Dairy Queen Grill & Chill

Food is always fresh. Store is always clean. Staff is always friendly. Not much else to ask for.

Atmosphere: 5

Food: 5

Service: 5

We stopped here because we had also stopped at the Dairy Queen in Cozad, NE which is owned by two brothers who are the grandsons of the original owner at this Scottsbluff Dairy Queen. The brother who was working in Cozad when we were there told us his grandfather owns this, and he encouraged us to stop in Scottsbluff. Since it was on our way we decided to stop and eat, and say hi. We met their mother because she is now the manager, and she was extremely nice, as was the gal who took our order. It was fun to chat with the mom, and although it was very busy she took time to visit with us. The food was great and the place was clean even though it was filled with customers, and “mom” was busy cleaning tables and helping the people. It was obvious this is a very busy Dairy Queen, and it is well supported by the community. Be sure to stop there to eat, or to get some ice cream, and tell them the Texas couple who stopped there in July of 2025 says howdy! 🤠

Atmosphere: 5

Food: 5

Service: 5

Love dairy queen

Atmosphere: 5

Food: 5

Service: 5

Young man named Kyson, super professional, very focused, attentive and hard working kid. I’d give 5 stars for service but was denied a remake from a manger regarding an incorrectly made blizzard about seven months ago.

Atmosphere: 5

Food: 5

Service: 1

A flawless dining experience from start to finish!!!!!!

Atmosphere: 5

Food: 5

Service: 5

I love the young atmosphere they have there everybody's energetic

Atmosphere: 5

Food: 5

Service: 5

The place was busy when we arrived, yet we had no trouble being served. Mandy was pleasant, courteous, and professional.

Atmosphere: 5

Food: 5

Service: 5

The listening skills are horrible. They got my whole order wrong

Came home from Colorado to visit my family and enjoy a treat but was rudely interrupted by Debby the owner, no one said anything abt our dog and, also gave our dog a treat, being inside and didn’t say anything till after we sat down and started eating. Debby was rude to us, and also was talking about us to all of her staffs until a kind staff came up to and actually explained the rules & regulations. Debby rushed us while eating. Dairy Queen you lost some loyal customers.

Atmosphere: 1

Food: 3

Service: 1

Disappointed the only two times I’ve visited in the past two months, my blizzards have been made incorrectly with the wrong candy. Drive thru staff need to be listening more carefully.

Atmosphere: 3

Food: 2

Service: 3

Shake/malt were a bit poorly mixed had to go home and reblend it myself syrup/malt were all down in the bottom and the vanilla ice cream was still in visible chuncks

Atmosphere: 5

Food: 4

Service: 5

Such nice employees. One young woman even brought a dog treat to us as we were seated at a shaded table outside. The food was good. I guess it is fairly typical for fast food. Enjoyed the Ranch BBQ burger. Fries are just ok, but I'm not a huge fan anyway.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger Combo

They have good ice cream at Dairy Queen!

Atmosphere: 3

Food: 4

Service: 1

Burgers taste flame broiled and fresh a little over priced but good best banana/chocolate shake I've had in years

Wish the counter staff would actually force on the customer and not their friend loitering at the counter .