Jimmy John's
9908 S 71st St, Papillion
(402) 614-6936
Recent Reviews
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Need more neat on sa sandwiches
Atmosphere: 3
Food: 3
Service: 3
I sit in this drive through 10 min for one sandwich every time im here. Its ridiculous. N to note there was 1 other person in line and when i pulled up to the window i wasnt helped for 5 minutes.
Food: 4
Service: 1
Read the reviews. Wasn't hungry after reading. Thank you all for saving me the money and frustration.
GIVE THIS GUY A RAISE!!!
Benny took my order this afternoon with courtesy and great attitude! Made suggestions and didnt rush my order. Promoted the membership without being awkward, just facts, which I appreciated!! Quick service, told his teammate thanks for bringing the order and wiped off my cup before giving it to me. Waved goodbye with a smile. You don't see this too often anymore. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Worst experience I’ve ever had. Made my original order online at 6:00PM. Didn’t receive it until 7:00PM and they delivered the wrong order. I called them and told them that we received the wrong order and they said they would have a driver deliver us the correct food. We then sat on the phone with a driver arguing back and forth about our address because apparently they couldn’t find it this time around. I did not receive my food until 7:52PM. Do yourself a favor and pick something else to eat
Atmosphere: 1
Food: 1
Service: 1
Tonight just confirmed why I don't order from Jimmy John's. Asked for extra mayo on my sandwich and barely had any. Asked for mayo packets and didn't get any. So irritated it's not even funny. Why put options out there if someone is just going to make the sandwich the way they want. Why even bother offering sauce packets if you aren't going to give them out.
Atmosphere: 1
Food: 1
Service: 1
Would give 0 stars if I could. My wife ordered delivery through the Jimmy John's app, but according to their staff, they were "too busy to deliver themselves, so they have to use their 3rd party delivery." However, Jimmy John's can't even punch an address in correctly, as they sent their 3rd party delivery person to a completely different area (when we are just down the street from this JJ location). An hour later and terrible communication from JJ's, we were able to receive our food, while JJ's might've gotten one of their 3rd party deliverers in trouble because they can't even get an address right. JJ's own logistics online show Thursday nights aren't busy at all at this location, but they still decide to almost ruin an evening....over two sandwiches. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
If I could leave a zero star review I would. This was the WORST experience I’ve had with a food restaurant ever. I placed an order for delivery through the app and spent the next hour and a half calling them to let them know my delivery location was wrong through uber (even though I entered it correctly), talking with the uber driver to see if he could still deliver it-which he did even though he can get in trouble because he was going to the “wrong” location according to uber. I then called Jimmy John’s back to let them know what happened and all the response I got was “Yeah some of deliveries have been funky today”. I would NOT order from here or give any of your business here.
Atmosphere: 1
Food: 1
Service: 1
Worst JJ service ever sat in the drive thru for 2 slims and tuna 2 bags of chip so much for freaky fast
The General "Manager" Brooklyn treats her employees poorly and has a bad attitude towards customers. I will not eat here and will caution other to stay away while she is employed there.
Service: 1
Restaurantji Recommends
The food always tastes the same, it is okay, it is fast. Albeit somewhat expensive, for 2 drive-thru sandwiches, about $20.00! Yeah, just for when I need a quick sandwich.
Atmosphere: 3
Food: 4
Service: 5
Wonderful customer service and delicious food made correctly
Atmosphere: 5
Food: 5
Service: 5
I went in today to take advantage of their $10 meal deal, and Benny was the one who took my order. He had AMAZING energy, especially for there only being 2 workers at around 2 in the afternoon with drive-thru full and 2 of us inside. He deserves a shout out for excellent customer service and just overall being so friendly! Thank you Benny!!
Atmosphere: 5
Food: 5
Service: 5
So the "Freaky Fast" slogan is gone for a reason. Ordered 4 sandwiches and they took about 40 minutes to be ready. They seem really short staffed and not at all in a rush. I think 1 of the 2 were in training. The sandwiches were good and what we ordered, but I don't pick Jimmy Johns to get dinner to my family almost an hour later. Probably won't be coming back any time soon. Sad because we love the sandwiches and chips.
Atmosphere: 3
Food: 4
Service: 3
Cashier picked her nose while out food was being made. We drove off before they were finished. Won't be eating here again.
Atmosphere: 1
Food: 1
Service: 1
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