Buffalo Wild Wings

11651 S 73rd St #101, Papillion
(402) 596-9464

Recent Reviews

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Dan Lawson

Came in only for the bottomless apps which is stated on the BWW official site and they said they weren't doing it anymore,so my kids were disappointed service was good but sauce was salty as all hell, probably won't be back since we went there because the kids talked about it so much and didn't get what was advertised.

Atmosphere: 3

Food: 2

Service: 4

Hayden McVeigh

Hot garbage

Andrew Barry

Very poorly managed store. Ordered a delivery of 20 traditional and 20 boneless wings. The 20 boneless wings were not in the delivery. I called the store to ask for a resolution and the employee said that I could come pick them up. I then asked for a refund and he said needed to talk to a manager. After a wait he returned to call and said that the manager was too busy to talk to me. There have been multiple occasions previously of the store forgetting things in my order.

Atmosphere: 1

Food: 1

Service: 1

Jerry Leonardo

miah was the best server we had he had about 3 other tables and the had 5 to 6 people at them he was rushing his butt off to get everything he was amazing made it fun for us and had fun with our kid who is usually shy but he got her to talk and have fun

Atmosphere: 5

Food: 5

Service: 5

Chloe Thomas

I came in this evening with a few close friends and, at first, was warmly greeted by a very kind young woman. Unfortunately, from that moment on, our experience went sharply downhill.

Immediately after being welcomed, we were approached by a man who introduced himself as “Mya” (spelling may be incorrect). He made an unnecessarily snide comment and gave our group a visibly disapproving look. When we informed him of the number in our party, he began to argue with us — despite the fact that, although we were slightly late, we had just come from the fairgrounds, were clearly hungry, and had arrived with enough time to order and not interfere with any closing procedures. Instead of handling this with professionalism, he escalated the situation unnecessarily.

Following this exchange, he stomped off and aggressively pushed tables together in a clearly irritated manner, while another staff member brought us menus and got us seated. We immediately requested a different server due to the uncomfortable start, but that request was dismissed — again with a sarcastic comment and another rude expression. Not long after, he returned and said, “Okay, let’s do drinks,” and then within seconds leaned fully over our table, directly over our food area, and slammed his tablet down while audibly huffing. The entire ordering process was unpleasant and unnecessarily tense. I won’t go into every detail, but suffice it to say that it was unprofessional and uncomfortable.

Several of his coworkers came over during the night to apologize for his behavior, which leads me to believe this is not an isolated issue. Their maturity and kindness stood in stark contrast to how this individual handled himself. Interacting with him felt more like dealing with an overtired, petulant child than a staff member responsible for providing hospitality.

One particularly upsetting moment occurred while I had a sleeping baby in my lap. Despite the baby being visibly asleep, this server approached from behind and intentionally shouted a full sentence right behind me — startling both me and the child. Any parent, or frankly any person with common courtesy, would know how inconsiderate that is.

As for the food, while rest of the group’s meals were fine (reason for the 2 stars). my wings were so overcooked they were inedible — extremely hard, to the point I couldn’t bite into them. At that point, I didn’t even bother to complain; we were all simply ready to leave.

What made the entire evening more disappointing was the fact that our group included several young children (ages 1 to 9), and the conduct we witnessed from this employee was absolutely inappropriate to display in front of them.

After we paid, he even had the nerve to return to our table and ask us to leave a review — presumably expecting a positive one. To be clear, this is an honest review. He’s very fortunate that we are kind people, as we still chose to tip him fairly. I highly doubt others in our position would have done the same.

I’d like to sincerely thank the rest of the staff, who showed professionalism, maturity, and kindness throughout our visit. They were the only redeeming part of an otherwise extremely disappointing experience. I had hoped for a much more positive evening.

Atmosphere: 1

Food: 2

Service: 1

Maegan Marie

The guy from Lazlos was there and we got great ale samples from him. Otherwise the waiter took forever, food was good but small portions.

Atmosphere: 4

Food: 3

Service: 3

Elizabeth Moore

Awful service! Waited over 30 minutes just for a cup of water that we NEVER received.

Service: 1

Brizia Gallegos

I usually do not give bad reviews. This time, I feel that I need to. I went to Buffalo Wild Wings with my family. A waitress saw all of us sit down. We waited 25 minutes, and no one helped us. Of the three waitresses who were there, not one came to see if we needed help. I have been to other Buffalo Wild Wings locations, and they have not been like this.

Service: 1

Albert Chavez

Food was cold, order was wrong and spent over $60! Won’t eat or order from there again.

Atmosphere: 2

Food: 2

Service: 2

chris steward

It was good and the server at the bar was really nice and personable.

Atmosphere: 5

Food: 5

Service: 5

Geøff Barton

I had the pickle chips, chicken tenders, chips and queso, and mini corn dogs. It's a chicken place. Stick with the chicken. The pickles need some work. Update: revisited with even less stellar results. so slow. Not worth it

Danny Homan

My son loves ❤️ wings soooo....

Atmosphere: 5

Food: 5

Service: 5

Gene Stockton

The wings were small like they were from a baby chick. I thought someone was playing a joke on me.

Atmosphere: 4

Food: 2

Service: 5

Josilyn

The bomb 💣

Atmosphere: 5

Food: 5

Service: 5

Jake Ziggy

Yummy! Was very good!

Atmosphere: 5

Food: 5

Service: 5

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