Jersey Mike's Subs
9820 S 71st Plaza #105, Papillion
(402) 504-1902
Recent Reviews
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I had brown lettuce on my sandwich when i got home. I called to speak with the manager and was told i have to call back in 20 mins. When i did the manager was extremely rude. She answered the phone as if her job was causing her an inconvenience. I very rarely leave negative reviews but this situation really angered me. With as many food options in this area this is definently the last place id choose to spend my money.
Atmosphere: 1
Food: 1
Service: 1
Love the juice sauce!!
And the sandwiches. So fresh
Atmosphere: 5
Food: 5
Service: 5
employees were so rude and i got a peice of hair in my food, i usually never have a bad experience at jersey mikes but this location def is not worth your money !!!
Atmosphere: 1
Food: 1
Service: 1
My mother, sister, and myself have each had negative interactions with the SAME female employee on DIFFERENT days. I truly don’t understand how someone could be so rude, cold, refuse to make eye contact, be aggressive and constantly fight each request we make for just a sandwich…We are not high maintenance customers and never speak on reviews but this location just has to do better on holding their staff accountable. She may be a manager so I hope the district manager understands she has zero customer service skills. I cannot believe this has happened repeatedly for so long, and this employee still thinks it’s okay to treat people that try to be extra kind to her, extra rude. It is such an inconvenience having to drive to further locations just to have a positive experience and not be snapped at or feel embarrassed for asking for more veggies. It’s just not that deep. If you don’t like customers then don’t work where you interact with them. Please stop being argumentative all the time Lashonna/lashonda.
Atmosphere: 1
Food: 4
Service: 1
We ordered 2 giant subs.
Cut wrong. Got half way through, and we found long blond hair in every piece. We threw both subs away. $ 33.00 thrown away! Used to go there all the time. Not anymore!
Worst sandwich shop ever. Didn’t even get to taste their food service was so bad we left and the people behind us left. Never go to any Jersey Mike’s after that experience
Service: 1
Got to the restaurant close to closing time & felt the frustration of the employees that we got there so late. They had most of the sandwich stuff put up & had to get stuff out to make our sandwiches which were definitely not the quality we usually get from Jersey Mike's
Atmosphere: 2
Food: 3
Service: 2
Sandwich maker was a bit grumpy but everyone else was very friendly
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Philly Steak and Cheese
My Salad was not like the Others I have bought before, You really need to watch who ever is making them.
Atmosphere: 5
Food: 5
Service: 5
Way too long if a wait...
Restaurantji Recommends
Chicken Philly is top notch!
Atmosphere: 4
Food: 5
Service: 5
I ordered and the one lady threw my bread on a dirty wash rag on the table. Then I get attitude from the other lady for no reason so I just left. I couldn’t hear anything cause they had music blasting. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Super busy on a Friday night. The team kept pushing the sandwiches out. Manager Shawnna was the epitome of professionalism. Great sandwich!!
Atmosphere: 5
Food: 5
Service: 5
Every time I come there to get an order, I’m always placed very last regardless if I’m there before a customer or not so service could do a lot better considering everybody has customers whether they’re there for a delivery of pick up or ordering in person should be treated as an equal
Atmosphere: 3
Food: 3
Service: 1
We eat at Jersey Mikes ALL THE TIME and love it! We recommend it often! Today, 1/5 we ordered online to grab lunch to go for 4 of us and they were TERRIBLE! Our customized sandwiches were all made wrong and in addition the amount of toppings were so minimal it was like eating empty wet bread! SO DISAPPOINTED! We noticed when we picked up the subs it was just a couple of teenagers working so a word of advice, have at least one mature adult WHO CARES on every shift!! We all literally took a few bites and then threw all 4 subs in the trash - $40+ dollars down the drain! 👎
Atmosphere: 1
Food: 1
Service: 1
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