By the time I got to the window to get my ice cream cone, it was already half melted
Atmosphere: 2
Food: 2
Service: 2
Everette Thunder
Not the typical , Dairy Queen. Ordered lrg Superman blizzard, Banana Split, kids chocolate cone, large cheese curds, and a md. Blizzard. The current temperature at this location is 93°F. I ordered at 6:07pm. We pulled to the window and immediately paid and were handed all of the ice cream. We are currently less than a minute from the hotel we are in . They handed all the ice cream immediately which started to immediately melt . While they had us wait several minutes while the cheese curds cooked. (,nice that we got them fresh) I mentioned to the cashier that maybe you should wait to pass out the ice cream as it is almost 100 degrees out. Her response was we don't want them melting in here on our counter. This tells me several things. 1 , poor leadership. 2.no knowledge of time management and the process of food ,making food and orders. Where everything gets done at a almost precise exact time where your cold food stays cold and your hot food stays hot. That doesn't exist here. At 6:16 after we got into our room which was 9 minutes later all of our ice cream was melted. I noticed the banana split had no chocolate, no strawberry, and had what seemed like caramel apples on it and whipped topping that's it. Out of the 37$ we spent the only thing worth the money was the 10.99 cheese curds. I called the store manager , he offered a replacement, but after the argumentive attitude the cashier had (also a issue with asking for a ranch cup) I just decided to take the loss and vear far away from this location as I would recommend you do the same and go to Sonic down the street where all your food will arrive at the same time.
Atmosphere: 1
Food: 1
Service: 1
Ashley Otto
Thanks for the melted sundae with peanut shavings. What I ordered was a hot fudge sundae with peanuts and got this instead.
Atmosphere: 1
Food: 1
Service: 1
Alison Adams
I’ve been to this location a handful of times and always had to wait FOREVER. So when I went last week I was a little apprehensive because the line was super long. However they go us through the line SO quickly I was shocked and complimented the staff in the line. DQ prices though have skyrocketed and I typically try to use the app to save money. But bravo to the manager and staff on duty recently they are doing much better!!
Atmosphere: 4
Food: 4
Service: 5
Fernando Ramos
The ice cream was melted and they give me the wrong burger all bad
Atmosphere: 2
Food: 1
Service: 1
M. Miller
Im glad the lobby is back open after a few years. I came in at 5pm on Saturday 5/31/25. Most tables were dirty and there was only two customers in the lobby.
Bill Moorhead
Drive thru is efficient. Excellent ice cream.
Susan Salvador
$3.69 for a small vanilla cone!!! Never again. And waited in the drive thru for forever! Ugg we need more ice cream parlors.....like better healthier ones!!!!
JackAttack
This place was actually really clean. The employees seemed happy.
Heather Adams
I had an issue at another Dairy Queen so I left and came to this one. Kiara in the drive thru was extremely helpful and friendly!! Riley another coworker was very friendly too!! Thanks for being understanding!!
Chicken strips with gravy is the best ! Staff was very kind and patient
Payton Kruse
The girl had an airpod in and could hardly hear us.
Scott Parks
Food was great hot and fresh, service was great
Reg T
I went there for the chili foot long and found out they no longer offer it! That by itself was enough to leave...but I didn't and ordered something I ultimately didn't want. It was cooked correctly but charged .59 for additional dipping sauce, making a disappointing experience worse 😕 BRING BACK THE CHILI FOOT LONG HOTDOGS!!
Kitty91
Don’t come to this location !! They forgot to add Oreos to my Oreo blizzard with Reese’s. I kindly asked to please remake my blizzard and the guy kept arguing with me saying they did add the Oreos even though you could clearly see the blizzard was white as snow no toppings maybe a few Reese’s but no Oreos. I will try a different location. I have been to different locations and this is the first bad experience. I will stay away from this location. The girls working there are not friendly and the guy rolled his eyes on me when I asked him to remake my blizzard. How disappointing due to Dairy Queen is a big franchise.
By the time I got to the window to get my ice cream cone, it was already half melted
Atmosphere: 2
Food: 2
Service: 2
Not the typical , Dairy Queen. Ordered lrg Superman blizzard, Banana Split, kids chocolate cone, large cheese curds, and a md. Blizzard. The current temperature at this location is 93°F. I ordered at 6:07pm. We pulled to the window and immediately paid and were handed all of the ice cream. We are currently less than a minute from the hotel we are in . They handed all the ice cream immediately which started to immediately melt . While they had us wait several minutes while the cheese curds cooked. (,nice that we got them fresh) I mentioned to the cashier that maybe you should wait to pass out the ice cream as it is almost 100 degrees out. Her response was we don't want them melting in here on our counter. This tells me several things. 1 , poor leadership. 2.no knowledge of time management and the process of food ,making food and orders. Where everything gets done at a almost precise exact time where your cold food stays cold and your hot food stays hot. That doesn't exist here. At 6:16 after we got into our room which was 9 minutes later all of our ice cream was melted. I noticed the banana split had no chocolate, no strawberry, and had what seemed like caramel apples on it and whipped topping that's it. Out of the 37$ we spent the only thing worth the money was the 10.99 cheese curds. I called the store manager , he offered a replacement, but after the argumentive attitude the cashier had (also a issue with asking for a ranch cup) I just decided to take the loss and vear far away from this location as I would recommend you do the same and go to Sonic down the street where all your food will arrive at the same time.
Atmosphere: 1
Food: 1
Service: 1
Thanks for the melted sundae with peanut shavings. What I ordered was a hot fudge sundae with peanuts and got this instead.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this location a handful of times and always had to wait FOREVER. So when I went last week I was a little apprehensive because the line was super long. However they go us through the line SO quickly I was shocked and complimented the staff in the line. DQ prices though have skyrocketed and I typically try to use the app to save money. But bravo to the manager and staff on duty recently they are doing much better!!
Atmosphere: 4
Food: 4
Service: 5
The ice cream was melted and they give me the wrong burger all bad
Atmosphere: 2
Food: 1
Service: 1
Im glad the lobby is back open after a few years. I came in at 5pm on Saturday 5/31/25. Most tables were dirty and there was only two customers in the lobby.
Drive thru is efficient. Excellent ice cream.
$3.69 for a small vanilla cone!!! Never again. And waited in the drive thru for forever! Ugg we need more ice cream parlors.....like better healthier ones!!!!
This place was actually really clean. The employees seemed happy.
I had an issue at another Dairy Queen so I left and came to this one. Kiara in the drive thru was extremely helpful and friendly!! Riley another coworker was very friendly too!! Thanks for being understanding!!
Restaurantji Recommends
Chicken strips with gravy is the best ! Staff was very kind and patient
The girl had an airpod in and could hardly hear us.
Food was great hot and fresh, service was great
I went there for the chili foot long and found out they no longer offer it! That by itself was enough to leave...but I didn't and ordered something I ultimately didn't want. It was cooked correctly but charged .59 for additional dipping sauce, making a disappointing experience worse 😕 BRING BACK THE CHILI FOOT LONG HOTDOGS!!
Don’t come to this location !! They forgot to add Oreos to my Oreo blizzard with Reese’s.
I kindly asked to please remake my blizzard and the guy kept arguing with me saying they did add the Oreos even though you could clearly see the blizzard was white as snow no toppings maybe a few Reese’s but no Oreos. I will try a different location. I have been to different locations and this is the first bad experience. I will stay away from this location. The girls working there are not friendly and the guy rolled his eyes on me when I asked him to remake my blizzard. How disappointing due to Dairy Queen is a big franchise.
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