The entire staff needs to be retrained.I’m a loyalty customer but I can tell no one here can make it right.It always taste different than the other location.
Atmosphere: 5
Food: 1
Service: 5
Spencer Lombardo
I don't like their political views but man they have good tea and food.
Atmosphere: 5
Food: 5
Service: 5
Alexis Johnson
They're always so nice in here! Very quick, super clean.
Atmosphere: 5
Food: 5
Service: 5
darlene morales
Used to work here a couple months ago before I was let go & my time was up. I worked with a great team before management got changed & employees got switched around. A family member went this morning and they got her drink wrong twice! With some of the new team maybe? they could use a little more training? I didn’t see my old coworkers working so I assume they were new people. Cold bar is always a mess & looks unsanitary. I’m kind of disappointed:/ Our store used to be up to par. Hope it can get better!
Atmosphere: 5
Food: 3
Service: 3
Avery Rader
Esthetically comforting and pleasing environment. Out does the target store by a long shot. Some people hate this facility and some people enjoy it. Each to their own but this is one of my favorites personally.
Atmosphere: 5
Food: 5
Service: 5
Samantha Jo
Very rude this morning when going through drive thru.
Atmosphere: 5
Food: 5
Service: 1
Shalee Cook
Always yummy coffee!!
Michael Trujillo
Drinks were made quickly. Food was good. Service we polite.
Atmosphere: 4
Food: 4
Service: 4
Black Wolf
Esthetically comforting and pleasing environment. Out does the target store by a long shot. Some people hate this facility and some people enjoy it. Each to their own but this is one of my favorites personally.
Atmosphere: 5
Food: 5
Service: 5
B.
Got to the window and asked to buy a gift card for Mother’s Day… As a gift for Mother’s Day and was told I couldn’t buy it. Why? Because they were “way too busy.” And to top it off, they messed up my order and gave me a super short straw that kept falling down into my drink. I wish I knew the name of the gal at the window. Orange/blonde chopped hair…
Some people love it , others dislike it , it's kind of iffy half the time at least with us ,they messed up our drinks , 2xs and still got 2 of them wrong , especially after spending 23$ and a tip , they either can't get their stuff together /don't care or possibly lack of training that's why we quit going , in my opinion not worth the money or the trip ,and some people may never have any issues or very few , we on the other hand have had issues the last 3 xs so we just choose to go other places , where we don't have issues ...good luck
Atmosphere: 2
Food: 2
Service: 2
Craig Rundell
Drive thru painfully slow
Atmosphere: 4
Food: 4
Service: 1
Katie Bergh
Service is always fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Jorge Puentes (Miss J. Phoenix)
Now we have to address an elephant. Your telling me you denied me a job, someone who actual was attempting to reach out to management before this was constructed, and now less then a year open you have a faculty problem? This is a corporate store and the guidelines are not clearly being followed! I was turned down for this to be happening! Norfolk truly is a special place where I did warn to be mindful of who you hire and as a former partner I’m glad you didn’t rehire me but it’s incredible how you have the store closed! I’ve worked with my managers and never did we do this in the year we opened truly disappointed. It almost feels criminal how this is all becoming full circle. I don’t blame the staff I blame the manager. This is truly interesting but accountability is needed!Thank you
Fast Nano
Very nice. I really loved the lavender latte. I hope they get more help soon. They are working really hard.
The entire staff needs to be retrained.I’m a loyalty customer but I can tell no one here can make it right.It always taste different than the other location.
Atmosphere: 5
Food: 1
Service: 5
I don't like their political views but man they have good tea and food.
Atmosphere: 5
Food: 5
Service: 5
They're always so nice in here! Very quick, super clean.
Atmosphere: 5
Food: 5
Service: 5
Used to work here a couple months ago before I was let go & my time was up. I worked with a great team before management got changed & employees got switched around. A family member went this morning and they got her drink wrong twice! With some of the new team maybe? they could use a little more training? I didn’t see my old coworkers working so I assume they were new people. Cold bar is always a mess & looks unsanitary. I’m kind of disappointed:/ Our store used to be up to par. Hope it can get better!
Atmosphere: 5
Food: 3
Service: 3
Esthetically comforting and pleasing environment. Out does the target store by a long shot. Some people hate this facility and some people enjoy it. Each to their own but this is one of my favorites personally.
Atmosphere: 5
Food: 5
Service: 5
Very rude this morning when going through drive thru.
Atmosphere: 5
Food: 5
Service: 1
Always yummy coffee!!
Drinks were made quickly. Food was good. Service we polite.
Atmosphere: 4
Food: 4
Service: 4
Esthetically comforting and pleasing environment. Out does the target store by a long shot. Some people hate this facility and some people enjoy it. Each to their own but this is one of my favorites personally.
Atmosphere: 5
Food: 5
Service: 5
Got to the window and asked to buy a gift card for Mother’s Day… As a gift for Mother’s Day and was told I couldn’t buy it. Why? Because they were “way too busy.” And to top it off, they messed up my order and gave me a super short straw that kept falling down into my drink. I wish I knew the name of the gal at the window. Orange/blonde chopped hair…
Restaurantji Recommends
Some people love it , others dislike it , it's kind of iffy half the time at least with us ,they messed up our drinks , 2xs and still got 2 of them wrong , especially after spending 23$ and a tip , they either can't get their stuff together /don't care or possibly lack of training that's why we quit going , in my opinion not worth the money or the trip ,and some people may never have any issues or very few , we on the other hand have had issues the last 3 xs so we just choose to go other places , where we don't have issues ...good luck
Atmosphere: 2
Food: 2
Service: 2
Drive thru painfully slow
Atmosphere: 4
Food: 4
Service: 1
Service is always fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Now we have to address an elephant. Your telling me you denied me a job, someone who actual was attempting to reach out to management before this was constructed, and now less then a year open you have a faculty problem? This is a corporate store and the guidelines are not clearly being followed! I was turned down for this to be happening! Norfolk truly is a special place where I did warn to be mindful of who you hire and as a former partner I’m glad you didn’t rehire me but it’s incredible how you have the store closed! I’ve worked with my managers and never did we do this in the year we opened truly disappointed. It almost feels criminal how this is all becoming full circle. I don’t blame the staff I blame the manager. This is truly interesting but accountability is needed!Thank you
Very nice. I really loved the lavender latte. I hope they get more help soon. They are working really hard.
Atmosphere: 5
Food: 5
Service: 5
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