. I was a little bit upset and wanted to talk to the manager and I said a refund would be great and the only thing the lady said she could do is refund the half my son didnāt get and could maybe remake it. Iāve never ordered from this store and will NEVER order from them again. Also, I am not mad at the kid that made it, Iām mad at the way this was handled by āmanagementā. So if they would like me to remove this review and make it right let me know.
Atmosphere: 1
Food: 1
Service: 1
Michelle Hansen Daberkow
Good food, great prices.
Anthony Marr
Nice people here and courteous staff, but it's one of the slower subways. I frequently have to wait 10 to 15 minutes after an order is scheduled to be ready for pickup.
Last night we ordered online, when we got there to pick up the so said our order was ready. It was not. They didnāt have the meat for one of the sandwiches. We decided to only get the one and asked for a credit back. The poor girl was new and it was crazy busy. She had to call her manager, we left and said just credit it back to the card. Well guess what, her manager refused. I didnāt get half my order and paid for it. Poor customer service manager. Never leave new employees alone on a busy Friday.
Parking: Icy and not treated
Atmosphere: 3
Food: 2
Service: 1
Mindy Buterbaugh
Drive through employees are extremely rude.They have been extremely rude 2 separate occasions? I will never go back to this rude environment. Employees, there are heartless careless, and they cannot follow directions.And then they look extremely annoyed and speak in an extremely annoyed tone, they can make you feel so unwelcomed.It was the worst experience ever.Do not ever go to this horrible location.
Service: 1
Hailey Adams
Went through drive thru for a ONE ITEM pickup and was rudely told to go inside lobby because they were āslammedā once i entered the lobby there was only TWO customers and my ācompletedā pickup was going to be another 5 minute wait. Iām not one to leave reviews for places but this was actually so ridiculous! Not to mention once I got my one dipper it was practically empty and I got a couple drips of sauce in my container, please step it up subway this is sad!
Atmosphere: 1
Food: 1
Service: 1
D C
They screwed up my order. Then they refused to fix it or refund me and called me a liar. They gave me coupons for free food for "compensation" and it covered barely half of what I ordered.
Went got 12 meatball sub sauce completely burned meatballs were nasty tried to call phone number rings to a fax machine don't recommend eating there
Atmosphere: 5
Food: 1
Service: 5
Great sandwiches, friendly workers and always clean
Atmosphere: 5
Food: 5
Service: 5
I was having trouble with the kiosk to order my food. I had a super friendly guy with great customer service come help me. He helped me with the touch screen because i had to touch it a million times for it to go. It wasn't showing my order right, which isn't the employees fault. It sucks to have great workers but the equipment isn't up to par so they get blamed for it. Great customer service but the store needs updated equipment. Hopefully you don't lose your great workers š Thanks for your help Kyle!
Service: 5
Ivan, Conner, and the girl they were working with Saturday 9th around 1-2 oāclock. Definitely needs supervision to watch how they treat their customers. I am from out of town and have never been treated more horrible than I have at this subway. If I could give 0 stars I would.
Very rude, inconsistent services between different locations in Lincoln which makes zero sense. Will not be coming to this location anymore.
terrible customer service . worst subway iāve ever been to, they made my sandwich wrong made me pay to get it fixed & continued to hand me just white bread nothing else . no meat , no cheese, literally plain bread & told me to switch the meat & stuff from the other sandwich to the bread after telling me i was paying for them to remake it .
Food: 1
Service: 1
Putting 2-3 of something doesnāt count as extra. It was clearly marked MORE for black olives, added to the comment to add extra, AND I tipped which isnāt required.. thought it would be motivation to actually read the order. Do better, this was extremely disappointing and I live out of town where thereās no grocery store to get ingredients. Even if you donāt agree with a sandwich topping or think itās too much, thatās not up to you. I can literally count on 1 hand how many were put. Despicable š
Atmosphere: 4
Food: 1
Service: 4
Literally got off work, worked 6am to about 8:45. Ordered food for delivery because I was exhausted and the food we got compared to what I ordered was wrong. I was a little bit upset and wanted to talk to the manager and I said a refund would be great and the only thing the lady said she could do is refund the half my son didnāt get and could maybe remake it. Iāve never ordered from this store and will NEVER order from them again. Also, I am not mad at the kid that made it, Iām mad at the way this was handled by āmanagementā. So if they would like me to remove this review and make it right let me know.
Atmosphere: 1
Food: 1
Service: 1
Good food, great prices.
Nice people here and courteous staff, but it's one of the slower subways. I frequently have to wait 10 to 15 minutes after an order is scheduled to be ready for pickup.
Restaurantji Recommends
Good food.
Last night we ordered online, when we got there to pick up the so said our order was ready. It was not. They didnāt have the meat for one of the sandwiches. We decided to only get the one and asked for a credit back. The poor girl was new and it was crazy busy. She had to call her manager, we left and said just credit it back to the card. Well guess what, her manager refused. I didnāt get half my order and paid for it. Poor customer service manager. Never leave new employees alone on a busy Friday.
Parking: Icy and not treated
Atmosphere: 3
Food: 2
Service: 1
Drive through employees are extremely rude.They have been extremely rude 2 separate occasions? I will never go back to this rude environment. Employees, there are heartless careless, and they cannot follow directions.And then they look extremely annoyed and speak in an extremely annoyed tone, they can make you feel so unwelcomed.It was the worst experience ever.Do not ever go to this horrible location.
Service: 1
Went through drive thru for a ONE ITEM pickup and was rudely told to go inside lobby because they were āslammedā once i entered the lobby there was only TWO customers and my ācompletedā pickup was going to be another 5 minute wait. Iām not one to leave reviews for places but this was actually so ridiculous! Not to mention once I got my one dipper it was practically empty and I got a couple drips of sauce in my container, please step it up subway this is sad!
Atmosphere: 1
Food: 1
Service: 1
They screwed up my order. Then they refused to fix it or refund me and called me a liar. They gave me coupons for free food for "compensation" and it covered barely half of what I ordered.
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