Arby's

601 W 27th St, Scottsbluff
(308) 632-3300

Recent Reviews

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Ginna Schoppe

Very poor service...3 employees looked right at us didn't even acknowledge we were standing waiting to order. Nobody behind counter at all..a girl came up turned her back amd ignored us.
Worst service I have ever dealt with. We ended up leaving and went across the street to another place. We won't be back . Ridiculous!!!

Atmosphere: 2

Food: 2

Service: 1

Madison “the crazy peson” Simon

Got like my whole order messed up and they never give me marinara, 😔 when asked . They hardly put anything on my my roast beef slider and the service was okay. My brother had found multiple pieces of hair in in our food! 😡

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef, Curly Fries

John Knigge

Applewood Ham&cheese 2for$7.
Bought 10 sets, shared with the Crew.
Can't beat the price, less than $80!!!

Atmosphere: 4

Food: 4

Service: 4

Mitch Wagers

Ordered a Chicken Bacon Swiss sandwich, one of the three most advertised items on their menu, only to get a cold sandwich that I returned immediately in the drive thru window. I pulled into a sparking spot while they were supposed to make another one. I waited 10 minutes and went inside to get my money back, and the manager, Tara, said she asked 'her' to make it and that they are cooked to order. I asked for an explanation of serving me a cold sandwich and she said it wasn't cold. I got my money back and to my knowledge, no one made a replacement sandwich. Cold sandwich, then no sandwich...are they really cooked to order?

Arby's owner replies with a message wanting me to expend more effort on on their corporate site to leave more details, yet they didn't even include a link to the site...they want me to copy and paste. Hopefully things change soon, because this is just a waste of time.

Atmosphere: 3

Food: 1

Service: 1

Steven Clay

Went through the drive-thru got a roast beef sandwich, bun as hard as a rock. Soggy in the middle. The roast beef should have been jurky like it sat out in the sun all day...Lesson learned, cook at home its safer.

Food: 1

Tammie Brackett

Forgot our fries again

Atmosphere: 2

Food: 3

Service: 1

Wendy Juarez

I went through the drive thru and ordered 2 fish sandwich’s. They had two prices listed $5.69 and another for $5.19 for the exact same sandwich. When I pointed out the lower price and that I should get that price they said no because they also had the higher price. Instead of saying we are sorry you are correct, they kept insisting that it was not false advertising it was “mixed advertising “ therefore not wrong. Whatever happened to good customer service. I told them that if i was wrong I would apologize, I looked at the sign (took a picture) again and showed it to them. They still instead that they were right and they did not need to apologize . (The previous owners would not have tolerated this attitude) Very disappointed!

Atmosphere: 1

Food: 5

Service: 1

Manuel Jimenez

Regular Arby's, the staff was friendly. The place was a little hectic but it is going through some construction.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

Robert Brown

Good food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Bacon Beef and Cheddar, Curly Fries, Roast Beef, Deluxe Wagyu Steakhouse Burger, Arby's Signature Sandwiches

Matt Hatch

Went through the drive through my sandwich was done correctly.But my side order was potato cakes and I got curly.Fries asked for arbi sauce and got no sauce.Don't know what's going on at this location.But the service was not very good

Jerry Garza

Roast beef is great! As a gluten-free option, you can order it by itself.

Dietary restrictions: Gluten-free available get roast beef by itself

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Roast Beef

Lauri Betzold

I went in to order the burgers they have been advertising. They had two burgers to chose from, I ordered one of each, and a large crinkle fry. The burgers were delicious, much better than the other chains. The patties were closer to what you do at home, maybe a little smaller, but I would definitely go back. I gotta say, Arby's.. you have the meats.

Atmosphere: 3

Food: 4

Service: 4

Cole “Ogaboga10” Shimp

Slow but good food

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Roast Beef

Alexis Gutierrez

I am currently obsess with the roast beef sliders!! Sooo delicious!!

patrick kelley

Pull em forward. I drove tf off after 10 minutes without moving.

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