Jimmy John's

9908 S 71st St, Papillion
(402) 614-6936

Recent Reviews

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Joseph Stephen

NEVER GO HERE. I've gone countless times and not once have I recived the correct price. I asked for an entree, I get a meal. I ask for the number 10, I get the 11. Cmon. This place sucks. Unless you like getting bad service, avoid this location at all costs

Atmosphere: 1

Food: 2

Service: 1

Brent Bradley

Nothing about this JJ’s s fast.

Atmosphere: 1

Food: 1

Service: 1

Jaime Herrman

We order catering 3 times a week and the service and staff are PHENOMENAL!!! Brooklyn is especially kind and professional

Atmosphere: 5

Food: 5

Service: 5

Renee Siebenaler

We’ve ordered 4 times at this location and had missing ingredients or just poorly made sandwiches. I’d suggest to consider the amount someone is paying for the food and how you would feel if you ordered a sandwich and half of the ingredients were missing or just a much smaller amount than normal. The food is good, don’t do a disservice and do it poorly. And you know what they say about what happens in the drive thru. Just don’t do it. I’d say consider a career change if being a sandwich artist is not your thing. Manager made it right this time but we shouldn’t have to come back and ask. For real. Do it right the first time or we won’t be back. I’ve also provided feedback to the link provided in other posts.

Food: 4

Service: 2

Z

Ordered a simple sandwich and received the wrong sandwich. Tried calling to get the situation handled and I was left on hold for over 5 minutes until I hung up. Called again and nobody answered. 1 location can ruin it for the rest. Sad. Won’t be back.

Service: 1

Jess Bogart

I went there at 4 on 7/5/25. The girl at the window was very rude. I said thank you each time she handed me something and she had the rudest face and never once said you’re welcome.

Service: 1

Olivia Lott

been to this location a few times. they are always slow but today i was in the drive thru for over 20 minutes and there were only 2 cars in front of me (the person in front of me ended up leaving the drive thru before even ordering because we were sitting there so long). i get to the window and my total was $1.50 more than if i ordered it online, even though i ordered the same thing i always do. checked the bag quick to make sure everything was there before i left, but when i got home i noticed the bag of chips i received is cut open in multiple places.

Vladimir Kresovic

Always a great experience

Atmosphere: 5

Food: 5

Service: 5

Raquel Pfeifer

Good but abit pricey for a sandwich chips and a cookie.

Food: 4

Service: 4

Robert Pyrce

Need more neat on sa sandwiches

Atmosphere: 3

Food: 3

Service: 3

Natalie R

I sit in this drive through 10 min for one sandwich every time im here. Its ridiculous. N to note there was 1 other person in line and when i pulled up to the window i wasnt helped for 5 minutes.

Food: 4

Service: 1

Frank Kresevich

Read the reviews. Wasn't hungry after reading. Thank you all for saving me the money and frustration.

Jodi Garcia

GIVE THIS GUY A RAISE!!!
Benny took my order this afternoon with courtesy and great attitude! Made suggestions and didnt rush my order. Promoted the membership without being awkward, just facts, which I appreciated!! Quick service, told his teammate thanks for bringing the order and wiped off my cup before giving it to me. Waved goodbye with a smile. You don't see this too often anymore. Keep it up!

Atmosphere: 5

Food: 5

Service: 5

Drake Sissel

Worst experience I’ve ever had. Made my original order online at 6:00PM. Didn’t receive it until 7:00PM and they delivered the wrong order. I called them and told them that we received the wrong order and they said they would have a driver deliver us the correct food. We then sat on the phone with a driver arguing back and forth about our address because apparently they couldn’t find it this time around. I did not receive my food until 7:52PM. Do yourself a favor and pick something else to eat

Atmosphere: 1

Food: 1

Service: 1

Geoff Kline

Tonight just confirmed why I don't order from Jimmy John's. Asked for extra mayo on my sandwich and barely had any. Asked for mayo packets and didn't get any. So irritated it's not even funny. Why put options out there if someone is just going to make the sandwich the way they want. Why even bother offering sauce packets if you aren't going to give them out.

Atmosphere: 1

Food: 1

Service: 1

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