This Dunkin was good but then went to crap and then it got better the last 9 months or so. Or so I thought……Ive been giving business to this location weekly but was totally treated like crap today as they wouldn’t re make my drink like I was the one that made it wrong. For the FRIST time I had threw it away before I was able to get back. I had the receipt and everything but was told I had some record of always saying it was wrong which isn’t my fault. They mess up my drink like once a month. I went to the store so I couldn’t come back right away til I was coming back home. I really couldn’t believe how I was treated and I will NOT be coming back. 😡😡😡😡 the coffee is expensive if the drink is messed up you should always fix it. Not say oh sorry you’ve said it 6 times now so I can’t help you. IM NOT TAKING ADVANTAGE of that and abusing it. Teach the employees how to make it right every time. Crappy coffee is so gross.
Atmosphere: 1
Food: 3
Service: 1
Kathy Konopik
Usually they have terrible music in this Dunkin but the couple of days my friends and I went it was quiet. So we all got to visit and talk so we could hear each other. Very good drinks and company
Atmosphere: 5
Food: 5
Service: 5
C Ann
The price is right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Dunkalatte
Kaylie R.
Everytime I come in here to eat, its clean, food is great, employees are sweet! I come here to study sometimes and its always a great experience :) its also a nice place to stay cool in the hot weather. The sparkling refreshers are my goto here as well, so yummy.
The manager ruins it all. She is very rude and selfish has zero respect for anyone.
Atmosphere: 5
Food: 5
Service: 1
Shirley Le
I do not visit often, maybe 1-3 times a year max. With that said I have not memorized the donut menu, nor should I have to. The sign placement for the selection of donuts is poor decision making for the convenience of your customers, which I will assume you want a good experience for all of your customers, both new and returning. I briefly noticed this sign driving through and up to the order speaker. I didn’t think much of it as surely there will be another sign like it to be able to place my order with ease. Nope, there is not. There are a few donuts listed on the main board but not all of them. This made the ordering process extremely difficult and clearly irritating for the person taking my order. I did try to google the donut menu on my phone to place my order, which I should not have to do. When googling it I found many different pictures of Dunkin’ Donuts. So, this was not all that helpful. I did ask about the sign and why it’s places so far from where the order is placed, to which I got an irritated look and answer. This was just a completely frustrating and unpleasant experience. Yes, I did drive all the way back around to get this photo of your sign placement. Hopefully management can move the sign near the speaker to avoid more bad customer experiences so people with be happy and want to return.
Atmosphere: 1
Food: 1
Service: 1
Vere Ruiz
Ordered $6 dollar meal deal, got my sandwich and drink but didn't get my tater tots
Heather Cherrington
4 out of 5 times I go they do not make my coffee correct. It is to the point I doubt I will go anymore because I have wasted too much money on drinks that I can't/don't drink. Very disappointing.
Kirsten Madler
The food was ok. It could have been hotter. We did drive thru and they should have slowed down a bit cause I was missing half my order . I will not be returning to this one at all. The cashier lady was grumpy and I didn’t feel welcome there at all!
I use the mobile order system frequently and they can never get my order right. This place sucks.
Atmosphere: 1
Food: 1
Service: 1
Robert Saladee
My doughnut was stale! I have visited again. It was 9:00am, and the raised and jelly filed donuts I bought were all stale. I don't understand why. It was early enough that they shouldn't have been stale at all.
Atmosphere: 3
Food: 3
Service: 5
Lowell Ferguson
Horrible service. My order was completely wrong instead of saying sorry I can fix that I get well that’s what we have. Good bye. Door closed. Never will use them again. Stay away
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Assorted Half Dozen or Dozen Donuts
John Allison
Pretty standard DD location. Staff is excellent though. Had multiple good experiences here. Last time they gave me a couple free shots, just cause. I was having a bad day and that made me feel a little better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Chris Jeffries
My go to for bagels and a strawberry dragon fruit refresher with extra strawberry. I go here too much 😂 I think Addison is the one that knows what I always order, she’s great.
This Dunkin was good but then went to crap and then it got better the last 9 months or so. Or so I thought……Ive been giving business to this location weekly but was totally treated like crap today as they wouldn’t re make my drink like I was the one that made it wrong. For the FRIST time I had threw it away before I was able to get back. I had the receipt and everything but was told I had some record of always saying it was wrong which isn’t my fault. They mess up my drink like once a month. I went to the store so I couldn’t come back right away til I was coming back home. I really couldn’t believe how I was treated and I will NOT be coming back. 😡😡😡😡 the coffee is expensive if the drink is messed up you should always fix it. Not say oh sorry you’ve said it 6 times now so I can’t help you. IM NOT TAKING ADVANTAGE of that and abusing it. Teach the employees how to make it right every time. Crappy coffee is so gross.
Atmosphere: 1
Food: 3
Service: 1
Usually they have terrible music in this Dunkin but the couple of days my friends and I went it was quiet. So we all got to visit and talk so we could hear each other. Very good drinks and company
Atmosphere: 5
Food: 5
Service: 5
The price is right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Dunkalatte
Everytime I come in here to eat, its clean, food is great, employees are sweet! I come here to study sometimes and its always a great experience :) its also a nice place to stay cool in the hot weather. The sparkling refreshers are my goto here as well, so yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dozen Donuts, Iced Latte, Dunkin' Sparkling Refreshers
The manager ruins it all. She is very rude and selfish has zero respect for anyone.
Atmosphere: 5
Food: 5
Service: 1
I do not visit often, maybe 1-3 times a year max. With that said I have not memorized the donut menu, nor should I have to. The sign placement for the selection of donuts is poor decision making for the convenience of your customers, which I will assume you want a good experience for all of your customers, both new and returning. I briefly noticed this sign driving through and up to the order speaker. I didn’t think much of it as surely there will be another sign like it to be able to place my order with ease. Nope, there is not. There are a few donuts listed on the main board but not all of them. This made the ordering process extremely difficult and clearly irritating for the person taking my order. I did try to google the donut menu on my phone to place my order, which I should not have to do. When googling it I found many different pictures of Dunkin’ Donuts. So, this was not all that helpful. I did ask about the sign and why it’s places so far from where the order is placed, to which I got an irritated look and answer. This was just a completely frustrating and unpleasant experience. Yes, I did drive all the way back around to get this photo of your sign placement. Hopefully management can move the sign near the speaker to avoid more bad customer experiences so people with be happy and want to return.
Atmosphere: 1
Food: 1
Service: 1
Ordered $6 dollar meal deal, got my sandwich and drink but didn't get my tater tots
4 out of 5 times I go they do not make my coffee correct. It is to the point I doubt I will go anymore because I have wasted too much money on drinks that I can't/don't drink. Very disappointing.
The food was ok. It could have been hotter. We did drive thru and they should have slowed down a bit cause I was missing half my order . I will not be returning to this one at all. The cashier lady was grumpy and I didn’t feel welcome there at all!
Food: 2
Service: 1
Best food best service!!!
Great coffee.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I use the mobile order system frequently and they can never get my order right. This place sucks.
Atmosphere: 1
Food: 1
Service: 1
My doughnut was stale!
I have visited again. It was 9:00am, and the raised and jelly filed donuts I bought were all stale. I don't understand why. It was early enough that they shouldn't have been stale at all.
Atmosphere: 3
Food: 3
Service: 5
Horrible service. My order was completely wrong instead of saying sorry I can fix that I get well that’s what we have. Good bye. Door closed. Never will use them again. Stay away
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Pretty standard DD location. Staff is excellent though. Had multiple good experiences here. Last time they gave me a couple free shots, just cause. I was having a bad day and that made me feel a little better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
My go to for bagels and a strawberry dragon fruit refresher with extra strawberry. I go here too much 😂 I think Addison is the one that knows what I always order, she’s great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Dragonfruit Refresher
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