Chili's Grill & Bar

826 W 36th St, Scottsbluff
(308) 633-1580

Recent Reviews

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flyhigh52 xxx

The food and everything was great but don’t be giving yourself tips off of someone’s card when they didn’t leave you a tip on the card that’s extremely rude took extra off my card that’s the first time any restaurant has ever done that

Atmosphere: 4

Food: 4

Service: 2

Carianne Renee Shriver

Do BETTER Chili's!! My family showed up for lunch at 12:15 and we didn't get our drink order taken until 1:00!!! After that it was another 20 minutes before our food order was taken and we finally got served our food about 10 minutes before 2:00!!!!!!!!! 🤬🤬🤬🤬🤬🤬 After the first 45 minute wait we were told by another server that some staff had called in sick today. Understandable, but OUR SERVER never told us that and we never saw OUR SERVER waiting on any other tables. We barely even saw her!! There were TEN tables that came in and out ordering and eating full meals before we even got our food! Absolutely unacceptable. Staffing issues or not, other tables were able to be served and waited on and happy with their service. FIX YOUR ISSUES!! DO BETTER!! I won't be back. What a complete mess.

Dan MARKS

Server was working her butt off we were there for an hour and a half to get our food and then the food was horrible so salty it was unstable

Atmosphere: 1

Food: 1

Service: 3

Brian Cosler

Now I understand why Chili’s survey site does not work. They don’t want your feedback. I went 12/28/24 at 11:00. Was a single so sat at the bar and was second in the door. There were 5 tables that got their food and were finished before my food arrived. During that time I watched and talked to 2 different groups of four that sat at the bar and came and left due to no service. When my food arrived it was not my whole order, the ribs were nothing but gristle, about twelve fries and the chicken strips were so salty they were inedible. Usually I go on a weeknight but the NE bowl game was on, which they didn’t have, so ate less than half the meal and went to a local restaurant.

Atmosphere: 4

Food: 2

Service: 1

Barney Cosner

Fun Zone for sports and excellent food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

willie spaedt

Menu changes have made it harder for us to enjoy our favorite foods..

Dietary restrictions: Gluten free menu.. ???

Atmosphere: 4

Food: 4

Service: 4

Nicki Sandoval

dine in experience hasn't been bad and a couple of the servers are awesome. BUT any to go orders have been atrocious. cold, raw food. overcooked food. a couple of times have been missing items. I have given them multiple chances because everyone makes mistakes, but i am done now. They do not seem to care about the quality or service when it comes to the take out orderes. i will not be going back again.

Atmosphere: 3

Food: 2

Service: 2

Sir Joshua Prine

Great food and although they only scheduled 2 servers for tonight it was a good experience

Atmosphere: 5

Food: 5

Service: 5

Dani Proverbs 4:23

I am beyond disappointed with the service we have received when we brought back our raw honey chipotle chicken tender. The manager was not friendly and tried to have my husband pay for the full meal when he asked for a full refund. There was zero sincerity with the fact we were given raw chicken and consumed the other 2 pieces before noticing the raw piece. The manager told my husband, “you will most likely not get salmonella or ecoli”. We will be calling corporate to complain about this also. This is a very serious matter and should be taken very seriously.

Atmosphere: 1

Food: 1

Service: 1

Kelly Halvorsen

Depends on what you order and who your server is.
Some servers I would give 10 stars too as thet are really good and love what they do.

Atmosphere: 3

Food: 3

Service: 3

Rachel Campbell

Slow service, subpar food

Food: 3

Service: 3

Jennifer Penfield

We waited 2 years to dine here again and nothing has changed its dirty service sucks as so does the food frozen in the middle if I could have found wait staff I would have complained but no wait staff to be found boo hiss

Destiny

Service could be better… maybe have more servers and more help in the kitchen to help make service be smoother for all. 2 servers is all I saw for a busy lunch during the week when we visited,

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Molten Chocolate Cake, Burger, Chips & Salsa

Tanya Wellman

I felt so sorry for our server. The food was terrible and there were only two servers. This poor girl.had several large tables and too many "Karens" at each one. At one point the server looked like she would cry. HEY CHILIS, get your servers some help!!! We waited an hour for our food and most of it was overcooked. The last meal that came out was the one children's meal we ordered. Now I know why so many locations are closed.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Boneless Buffalo Wings, Molten Chocolate Cake, Caesar Side Salad, Burger, Fries, Steamed Broccoli

Mychele Moody

Understaffed nobody here wants to work so but other than that the food was good service was fair

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Steak, Casamigos Marg, Hamburger

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