Placed online order, arrived about 5 minutes after placing it and the dork working there hadn't even started making my order and had NO orders that he was making. He was doing some other chores. . . IF YOU HAVE ORDERS TO MAKE THAT SHOULD BE PRIORITY BEFORE ANYTHING ELSE! Freaky fast? More like stupid slow.
Service: 1
Nikki Greene
Sandwiches were lacking. Gotten great sandwiches at other locations but this is the second time that we have received sandwiches with barely anything on them. Thought it was a one off the first time, guess not.
Food: 1
dean Rehling
Wrong order
Shannon Wall
Along with all recent reviews, we waited forever with only one vehicle in front of us. Ordered ahead on the app and the status hadn’t changed for a while so decided to go to the drive thru and aam about it…kid said, “be with you in a minute” and waited a very long minute for nothing…ended up leaving. Wasn’t even during any kind of lunch or dinner rush hour. Do NOT go here if you want your food in a decent amount of time.
Service: 1
Miss Madness (TheUnmaskedMadness)
Jake is unprofessional at his finest. I Came in for an order for my mum and I heard the manager, talking to another coworker about some other coworker they work with. He was belittling and putting down the guy to other associates. Thats VERY unprofessional to do infront of customers and Managers should NEVER talk bad about a coworker with people who work under them. I don't know what the guy was thinking acting like this but if his the manager for this location I think he needs retraining or transfered to a store where he is not in charge.
Atmosphere: 1
Food: 5
Service: 1
B Swanson
We made on online order, showed up and paid cash, the cashier, the gal with the headset in the photo, said it would be a minute, then she took out money, gave us change, they went back to making sandwiches, and never changed her gloves.(after handling money) … freaky disgusting! Then we sat and waited for almost 25 minutes. What happened to freaky fast!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Craig Nelson
Overall a great sandwich at JJ's.
Atmosphere: 4
Food: 5
Service: 5
ilana logan
I ordered my sandwich toasted and it’s literally inedible without being toasted. So annoying and ruined my lunch.
Diane La'Ree Peagler
Friday evening I used their app-you know because they keep bugging me to use the five dollar coupon. They sent me- early just a little bit after four o’clock. At 5 o’clock, I got a phone call. The young lady said oh did you place an order with Jimmy John’s from this phone number? I said yes I did. I said I’m waiting on the front step. It’s been 45 minutes?-she said we don’t have a driver tonight so we’re sending it through DoorDash and they don’t take cash so is there anyway you can put it on your credit card? I said absolutely not. I’m sitting here with $40 in my hand for the order, waiting to get my food. She said well we can’t send it out then.?? what? They’re literally seven minutes from me.(I know I don’t have to explain myself, but I wasn’t in a position to go get it.) how frustrating is that. Great freaky fast delivery very angry to say the least😣
Sara Brown
I went to this Jimmy John’s expecting the “freaky fast” service they brag about. Instead, I sat in the drive-thru behind the same car for over 15 minutes. I tried to be patient, thinking maybe it was a fluke—but no. In total, they served one car in 15 minutes. ONE. There were only two people ahead of me, and I had already placed my order, but I finally gave up and left because I literally couldn’t wait any longer. If you need to have a quick lunch, this is not the place.
Went in for a sandwich. One table with people and another guy waiting on a sandwich. There was one guy making sandwiches and another at the drive through. I stood there for 5 minutes not even acknowledged. I left and went to the one on cornhusker and 72nd. I was acknowledged as I walked in and order taken. Don't go to the one in shadow lake.
Cory Roeder
Done with this location. Ordered delivery at 11:45 it’s 1:07 and still don’t have it. Call in and all we get is “please hold” nobody comes back. lol
Service: 1
H
Ive been sat here for waiting for my order for 50 minutes
Atmosphere: 3
Food: 3
Service: 1
Jess
Where's the tuna?? Unless you opened it and dug around you would not know it's a tuna sandwhich. It's a veggie basically but sadder. Save yourself some disappointment and drive to the next JJs where they put meat on the sandwiches.
Food: 1
Service: 3
Bekki B
We placed an online order at 2 pm to be ready between 5:15 & 5:30. I got there at 5:25. There was a slow moving line, which i understood because it was dinner time. After about 10 minutes in line, I get to the window and my order isn't ready. I wait another 5 minutes and they come and ask my name again. I wait another 5 minutes and they ask me to pull around to the front because they need to make more chicken. What? My order was ordered ahead. It should have been ready. I pull around to the front. They never came out. My boyfriend called them a couple times and they kept saying 10 more minutes. I waited a total of 50 minutes! I finally went in and told the l have been waiting for my order for 50 minutes. The girl goes and gets some guy. I tell him and all he says is "Do you just want a refund?" I said yes. He went to the register, brought back a receipt that said cancelled order, handed to me and walked away. No sorry, no trying to make it right. We will never return. That is horrible customer service.
Placed online order, arrived about 5 minutes after placing it and the dork working there hadn't even started making my order and had NO orders that he was making. He was doing some other chores. . . IF YOU HAVE ORDERS TO MAKE THAT SHOULD BE PRIORITY BEFORE ANYTHING ELSE! Freaky fast? More like stupid slow.
Service: 1
Sandwiches were lacking. Gotten great sandwiches at other locations but this is the second time that we have received sandwiches with barely anything on them. Thought it was a one off the first time, guess not.
Food: 1
Wrong order
Along with all recent reviews, we waited forever with only one vehicle in front of us. Ordered ahead on the app and the status hadn’t changed for a while so decided to go to the drive thru and aam about it…kid said, “be with you in a minute” and waited a very long minute for nothing…ended up leaving. Wasn’t even during any kind of lunch or dinner rush hour. Do NOT go here if you want your food in a decent amount of time.
Service: 1
Jake is unprofessional at his finest. I Came in for an order for my mum and I heard the manager, talking to another coworker about some other coworker they work with. He was belittling and putting down the guy to other associates. Thats VERY unprofessional to do infront of customers and Managers should NEVER talk bad about a coworker with people who work under them. I don't know what the guy was thinking acting like this but if his the manager for this location I think he needs retraining or transfered to a store where he is not in charge.
Atmosphere: 1
Food: 5
Service: 1
We made on online order, showed up and paid cash, the cashier, the gal with the headset in the photo, said it would be a minute, then she took out money, gave us change, they went back to making sandwiches, and never changed her gloves.(after handling money) … freaky disgusting! Then we sat and waited for almost 25 minutes. What happened to freaky fast!!!!!!
Atmosphere: 2
Food: 1
Service: 1
Overall a great sandwich at JJ's.
Atmosphere: 4
Food: 5
Service: 5
I ordered my sandwich toasted and it’s literally inedible without being toasted. So annoying and ruined my lunch.
Friday evening I used their app-you know because they keep bugging me to use the five dollar coupon. They sent me- early just a little bit after four o’clock. At 5 o’clock, I got a phone call. The young lady said oh did you place an order with Jimmy John’s from this phone number? I said yes I did. I said I’m waiting on the front step. It’s been 45 minutes?-she said we don’t have a driver tonight so we’re sending it through DoorDash and they don’t take cash so is there anyway you can put it on your credit card? I said absolutely not. I’m sitting here with $40 in my hand for the order, waiting to get my food. She said well we can’t send it out then.?? what? They’re literally seven minutes from me.(I know I don’t have to explain myself, but I wasn’t in a position to go get it.) how frustrating is that. Great freaky fast delivery very angry to say the least😣
I went to this Jimmy John’s expecting the “freaky fast” service they brag about. Instead, I sat in the drive-thru behind the same car for over 15 minutes. I tried to be patient, thinking maybe it was a fluke—but no. In total, they served one car in 15 minutes. ONE. There were only two people ahead of me, and I had already placed my order, but I finally gave up and left because I literally couldn’t wait any longer. If you need to have a quick lunch, this is not the place.
Service: 1
Restaurantji Recommends
Went in for a sandwich. One table with people and another guy waiting on a sandwich. There was one guy making sandwiches and another at the drive through. I stood there for 5 minutes not even acknowledged. I left and went to the one on cornhusker and 72nd. I was acknowledged as I walked in and order taken. Don't go to the one in shadow lake.
Done with this location. Ordered delivery at 11:45 it’s 1:07 and still don’t have it. Call in and all we get is “please hold” nobody comes back. lol
Service: 1
Ive been sat here for waiting for my order for 50 minutes
Atmosphere: 3
Food: 3
Service: 1
Where's the tuna?? Unless you opened it and dug around you would not know it's a tuna sandwhich. It's a veggie basically but sadder. Save yourself some disappointment and drive to the next JJs where they put meat on the sandwiches.
Food: 1
Service: 3
We placed an online order at 2 pm to be ready between 5:15 & 5:30. I got there at 5:25. There was a slow moving line, which i understood because it was dinner time. After about 10 minutes in line, I get to the window and my order isn't ready. I wait another 5 minutes and they come and ask my name again. I wait another 5 minutes and they ask me to pull around to the front because they need to make more chicken. What? My order was ordered ahead. It should have been ready. I pull around to the front. They never came out. My boyfriend called them a couple times and they kept saying 10 more minutes. I waited a total of 50 minutes! I finally went in and told the l have been waiting for my order for 50 minutes. The girl goes and gets some guy. I tell him and all he says is "Do you just want a refund?" I said yes. He went to the register, brought back a receipt that said cancelled order, handed to me and walked away. No sorry, no trying to make it right. We will never return. That is horrible customer service.
Service: 1
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